Standardzimmer, 1 King-Bett

Bewertungen von Days Inn by Wyndham Bernalillo

2 out of 5
Days Inn by Wyndham Bernalillo
107 N Camino Del Pueblo, Bernalillo, NM

Bewertungen

7.6

Gut

341 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
346 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
158 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
79 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
79 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.2/10

Personal & Service

7.2/10

Ausstattung

7.4/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Rosa I.

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I have a newborn and I needed to use their fridge for my breast milk and it was not working correctly.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Loretta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von DiBern am 2. Mai 2024
Loretta,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

2/10 – Ungenügend

Heather, Fresno

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The bathroom had not been cleaned since the previous guest. There was hair and dirt in the shower, and on the floor. The toilet did not appear to be clean. When we told the front desk the problem, she reached out to the manager, who offered us a $30 credit. I then asked the front desk personnel if $30 would correct a filthy room in her opinion? She kindly replied, “no”, but the manager won’t do any thing else for you. Bottom line: I stayed in a dirty room, as there were no other rooms available. I was not credited my full stay. It was late, and I did not want to move hotels when the options around me were not any better. I am a mom traveling across the country with my college student daughter alone. I was not wanting to leave a hotel at 9 pm in a city I did not know, after driving 9 hours. This experience has been very distasteful. Also, the noisy was terrible. Kids running and screaming until well after 11 pm. Does this hotel not enforce quiet hours? I will be eating this hotel very poorly.
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 2. Mai 2024
Heather,Please accept our sincerest apologies, everything you have expressed is horrific and beneath all things we stand for here at the Days Inn by Wyndham- Bernalillo. Thank you for taking the time to complete our guest satisfaction survey. We pride ourselves on earning a perfect 10/10 rating. When we don't we challenge ourselves to investigate the totality of the stay and make the necessary adjustments to earn a perfect 10. We value your time/feedback and hope to have another opportunity to show our true level of hotel guest experience.Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Joseph

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Carolyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean pool was nice quiet place I got good needed rest excellent choice for me
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 2. Mai 2024
Carolyn,I want to start off by saying thank you for staying at our Day’s Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. We are grateful for that and your 5/5 star rating.  The compliments of our consistency is huge for us, we believe it goes hand and hand with continued successful reviews of guest happiness. Come see us again soon. Best regards,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Trini

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We have always stayed here...never had a problem...this stay we had one very rude, night clerk she actedike she hated her job and she hated people..no smile, her customer service sucked...that was when we checked in...the rest of our stay was good...
Aufenthalt von 2 Nächten im April 2024
Antwort von DiBern am 1. Mai 2024
Trini,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Thank you for still giving us your perfect 5-star rating. We will share your feedback with our Front desk and see what changes will be necessary to improve the guest satisfaction. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Breakfast was awesome. Irene at the front desk was very, very helpful!
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 23. Apr. 2024
Brian,Thank you so much for your review of our Days Inn by Wyndham- Bernalillo. I am pleased to read that you enjoyed your stay with us based on your highly rated survey. A positive guest experience is something our staff takes great pride in, so we value your feedback. Glad you recognized our staff member Irene and her friendly demeanor as customer service is of huge importance with our team. We thank you again for sharing your experience. Warm regards, Larry Morinia Jr. Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Edward

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was such a very nice Hotel very clean beautiful rooms comfortable good breakfast. I totally recommend it. Nice swimming pool and Jacuzzi. Totally worth it I will totally stay here again. Give them 10 out of 10. The only thing parking was very crowded
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 23. Apr. 2024
Edward,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. It is always a pleasure to receive positive feedback. I will share your perfect 5/5 rating with our team, who I am certain will be encouraged by your perfect rating. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Mary

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Customer service was good.
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 23. Apr. 2024
Mary,Thank you for your kind comments and for rating our hotel so highly. We are so happy to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Thank you for compliments of staff for their professional courtesy. We look forward to serving you again.Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Amanda

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 23. Apr. 2024
Amanda,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Matthew

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff, clean and quiet
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 13. Apr. 2024
Matthew,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Lorraine

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 8. Apr. 2024
Lorraine,Thank you for your time in leaving us feedback from your recent visit. I do want to apologize for the minimal issues experienced. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Hazel

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von DiBern am 8. Apr. 2024
Hazel,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We got in late, but staff was great.
Aufenthalt von 1 Nacht im März 2024
Antwort von DiBern am 8. Apr. 2024
Angela,Thank you for sharing your perspective of our hotel’s accommodations and services! Your perfect 5/5 review allows our team to know we provided the best guest experience. We hope that you think of us the next time you are traveling into the area. Stay safe! Kind regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Melissa

Aufenthalt von 1 Nacht im März 2024
Antwort von DiBern am 23. Apr. 2024
Melissa,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Dawn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beds were nice and the room was clean
Aufenthalt von 1 Nacht im März 2024
Antwort von DiBern am 4. Apr. 2024
Dawn,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Gerald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a convenient and very clean hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von DiBern am 4. Apr. 2024
Gerald,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 5/5 star rating.  The compliments of convenience, cleanliness, and your highly recommendation of our hotel will be shared with our team. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Lynda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Travis, Irene and Daniel were very helpful and kind. Good breakfast. Quiet and convenient place to stay.
Aufenthalt von 3 Nächten im März 2024
Antwort von DiBern am 4. Apr. 2024
Lynda,Thank you so much for your review of our Days Inn by Wyndham- Bernalillo. I am pleased to read that you enjoyed your stay with us based on your highly rated survey. A positive guest experience is something our staff takes great pride in, so we value your feedback. Glad you recognized our staff members Travis, Irene, and Daniel for their friendly demeanor as customer service is of huge importance with our team. Also I will share your thoughts with our housekeeping team, they love to be recognized for a job well done when it come to cleanliness. We thank you again for sharing your experience. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Charles

Aufenthalt von 1 Nacht im März 2024
Antwort von DiBern am 23. Apr. 2024
Charles,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

4/10 – Schlecht

Wendy

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Very rundown.
Aufenthalt von 1 Nacht im März 2024
Antwort von DiBern am 3. Apr. 2024
Wendy,Thank you for your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5 star service to every guest and it's a little disheartening to read that we didn't accomplish this during your stay. Rest assured the issues you have expressed will be addressed. We value your comments and welcome the opportunity to serve you again. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

2/10 – Ungenügend

Rachel

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Went to check in and left right away because man followed me to my room.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DiBern am 5. März 2024
Rachel,I want to start off giving my sincerest apology. I never want to read a guest experience where our guest feel so inclined to leave before actually intending to. We pride ourselves on our impeccable customer service, and making sure all of our guest are satisfied will always be our number one goal. Sometimes unfortunately we cannot always control the actions of guest that stay here. We will use this as a source of improvement and hope you come again to see our changes put into effect. Best Regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Kathy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Courteous staff. Clean pool. Good bed. Breakfast adequate.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DiBern am 18. März 2024
Kathy,Thank you so much for your review of our hotel Days Inn by Wyndham- Bernalillo. We appreciate your loyalty as a Wyndham rewards club member. I am pleased to read that enjoyed your stay, and plan to come back. It’s a great compliment to our entire team knowing we can expect your return in the future. Also a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again Warm regards, Larry Morinia Jr. Management Team Days Inn by Wyndham- Bernalillo

6/10 – Okay

Kriss

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Property is old, plumbing old, staff never went out of their way to address needs.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von DiBern am 5. März 2024
Kriss,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5/5 star service to every guest and it's disheartening to see that we didn't based on the score. We believe a guest score 3/5 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Ivette

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DiBern am 5. März 2024
Ivette,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. It is always a pleasure to receive positive feedback. I will share your perfect 5/5 rating with our team, who I am certain will be encouraged by your perfect rating. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Louisa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Manager
Stay was great manager went above and beyond to make sure our stay was comfortable.great service all the way around .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DiBern am 5. März 2024
Louisa,Thank you for sharing your perspective of our hotel’s accommodations and services! Our ultimate ambition is to provide the best guest experience, and we are thrilled to learn that we have succeeded based on your perfect 10/10 rating. A positive guest experience is something our staff takes great pride in, so we value your feedback. Glad you recognized our staff’s friendly demeanor as customer service is of huge importance with our team. We thank you again for sharing your experience. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was as advertised and agreed. These days, that's a pretty big deal. Especially the breakfast. Nice! Again, these days, that's a pretty big deal!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DiBern am 5. März 2024
Brian,Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to have Great amenities, Clean and very comfortable. We are also happy that you enjoyed our breakfast. Our expectation is to show each guest the highest level of hospitality, during every stay. We’re glad you had a great time with us and we look forward to serving you again. Kind regards,Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

4/10 – Schlecht

Melina

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
There was mold in my shower place was outdated breakfast was all microwave stuff ,price was good but wont br staying here again !!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von DiBern am 5. März 2024
Melina,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our Front desk and see what changes will be necessary to improve the guest satisfaction. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

8/10 – Gut

Lisa

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We would stay again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DiBern am 4. März 2024
Lisa,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 4/5 star rating, and your highly recommendation of our hotel will be shared with our team. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

6/10 – Okay

Vanessa

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I liked that it is being renovated. I didn't like that the toilet clogged with the first use. Then the person working the desk just gave me the plunger instead of sending maintenance. Then the shower was not draining during the shower. Breakfast was really very minimal. Parking was full in the evening and I had to park next to the curb. It was to expensive for the quality. 😕
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DiBern am 4. März 2024
Vanessa,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5-star service to every guest and it's disheartening to see what we didn't based on the score. We believe a guest score 3/5 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Margaret

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 4. März 2024
Margaret,Thank you for your time in leaving us feedback from your recent visit. I do want to thank you for sharing with us that you had a great stay. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we are continuously working to improve, and taking chances to make sure we are providing a wonderful guest experience. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Adeline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean. Easy access off the Main Street.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 7. Feb. 2024
Adeline,Thank you for your time in leaving us feedback from your recent visit. I do want to apologize for the minimal issues experienced. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Tracy

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 7. Feb. 2024
Tracy,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your positive 8/10 rating. Thank you so much for recognizing our front desk staff and complementing their pre arrival calls to ensure guest satisfaction. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

6/10 – Okay

Latana

Mit der Familie und kleinen Kindern gereist
Everything was okay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 7. Feb. 2024
Latana,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 5/5 star service to every guest and it's disheartening to see that we didn't based on the score. We believe a guest score 3/5 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

4/10 – Schlecht

Loren

Mit einer Gruppe gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
At least the beds are comfortable!!
Booked two rooms room 1 very dirty hair on the floor and in the sink and tub! Moved to another room tv wouldn’t change channel and phone wasn’t hooked up to call the front desk! Room 2 tv had no volume and wouldn’t change channels moved to another room it seemed ok till I went to take a shower and there weren’t any bath towels only hand towels!! The front desk was super nice and apologized for stuff that’s not on them I give them a 10 but housekeeping and maintenance gets 1/2 star from me
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 7. Feb. 2024
Loren,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to see that by the level of score you were very unsatisfied. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn By Wyndham- Bernalillo

6/10 – Okay

Mary Grace

Verbesserungswürdig: Sauberkeit
Bathroom situation was not great. Bathsoap was available on the first 2 days. The bath towel was small. You can hear all noise from the road amd other rooms. But the staff are friendly and nice.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von DiBern am 7. Feb. 2024
Mary Grace,Thank you your feedback regarding your recent stay. I do want to apologize for not meeting your expectations. We strive to give 10/10 star service to every guest and it's disheartening to see that we didn't based on the score. We believe a guest score 7/10 or lower is us failing our guest. Rest assured we will investigate the things we can that happened around your stay in order to make changes, and welcome the opportunity to serve you again. Warm regards,Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
I would stay there again.
Very clean, quiet and comfortable. The hotel could use some renovation. Front desk was grumpy in the evening but polite the next morning. Maybe working too much?
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 20. Jan. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our Front desk and see what changes will be necessary to improve the guest satisfaction. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Martha

Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 20. Jan. 2024
Martha,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. It is always a pleasure to receive positive feedback. I will share your perfect 10/10 rating with our team, who I am certain will be encouraged by your perfect rating. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Debbie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 20. Jan. 2024
Debbie,Thank you for sharing your perspective of our hotel’s accommodations and services! Your perfect 5/5 review allows our team to know we provided the best guest experience. We hope that you think of us the next time you are traveling into the area. Stay safe! Kind regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

8/10 – Gut

Herbert

Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 20. Jan. 2024
Herbert,Thank you for your time in leaving us feedback from your recent visit. I do want to apologize for the minimal issues experienced. I will share these with our team so we can continue to improve our service.  Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Raenell

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von DiBern am 5. März 2024
Raenell,Thank you for sharing your perspective of our hotel’s accommodations and services! Your perfect 5/5 review allows our team to know we provided the best guest experience. We hope that you think of us the next time you are traveling into the area. Stay safe! Kind regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo]

8/10 – Gut

Martha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was clean and comfortable. The only problem was noise. Had asked for a “quiet room” and was put in a room across from the elevator and ice machine on the side of the hall facing a busy, very noisy street. I did appreciate that there was no carpet!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von DiBern am 20. Jan. 2024
Martha,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your positive 8/10 rating. Thank you so much for recognizing our cleanliness and comfortability. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Jon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect for our needs.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von DiBern am 7. Jan. 2024
Jon,I want to start off by saying thank you for staying at our Day’s Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. We are grateful for that and your 5/5 star rating.  The compliments of our consistency is huge for us, we believe it goes hand and hand with continued successful reviews of guest happiness. Come see us again soon. Best regards,Larry Morinia Jr.Management TeamDays Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Omar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family trip
The room was Very clean. Beds were nice and comfy
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von DiBern am 20. Jan. 2024
Omar,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 5/5 star rating.  The compliments of beds, cleanliness, and your highly praise of our rooms will be shared with our team. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

2/10 – Ungenügend

Ivy

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DiBern am 7. Jan. 2024
Ivy,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Bernalillo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to see that by the level of score you were very unsatisfied. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Larry Morinia Jr.Management TeamDays Inn By Wyndham- Bernalillo

4/10 – Schlecht

jaime

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Found trash in the bed before we slept was uncomfortable woke up the next morning showered left right away
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DiBern am 7. Jan. 2024
Jaime,Please accept our sincerest apologies, everything you have expressed is horrific and beneath all things we stand for here at the Days Inn by Wyndham- Bernalillo. Thank you for taking the time to complete our guest satisfaction survey. We pride ourselves on earning a perfect 10/10 rating. When we don't we challenge ourselves to investigate the totality of the stay and make the necessary adjustments to earn a perfect 10. We value your time/feedback and hope to have another opportunity to show our true level of hotel guest experience. Best regards, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

2/10 – Ungenügend

Michael

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
While using the shower, unidentified stuff started boiling out of the drain.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DiBern am 7. Jan. 2024
Michael,Please accept our sincerest apologies, everything you have expressed is horrific and beneath all things we stand for here at the Days Inn by Wyndham- Bernalillo. Thank you for taking the time to complete our guest satisfaction survey. We pride ourselves on earning a perfect 5-star rating. When we don't we challenge ourselves to investigate the totality of the stay and make the necessary adjustments to earn a perfect 5/5. We value your time/feedback and hope to have another opportunity to show our true level of hotel guest experience.Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DiBern am 7. Jan. 2024
Richard,I want to start off by saying thank you for staying at our Days Inn by Wyndham- Bernalillo. Your survey is a major contribution to our hotel, because it shows us where we have room for improvement but also our areas of strength. So I do want to thank you for that and your 5/5 star rating. Come see us again soon. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Teena

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DiBern am 7. Jan. 2024
Teena,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your perfect 5/5 rating. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo

8/10 – Gut

Jeremy

Mit Haustieren gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von DiBern am 5. März 2024
Jeremy,Thank you for your feedback regarding your recent stay. We are sticklers for the perfect guest stay, so I do want to apologize for not completely meeting your expectations. Although 4/5 rating isn't bad, we pride ourselves on earning a 5 star rating. Rest assured we will continue our pursuit to having a hotel guest can really love. We value your comments and welcome the opportunity to serve you again in the future. Best regards, Larry Morinia Jr.Management Team Days Inn by Wyndham- Bernalillo

10/10 – Hervorragend

Bailey

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von DiBern am 7. Jan. 2024
Bailey,I can’t begin to tell you how much we enjoyed reading this fantastic review. It is so rewarding to hear that we were able to provide a wonderful experience earning your perfect 5/5 rating. Our team will be waiting for your next return. Warm regards, Larry Morinia Jr.General ManagerDays Inn by Wyndham- Bernalillo