Maison d’hôtes à Gare de Firenze Santa Maria Novella

« False advertising at its finest. The Arcadie Guesthouse is nothing like the pictures on Expedia. It felt more like a low-security prison than a cozy "guesthouse." Unfortunately, when we brought up our concerns with the front desk, Arcadia was defensive in how their pictures online misrepresented reality. They were also unwilling to provide us even a partial-refund for checking out after the first night. We also learned that Arcadia has a hotel AND guesthouse in a very confusing building...

« l'emplacement est un point positif permettant un accès tés rapide à la gare et au tram et également aux principaux sites de visites »

« Service impeccable! Belle chambre très propre. Super bien situé. »

« We experienced freezing night without heat the management's explanation was rude and combative. It was not fun!!! »

« Très accueillant et chaleureux ! »

« As a solo traveler, this was perfect and so cozy. In the middle of everything and I could easily come back to rest as many times as I needed without it feeling like a hassle. The staff was really helpful too! »