2/10 – Ungenügend
Jared W.
5. Sept. 2025
Verbesserungswürdig: Sauberkeit
Beautiful property, with very close proximity to the beach, and would have loved to be able to use the property to "paws and relax" as intended, however due to a SEVERE German Cockroach infestation, this was anything but a relaxing getaway. After putting our bags down inside, we went to the grocery store and bought groceries for the weekend. After returning, we turned the lights on in the property to witness the roaches scatter all over the place. After alerting the property manager, the cleaning lady contacted us and informed us that these pests were brought to the property by another guest over a month before we stayed - a problem which we were NEVER notified of after we had booked the unit. Our options were either a) salvage a vacation but risk bringing the bugs back into our home or b) leave and still risk bringing the bugs back to our home. Management was aware of the issue and never alerted us to the problem prior to us showing up, and the added stress of spending a day going back and forth with them about what was "fair compensation" should have never needed to happen - we should have been alerted in advance. While management was responsive and the property is beautiful, it absolutely should be something that any and all guest are aware of PRIOR to their vacation.
Jared W.
Aufenthalt von 3 Nächten im August 2025