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Avis sur Park Hotel

4 out of 5
Park Hotel
Sergeya Efremova str. 21D, Dnipro

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 15 avis sur 29." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 29." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 29." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 29." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 29." "

9,6/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Dr. Kenneth P.

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great welcome to Ukraine
Nivcest hotel I've stayed at on this trip from US to Warsaw to Kiev then Dnipro. helpful staff, clean large room- no issues at all.
Séjour de 4 nuits en septembre 2023
Réponse de Alice le 6 oct. 2023
Good afternoon!We appreciate your feedback! Thank you a lot for finding time to write about us. We hope to see you again!Best Regards,Park Hotel Team.

10/10 Excellent

JOSE XAVIER

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is one of the hotels recommended by my employer because of safety (shelter) and proximity to the center. The room was excellent, clean, and comfortable, for a good night sleep.
Séjour de 2 nuits en mars 2023
Réponse de Alice le 5 avr. 2023
Hello, Thank you a lot for your feedback. We hope to see you again.Faithfully Yours, Park Hotel Team

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was great, especially Alisa. I do not know how to speak the language in Ukraine but it was not a problem because the staff spoke English very well and they helped me with my plans.
Réponse de Alisa le 7 déc. 2022
Hello, Matthew!Thank you a lot for a feedback , we appreciate it. Hope to see you again!Sincerely Yours,Receptionist Alisa.

6/10 Satisfaisant

Andrew

Les points forts : Propreté
Séjour de 1 nuit en décembre 2021
Réponse de Alisa le 22 déc. 2021
Hello! Thank you for a review. Best Regards, Park Hotel Administration.

10/10 Excellent

Adam

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel. Needs to support local Ukraine Wines
The staff at the front desk generally speaks English....so, that's great. The staff in the Restaurant don't speak English...so, not great. The food is good. The wine list is okay....could have a few more Ukrainian wineries on the list....kind of silly not to support the local Wineries in Ukraine. The Hotel is modern. Clean. Safe. Great staff. I recommend this Hotel
Séjour de 1 nuit en décembre 2021
Réponse de Alice le 8 déc. 2021
Hello, Adam. Thank you a lot for a feedback. We are pleased to know that you enjoyed your staying in out hotel. We will pass on the information about wine recommendation to our collegues in the restaurant. Hope to see you again)) Sincerely Yours, Receptionist Alisa

10/10 Excellent

liliia

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Тихое место
Просторный номер и терраса, хорошо оборудованный санузел
Séjour de 1 nuit en août 2021
Réponse de Алиса le 30 août 2021
Добрый день! Благодарим за отзыв! Мы рады ,что Вам понравилось в Парк Отеле и будем очень рады увидеть Вас вновь! Хорошего дня! С Уважением , Администратор Алиса

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is in a great location and walking distance to an outstanding city park, many cafes and restaurants. They are friendly and very helpful. It is immaculate and the breakfast provided was outstanding. I will be returning to Dnipro in October and will definitely stay there.
Séjour de 6 nuits en août 2021
Réponse de Alisa le 30 août 2021
Good afternoon! Thank you a lot for a feedback. Hope to see you again! Faithfully yours, Receptionist Alisa

8/10 Bien

Francis

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good hotel in good location. Bright and well equipped rooms. There is some refurbishment going on which means the rooms are very new, but also there is some noise during the day. Nights are quiet. The reception tried to hike the tourist tax 10x so beware of that, although of course it's quite common with foreigners in Ukraine in any hotel.
Séjour de 1 nuit en mars 2021
Réponse de Park Hotel Administration le 30 mars 2021
Thank you for a feedback. We will glad to see you again in our hotel.

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, confort de la chambre
Well the hotel is being gradually renovated and so part of your experience will be in hallways with plasterboard or ceiling panels missing. It's normal, but it shouldn't get the "excellent" review. Staffing seemed to be short. I never had the room serviced because without having breakfast at the hotel, I would be out for half the day, return after lunch, and that's when room service would arrive.
Séjour de 3 nuits en août 2020
Réponse de Natalia le 26 août 2020
Hello! Thanks for Your feedback. In our hotel, continental breakfasts, you can also order any of the listed dishes. We hope next time you will not experience any inconvenience in this regard. Best Regards, Receptionist Natalia.

8/10 Bien

Irina

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Poor breakfast
Poor breakfast, lack of english, awful noisy as they have some repairs in some rooms
Séjour de 3 nuits en janvier 2020
Réponse de Park Hotel le 28 janv. 2020
Good afternoon! Thanks for the feedback, please accept our apologies for the inconvenience. We will take into account all your comments and look forward to seeing you again! Administration Park Hotel

6/10 Satisfaisant

Bernard

Séjour de 3 nuits en janvier 2020

6/10 Satisfaisant

Johnny

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Service and breakfast was of a very low standard
Service and breakfast was of a very standard, and far away from what I expect for a 4-star hotel. I met only one receptionist that spoke a decent English. Service in the reception was ok, but at breakfast it was close to non-existing.
Séjour de 6 nuits en décembre 2019
Réponse de Julia le 16 janv. 2020
Hello! Thank you for taking the time to leave a review. We will take into account all the comments and promise that the next visit to the Park Hotel will be as comfortable as possible. Best Regards, Receptionist Julia.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were excellent as was the location and the room. Breakfast might have been better and accommodation in restaurant was limited but excellent music bar downstairs with great food
Séjour de 4 nuits en novembre 2019
Réponse de Julia le 16 janv. 2020
Hello! Thanks for the feedback, We will be glad to see you again in the Park Hotel. Best Regards, Recetpionist Julia.

8/10 Bien

Raimond N

Les points forts : Propreté et confort de la chambre
Séjour de 2 nuits en octobre 2019
Réponse de Katerina le 21 nov. 2019
Thank you for feedback ! Best Regards, Receptionist Katerina.

10/10 Excellent

Brad, London, Ontario

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Park Hotel is located on top of a hill in the park district five minutes walk to the main park along the Dnieper River. Very nice park, great if you have small children. The adjoining island amusement area is also worth a visit. This hotel is near the Agrarian University and the area is being redeveloped with new condos
Séjour de 3 nuits en septembre 2019
Réponse de Alisa le 30 oct. 2019
Thank you for the review. We will glad to see you again. Best Regards, Receptionist Alisa

10/10 Excellent

Mark, Perth, WA

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, good parking,, staff courteous and efficient. Rooms spacious
Séjour de 1 nuit en août 2019
Réponse de Valeria le 7 sept. 2019
Thank you very much for choosing Park Hotel! We appreciate your feedback. We are looking forward to see you in our hotel! Best Regards, Valeria.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2019
Réponse de Park Hotel administration le 13 juin 2019
Thank you for choosing the Park Hotel and your feedback! We will be glad to see you again at our hotel! Best Regards, Receptionist Alisa

8/10 Bien

Mark, Perth

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, well located, easy parking, rooms spacious and tidy
Séjour de 1 nuit en mai 2019
Réponse de Administrator Marina le 16 mai 2019
Thank you for choosing Park Hotel! We will be happy to see you again! Best regarrds,

8/10 Bien

Anatoliy

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en avril 2019
Réponse de Администратор le 13 juin 2019
Добрый день! Спасибо за Ваш отзыв. Будем рады видеть Вас снова. С Уважением, Администратор Анастасия.

8/10 Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Air conditioners did not work in both rooms, there was some items from repairs in hallway. Seems like the hotel is trying to improve things and is booked pretty solid. Not a bad price for the stay.
Séjour de 1 nuit en mars 2019
Réponse de Anastasia le 30 avr. 2019
Thank you for choosing our hotel! We hope to see you again and will try to make your stay even more comfortable next time! Best Regards, Anastasia

10/10 Excellent

Mark, Perth, WA

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel in dnipro, ckean, conveniently located and well run
Séjour de 1 nuit en mars 2019
Réponse de Anastasia le 9 mars 2019
Thank you for choosing Park Hotel! Always happy to see you here again! Best regards, Administrator Anastasia.

10/10 Excellent

Mark, Perth, WA

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
First time at this hotel, won't be the last. Smallish, boutique hotel, well run, well located and well priced
Séjour de 1 nuit en février 2019
Réponse de Natalia le 6 mars 2019
Dear Mark, Thank you for the feedback, We will be happy to see again. Best Regards, Natalia

10/10 Excellent

Helena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful hotel. Our rooom had a large balcony. The bed was so comfortable and the bathroom facility was great. Good breakfast. It was close to where we needed to be.
Séjour de 1 nuit en octobre 2018
Réponse de Anastasia le 6 nov. 2018
Thank you for choosing Park Hotel and your kind words! We would be glad to see you at our hotel again! Best Regards, Anastasia

8/10 Bien

Lucas

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice but far from perfect
I was amazed to see "working girls" using a room on the same floor as we were staying. Also, on the second day, in the evening there was no water during several hours.
Séjour de 2 nuits en août 2018
Réponse de Park Hotel le 14 août 2018
Dear Lucas! Thank yor for your feedback. Unfortunately, in the city Dnipro, during your staying, were preventive works and the water was turned off for two days. Our Hotel had reserve of a cold and a hot water, which was on schedule. We hope your staying will be better in our Hotel next time. Best regards, Administration of Park Hotel!

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hidden Secret
I can honestly say that i have never felt so welcome in a hotel in my life. I stayed here for 16 days. And every day the level of kindness, care and professionalism was that of which i have never experienced. The hotel and it's property were very clean. Pretty much spotless. A lot of pride is taken in the appearance of this property. This hotel is in a quiet area and it is close to many things you will enjoy. The Park of Culture and Recreation is a short walk as well as the riverfront and there are many nearby restaurants. Including the hotel restaurant if you want to stay in;) The city center is about a 15 minute walk, or a short cab ride. There is plenty to see and learn about the city, country and the people. There is another smaller park nearby and lots of green spaces to walk or relax. The hidden secret here....the staff! If you need something, you got it. Want to know what's around, you got it. Anything you need help with, they are there for you. i could have spent another week here just seeing all of the recommendations. I had a wonderful time in the city and I owe that to the staff. They did everything they could to speak my language. That was refreshing and unexpected. I will stay here again. i hope they will have me ;)
Séjour de 15 nuits en avril 2018
Réponse de Sophiya le 21 mai 2018
Dear Mr. Jeffrey! We apreciate your reply because every opinion is very important to us. Thank you for every word you wrote about our hotel. It is a good motivation for us to improove the service every day! And it was a big pleasure to help you. We already miss you and looking forward for your next arrival to our hotel! Best regards, Administration of Park Hotel.

8/10 Bien

Tom, Texas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GoodPrice and Good Staff
For the price it is very good. It is lacking in amenities. The staff however is wonderful and speaks English and will go out of the way to help you with travel issues not related to your hotel stay. It is 20 minutes walking to the city center. It is all downhill going and all uphill coming. They are real hills.
Séjour de 2 nuits en avril 2018
Réponse de Administrator Sophiya le 19 avr. 2018
Dear Mr. Thomas Sanchez! Thank you very much for finding time to write this comment! We are very glad that we managed to help you with your issues. And we are looking forward for your next arrival. Kind regards, Administration of the Park Hotel.

8/10 Bien

Nissim, lax

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Far from a train or bus station. Breakfast is very
Far from a train or bus station. Breakfast is very poor !!!
Séjour de 1 nuit en janvier 2018
Réponse de Natalya le 25 janv. 2018
Good afternoon. Dear Mr. Nissim Thank you for finding time to give us Your estimate. We will pay attention to our restaurant and try to improve quality of dishes and to add size of portion. Best Regard. Administration

10/10 Excellent

Andreas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Besuch der Firma alles Super. Vielen Dank. Mit freundlichen Grüssen Andreas