We appreciate being able to adjust check-in time due to unforseen delays. The only hick-up was the one hour wait in the property driveway awaiting a call back with the key/lock box codes. But the home was clean and comfortble. Tfamilneeds.
The living room was exactly as the pictures show. Beautiful trees all around with comfortable furniture. We especially appreciated the cable TV so we could watch some of the Olympics.
However, we were surprised that the ice maker didn't work. The kitchen lacked some supplies, like spoons. We also found the master bed uncomfortable as it sagged and seemed very old.
Itâs a very nice cabin my only complaint is how dirty it is there was water coming from the toilet there animals! I wouldnât come back but maybe I would if they cleaned better!!
Nice property, but would avoid renting from Grand Welcome again.
The actual house was nice - well stocked kitchen, plenty of soap/towels/blankets, easy to find and check-in. However, the property managers (Grand Welcome) were difficult to communicate with. I messaged/called a few times before our trip to make sure the property was clear of snow, safe and accessible. Two times I sat on hold for a while, only for the line to hang up on me. Multiple times Grand Welcome said they would check with their âonsite teamâ and get back to me. No one ever reached back out. On the day of our trip I finally got a hold of someone who assured me the property was ready. When we arrived the driveway was completely iced over with barely enough room for 2 vehicles, a huge ice sheet was hanging off the roof, and a wall of old snow/ice was blocking the walkway to the entrance which we had to shovel to access. We were worried about the kids slipping/getting hurt. I mentioned all this/sent pictures to Grand Welcome after checking in, and they did not offer to help with any ice removal. Instead they said âwe will relay this to the team.â So again, nice house with poor management/communication. Canât imagine how they handle actual emergencies or time sensitive issues.
Loved our stay at Sundance! Just the two of us plus the family dog - very comfortable, peaceful, and perfect fenced in area for the pup. Really nice, friendly, quiet neighborhood in walking distance to the beach. There is plenty of room in this well-planned out space, so we plan to bring the family next time. Kitchen is so well appointed, we found everything we needed to cook our own meals. For anyone who requires a firm mattress, be advised the upstairs king bed is VERY soft. We opted to sleep on the first floor queen for a bit more support. Looking forward to going back!
Beautiful home in a lovely neighborhood with plenty of space for our family gathering. Easy walk to the lake and local activities. The beds were very comfortable and the towels were fluffy and new. The kitchen was well equipped with everything needed for entertaining. Our family enjoyed the games provided, especially horseshoes. Nice enclosed backyard for our pups. We hope to come back next summer!
There was everything we needed. It was clean and spacious. Loved having the fenced in space for the dogs. The instructions in the folder were helpful and included restaurant recommendations.
We had a great stay at this property. Great location, wonderful for the dog and walking distance to the beach. Kitchen is well stocked. Bath towels are new and there was an ample supply. Only 2 washcloths for the house though. Laundry was very convenient and outdoor bbq worked great . There was food left under the bed that smelled and ants in the bathrooms and the outdoor eating area was filthy, not the owners fault just not as clean as I usually like but I will stay again because it was a very comfortable property on a beautiful street.
Our family with 4 kids (under the age of 12) stayed here and had a fantastic time. The home is well stocked from the kitchen, to games and toys, to fluffy bath towels. It was the perfect getaway for us and served as a great base to explore all the things we wanted to see around Lake Tahoe.
We had an excellent experience. Situated in a very quiet neighborhood, the property is very comfortable and provides everything needed for a pleasant stay.
This was such a perfect home to stay in for my family. I was surprised by how many beds there were. Very clean and comfy! I should note that there was a squirrel net in the bbq, so we didn't use it.
The house was perfect. Welcoming, warm and comfortable. Between the games, puzzles, movies, and Foosball table there was plenty of entertainment. Thank you!
We enjoyed our trip. Teens loved foosball table and spent the days skiing. Our dogs loved the property. So nice to have a fenced in property so dogs could take care of business! Thank you for sharing your home with us. :)
Nice home with lots of light, good location. Good wifi for people who may be working some away from home. The home was well stocked with kitchen gear, dishes, glasses, etc. I recommend this home!
My wife and three kids (young adults) truly enjoyed our stay at this property. House was clean and inviting and a short walk to the beach and breakfast (Post Office Cafe) property well maintained and I look forward to our return. Thank you for providing my family with such a great place to stay.