Hôtel près de Club de golf Ledene Golf Centre, Birmingham, Birmingham

« I have been very disappointed by the service at the hotel. While there was no water in the hotel in the morning (not possible to take a shower) due to a breakdown, we have not been offered bottled water nor any compensations. »

« Generally à perfectly fine room. However, the washroom is small, especially the toilet. »

« Etablissement de qualité. Néanmoins, le service de table/bar n'est pas toujours à la hauteur. En effet, après la prise de la commande, on m'a fait attendre plus de 30 minutes avant de me faire servir mon lunch qui n'est jamais arrivé. J'ai dû quitter l'établissement sans prendre mon lunch. Pourtant la salle du déjeuner était vide! Enfin, sachez qu'on vous comptera 10 GBP de supplément pour un late check out de 2 heures à savoir jusqu'à 13h00 au lieu de 11h00. »

« the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

« The customer service was not good, the communication was hard and the staff was not welcomming »

« Great location for the city, clear intructions for check in. Easy peasy. »

« Vous vous douchez et soit vous êtes ébouillantés, soit vous avez l'eau aussi froide qu'au Pole Nord. La moquette dans la chambre est + que dégoûtante, et l'odeur de renfermé / humidité est assez forte. »

« We needed a spot near the train station to catch an early train in the morning. It is an easy 8 to 10 minute walk to the station. The room is simple, but well furnished, and plenty of space for two people. Nice bathroom, good shower. There is a functional kitchen with some basics if you want to cook your own food, and there are many restaurants within a very short walk if you want just a quick bite. Good value for money, perfect for what we wanted. »

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