Hotels nahe Hanes Mall (Winston-Salem)

„ Gutes Hotel für Geschäftsreise /Durchfahrt “

„N/A“

„Clean nice room“

„Upon arrival, the grounds were full of broken glass and trash. Uppn check in the front desk attendant got visibily annoyed that i didnt have a "card" for my service dog and she refused to allow me to stay on an upper floor due to my "pets must go on first floor". First room assigned the door was terribly hard to open and couldn't be shut so I requested a different room due to my physical limitations and staying for 3 nights. The breakfast room was extremely small and limited in offerings. The ...

„The staff was friendly while they were there. The company needs to inform the guest on their website that the front desk is not 24 hours.“

„I was travelling with a pet for a one-night stay. I booked through Expedia. The listing stated that the hotel was pet friendly, but did not state that there was an additional $25.00 pet fee per night. I found this out from the clerk who checked me in. I was not happy about that, but I paid it. The grounds were not great for pets. There was not much grassy area for pet bathroom breaks and no bags available to pick up pet waste. The side entrance nearest to my room did not open with the key card, ...

„The front desk staff was extremely rude and unprofessional. She cursed at my partner in front of the manager with no consequence. We could not check into our room until 4:57pm and check in was 3pm. We were told by the manager check-in was not 3pm despite it being advertised in every room, Expedia, and the Hilton website. There was no accommodation made for the inconvenience. The manager said if he could do anything he would, but proceeded to charge me $12 for two sodas and a bag a chips upon ...

„Property is nice it's a good location to stay but they could clean up the pool area better and wipe things down and clean the pool. And we've asked several times when they clean their room to refill our shower soap and vacuum which they did not.“

„Older hotel but very clean. Staff very friendly and helpful. Enjoyed the breakfast bar“

„Cleanliness was atrocious, staff dod all they can do to help, just terrible“

„Die waren wirklich nicht fähig bei einem über 24 Std. dauernden Stromausfall Gänge Rezeption zu beleuchten! Geschweige denn von Notausgängen!! Für die Gäste gab es keine Lampen!! Kein Internet, keine Möglichkeit Telefone zu laden! Es wurde gar nichts organisiert! Durch den Ausfall der Klimaanlage verwandelte sich das Zimmer in eine Tropfsteinhöhle! Alle Kleidungsstücke waren durchfeuchtet! Nie mehr wieder! Und das in Amerika gewohnte "Plastikfrühstück" war grauenhaft!!!“

„Beautiful property. The restaurants nearby are wonderful and very short walking distance. Staff was very kind and helpful.“