Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les chiens sont admis au sein de l'hébergement. Vous devrez vous acquitter de frais à hauteur de 75 USD par hébergement et par nuit. Les animaux d'assistance sont exemptés de frais.

À combien s’élèvent les frais de parking ?

Un parking avec voiturier est disponible pour un montant de 30 USD par nuit.

Quelle est l'heure d'arrivée à l'hébergement The Restoration Asheville ?

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : à tout moment.

Où se situe l'hébergement ?

Cet hôtel à l'atmosphère familiale à Asheville se trouve près de l'aéroport, à 5 minutes à pied de sites comme Woolworth Walk et Harrah's Cherokee Center - Asheville. Altamont Theater et Compagnie théâtrale North Carolina Stage Company se trouvent juste à quelques pas.

The Restoration Asheville Avis, Prix & Photos 2026

10/10 Excellent

Maria

Voyage en famille

29 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

perfect location - super clean room with great beds and coffee maker

Séjour de 3 nuits en décembre 2025

8/10 Bien

Laura

Voyage en groupe

29 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Margaret, Marietta

28 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

This was the best experience I’ve had with a hotel staff by far — the little touches really made the experience go the extra mile. A complimentary breakfast basket delivered to my door every morning, gourmet chocolates upon arrival, happy hour in the lobby, valet shuttle service, all of it! Matt, one of the valet team members, really went the extra mile for me. He shuttled me to and from dinner each night, recommended some great things to do, put up with my extra asks and was a genuine friend during my solo trip. I greatly appreciated him!

Séjour de 3 nuits en décembre 2025

6/10 Satisfaisant

Matthew, San Francisco

27 déc. 2025

Attention to detail seems to be missing at this property. For example the top shelf of the "closet" had tons of dust on it which then got our bags dirty when we placed them there. Our room mirror was installed poorly and was not vertical which you noticed every time you looked at it. Our room door of 406 would not latch creating a major security and safety concern we noticed on the 3rd day. We had no idea if it had been that way since we arrived. It took over 6 hours after notifying front desk to have the issue resolved with multiple follow ups with the person on duty. Once issue was resolved there was no notification or acknowledgement from management the issue had been resolved leaving us to wonder if our room was secure as we were away from the property. It was especially unsettling as there was no in room safe for our electronics which is really unacceptable for a four star hotel. We would often walk by the coffee counter where the baristas would be chatting with themselves without even making eye contact with us as guests much less saying good morning. One morning one of them was literally laying his body across the counter while he played on his phone which was very unprofessional. Yet many times after walking by the staff that looked board and careless, there would be empty cups, napkins and other trash on the tables in the lobby that guests had left behind. Just gave the impression no one really cared about keeping the lobby tidy. The vale

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Gary

Voyage en couple

25 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Hotel is very pleasant with clean, quiet rooms.

Séjour de 1 nuit en décembre 2025

4/10 Médiocre

Keyla

Voyage en famille avec de jeunes enfants, Voyage en famille

25 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Les points faibles : Services et équipements

The AC wasn’t working and the toilet was not collecting water to flush. I had to call customer service twice. My sister had another room booked and they had to change her room because the AC wasn’t working. I was charged double what my dad and sister paid for their rooms!!! We booked around the same time and I didn’t realize the price difference until after checking in

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Susan

22 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great staff, clean lovely rooms, multiple onsite restaurants, unbeatable location. And the breakfast basket is a nice touch.

Séjour de 3 nuits en décembre 2025

4/10 Médiocre

Julie

Voyage en famille, Voyage avec des animaux de compagnie

21 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Food was cold, very slow service but I believe they only had one server so that is kind of understandable.

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Julie

20 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Clean room! Helpful staff. Kaitlyn set up my massage! Awesome!

Séjour de 1 nuit en décembre 2025

10/10 Excellent

WILLIAM, MAGGIE VALLEY

Voyage en couple

18 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Room spotless and the staff very polite. Great location that you can everywhere in downtown Ashevill.

Séjour de 1 nuit en décembre 2025

10/10 Excellent

William F.

Voyage en couple

18 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Everything was wonderful, the room was very clean, the staff was very friendly, great time there, Will go back

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Dawn

Voyage en couple

17 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Everything about this stay was wonderful! Great staff, beautiful lobby/library, awesome room with view of the park, nice complimentary evening reception, availability of a local shuttle, quality room amenities and tasty continental breakfast and in-room coffee. Loved it all!

Séjour de 1 nuit en décembre 2025

6/10 Satisfaisant

Kimberly

Voyage en couple

17 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Les points faibles : Services et équipements

The rooms are well appointed and the beds are comfortable. My main issues were that the road noise is very loud. Because the building is old and brick there isn’t much insulation. Every loud muffler we heard. Every time the fire department close by turned on their sirens it sounded like it was in the room. We heard the old couple next to us talking as well. We heard every detail of their conversations. The tv was cranked way up until 11:30pm both nights we were there so we had to wait to go to sleep when they did. It wasn’t their fault I just think they were old and hard of hearing. The hotel didn’t have any sleepy teas available nor were there any ear plugs in the room which would have been a nice inexpensive touch. They also had their only night life closed for a private party which I get back the lack of communication was really disappointing because we could have gone the first night we were there if we had known the bar would be closed in the second night. We ended up just hanging out in the room. I nicely offered my feedback to management to help them elevate their hotel and was slightly disappointed that they were just “sorry”. I don’t expect them to jump over the moon for my feedback but it would have been nice if they had offered something to get me to come back and try the hotel again. With them being priced about the same as the Inn at Biltmore, I will chose the Inn at Biltmore next time because my experience their was much more enjoyable and luxurious.

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Victor

Voyage en couple

16 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Yes Biltmore maybe more grandish but this is the best hotel we have ever stayed at. Room was spacious, clean & quiet despite being street facing too! The location was fantastic & walkable to all of Asheville 's downtown amenities. Staff was world class esp the valet guys Ahmed+ Matt + Neil!

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Genibert

Voyage en famille

16 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Séjour de 4 nuits en décembre 2025

6/10 Satisfaisant

Marilyn

Voyage en groupe

14 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

This was my second time staying at The Restoration Hotel, back in 2023 I rated it a 5 Star. This year I noticed a big difference. This hotel has become a party hotel, the last night the music coming from the roof top was unbearable, staying on the 5th floor did not help. The room was vibrating from the music and the conversations were loud. Though the music was turned down at 10 PM so that helped a lot. The Draftsman Bar Lounge, one of my favorite places in Asheville was off limit due to private parties through out my stay, so that was strike two! The breakfast basket on day one was a winner, the following morning the breakfast basket had two very hard biscuits, so we opted to go out to breakfast. The staff continues to be amazing from the receptionist Mary Katherine to the valet Nick and other fellows that were friendly and professional.

Séjour de 2 nuits en décembre 2025

10/10 Excellent

chloe

Voyage en groupe

12 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Staff was so helpful, professional, and kind. Everything was taken above and beyond during our stay. Luxury at a fair price!

Séjour de 1 nuit en décembre 2025

10/10 Excellent

andrea

Voyage en famille

9 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The hotel is very nice, central located and the staff very friendly. My only disappointment was with the breakfast that is left in a basket outside the room

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Carol

8 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The room was very clean and well appointed. Staff was very friendly and helpful. This is a wonderful hotel, I highly recommend.

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Ebony

Voyage en couple

7 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Very nice hotel. Convenient to lots of shops and restaurants. Bed was a bit uncomfortable but everything was great.

Séjour de 2 nuits en novembre 2025

10/10 Excellent

Teresa

Voyage en couple

5 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Social hour every evening. Breakfast basket delivery every morning. Great location downtown. Stayed 4 nights and highly recommend

Séjour de 4 nuits en novembre 2025

10/10 Excellent

Paula

Voyage d’affaires

4 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The rooms and lobby were beautiful, cozy, clean, and comfortable. The staff couldn’t have been nicer. I loved the breakfast basket in the mornings. Definitely will stay here again.

Séjour de 4 nuits en novembre 2025

10/10 Excellent

Forrest

Voyage en couple

4 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The hotel was a great upscale unique option close to everything. The rooms were cleaned everyday and the wicker basket breakfast at the door between 8-9am was a nice touch. Everything from shopping to dining was within several blocks of walking. You’ll definitely get your steps in as well with the hills. The only issue with the area and it’s not the hotel’s fault, are the homeless drug addicts all over Asheville. They congregate across the street in the park. They don’t really harass you but they are a nuisance. Overall it’s a great hotel and I’d stay there again if I ever returned to Asheville.

Séjour de 4 nuits en novembre 2025

10/10 Excellent

Erin

Voyage en couple

4 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Perfect hotel location to walk around downtown, however it was so cold during our stay we mostly enjoyed the hotel amenities, which were perfect. Each staff member we interacted with was extremely friendly and helpful. Hotel is clean and beautifully decorated. On-site restaurants/bars have delicious food and decent prices. My only suggestions would be to install exhaust fans in the restrooms and place full-length and magnifying mirrors in the rooms as these are pretty standard at most hotels now. We will stay here again for sure. I wish they had more locations across the country!

Séjour de 2 nuits en novembre 2025

10/10 Excellent

Traverse

4 déc. 2025

Séjour de 2 nuits en décembre 2025

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