Hôtel Centre-ville de Pigeon Forge, Pigeon Forge

« The room was very smelly. They would not move us and we found black mold all over the walls. Everything was staying wet. We washed the sheets ourselves and drive them woke up the next day and they was wet again. The first room we ever got put in the that was like this and they refused to move us to another room the room number was 120 close to the indoor pool »

« We had a great stay. Quiet, clean, comfortable. We’d had a terrible nights stay at another establishment (not IHG) when we last minute checked in The Garner. This stay was everything we needed and then some. Breakfast was fresh every single day. Free cookies and a different infused water in the lobby every single day. And staff went out of their way to make us feel comfortable after our initial bad stay at another hotel (not an IHG hotel). Thank you all for a comfortable and safe stay. »

« Sherona was so great! We had a great stay with little kids. We will totally be back ☀️ »

« Nice big clean rooms for families.walking distance to the Island »

« Parking could be and have bigger towels »

« Bon rapport vs prix »

« We loved our stay. Room was clean, bed was comfortable, staff was friendly. We were able to do early check-in. Would definitely stay there again. »

« We enjoyed our overall stay. The staff were so friendly and welcoming. The pools were fun and kept us entertained so much we decided to extend our stay. However, the rooms need a major upgrade. The fridges in both rooms barely cooled, at one point the door fell off.. the bathtub shower head/pipes literally screamed/screeched every time the shower was turned on so we ended up just letting water run in tub and showering that way. Both toilets experienced plumbing issues and the tv in our first...

« N »

« Hotel was very clean. Staff was super friendly access to lots of things that he wanted to go to »

« The shower had mildew. The hot tub (concrete) looked disgustingly dirty. We had to ask several times for an extra blanket and towels. »

« Auperrr »

« Asked to move from room because of pubic hair all over bathroom, only to find a long black hair in the sheets of the second room. I didn’t want to touch anything. »

« This is one of our go to hotels, the price is decent and overall we enjoy the location a lot. The only downside was the air vent in the bathroom was absolutely covered in dust, the shampoo and bodywash was completely empty in the showers, and the ac sounded rough. The in room jacuzzi smelt of bleach really bad so we ran it a lot switching out the water before using it. We still enjoyed our stay all in all. »