6/10 Satisfaisant
JOE R.
20 août 2025
Les points forts : Propreté
Having once had a home and boat in Abbey Springs, it was nice to spend 8 days there. Abbey Springs is a great place. The unit was clean, neat, comfortable. It is small—800 SF—but adequate for 2 adults and a small dog. No drawers to unpack or closets to hang clothes. There is an outdoor grill which was great and a golf cart, which needs maintenance. The 3 inside doors do not close, scrape the floor and squeak. There are very basic kitchen supplies but no tops for pots, no salad mixing bowls, etc. All appliances worked. I asked the management company if there was an iron. There wasn’t so they delivered one. Except for that, the management company Grand Welcome Lake Geneva was a pain to deal with and not helpful. Before I was accepted to rent the unit, I had to send a copy of my drivers license and an immediate selfie to prove I was the one pictured on the license. I have rented VRBO properties before and NEVER did this. Whenever I asked questions about the property or my reservation, I was told they would send information 3 days before arrival.There was the TV issue. TV used an internet source I never heard of. Not cable. No concurrent live TV. No network channels like ABC, CBS, NBC etc. No cable channels like CNN, Fox News, ESPN, Golf channel etc. I contacted the company many times frustrated on how to navigate the system. I was told to take it or leave. This was a spur-of-the-moment rental which was the only one available. With more time, other options are available.
JOE R.
Séjour de 8 nuits en août 2025