If you have the choice of staying in this condo or staying home … stay home. This was by far the worst experience we have ever had on vacation. We left two days early because of the issues with this unit.
This unit is old, dated, and dirty. When we arrived the unit was nasty and smelled extremely moldy due to black mold in the air vents and behind the toilet. (The mold ended up becoming a major issue which ultimately resulted in us leaving early and a family member getting sick).
The bed linens were obviously still dirty since they were stained with makeup and hair from previous guest. We later found blood stains on the new white comforter we were given. The mattress in the master bedroom is extremely uncomfortable and the walls are paper thin. We got to listen to a group of about 30 partying in the pool until midnight most nights. (Super fun with a small child and after a long day of driving)
Cabinet doors are broken and falling apart, the guest bathroom toilet constantly runs, the dryer door is broken, washing machine detergent holder is broken, ice maker doesn’t work, main television doesn’t work, the master bathroom shower faucet is coming off the wall, there’s a hole in the master bathroom shower floor and it’s squishy. The master bathroom obviously has some major water damage behind the walls and floor. I felt like there were times the bathtub could fall through the ceiling at any moment during my semi warm shower.
We spent the first day of our trip trying to find a new place. The only option was a different condo for three less days and the same amount of money. We didn’t want to cut our trip short…if only I’d known how the week would have gone. We also spent the first two days coordinating maintenance and cleaning crews. Maintenance did come in to change out the air vents and clean the mold. At this point the damage was already done. We were already sick from the first night of sleeping in a condo constantly blowing mold into the air. When we came home everything we brought smelled moldy.
I will say that Beach Getaways did give us a small refund (we are still waiting on this) but we still feel we wasted a lot of money and time. We paid a lot of money but didn’t get a vacation. Unfortunately, this was our summer vacation and can’t get the time back.