Hôtel près de Parc Ishinoyugenjibotaru, Yamanouchi, Yamanouchi

« 熊避けに看板犬と散歩ができました！ お店の方もすごく気さくで良かったです！ ご飯はボリュームが凄かった！ »

« Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course. »

« I liked how traditional and authentic it is. We stayed in jan26 and the staff are amazing Totally recommend »

« We were here for a couple of days and had a wonderful stay! The place is kept clean, and it sits right by the ski hill. Nothing beats a soak in the hot public bath after a day of skiing. Also loved the breakfast and dinner! The gem though was the staff, who were incredibly friendly and went out of the way to help us. »

« Extremely friendly staff. Rooms have what you need. Very clean. I love the fire pit!! »

« Encantada con la experiencia en este hotel. Inmersión a Japón garantizada. Su personal super atento. Mis hijos armaron este lugar. »

« Parfait. L’hébergement est très bien équipé et le personnel nous a agréablement reçu. Nous reviendrons sans hésitation. »

« Très bon séjour. »

« Beautifull »

« The helpfulness and customer services are top notch! Staff was willing to help in any shape and form and were very kind. The room we stayed was spacious, and had everything we needed. Breakfast and dinner were lovely (buffet) with different options between Japanese meals vs western style meal. Burger bar at the entrance is also an option as well. The hotel is next to the ski area so it is very convenient. Great hotel overall »

« Excellent séjour dans un hôtel confortable avec un service impeccable »

« Staff was friendly and helpful. The room was very nice and clean. »

« Room was massive, double the size of any room we have stayed in in Japan. Pillows had both Western and traditional Japan options. Fiona was encompassed in a fitted sheet (never seen this before) but kept us all warm even when it was sub 0 outside. Room had access to outdoor area, exclusive to the room, which had table and chairs. As it was an insensitive, there was only a toilet in the room - all showering had to be done downstairs in the onsen. Onsen was boiling hot - too hot for most of our...

« Une seule personne parle anglais. C'est difficile de se faire comprendre. Les jeux comme ping pong et babyfoot sont abîmés. Le onsen côté homme manque d'entretien. Cela paraît sale. Le petit déj offert le matin est typiquement japonais mais cela n'est pas très appétissant pour des non japonais. La chambre style japonais était agréable. Nous avons bien dormi sur les futons à quatre. »

« While I was there, only one member of staff was manning the front desk as well undertaking other responsibilities around the hotel, but a phone was left at the front desk so you could call when you needed assistance. The accommodations were clean and comfortable and enjoyed the retro-feel. The free drinks and snacks in the lounge area were a nice touch and I loved the outdoor Onsen. »

« The staff were excellent, kind and helpful. Excellent location, on snow, clean rooms and onsen. Restaurant options good. Felt very homely. Thank you. »

« 色々な意見が若干不安を覚えつつ宿泊しましたが、また泊まりに行きたいと思えるお宿でした！ 良かった点 ★スタッフの方が外国の方でも日本の方でも私は満足のいく接客でした ★お風呂の温度が子供でもちょうどよく入れる温度でした。 ★有料の貸切風呂にお水とタオルがセットされていました。 ★食事の際にアルコールが飲めない人でも楽しめる美味しいお茶がや飲みのもの種類が豊富でした。 ★部屋のシャワーの水圧が強かったです。 ★洗面所の鏡が大きく取り合うことなく使えました。 ★部屋にヘアアイロンがありました。 ★ティッシュの替えが置いてありました。 少し残念だった点 ★部屋のフロントへ繋ぐ電話が使えませんでした。 ★貸切風呂のエアコンの調子が悪いのかずっと冷風で寒かったです。 ★お部屋のトイレのウォシュレットや便座の温度をこちらで調節したかったです。 私としては概ね満足のいくお宿でぜひもう一度泊まりたいと思いました！ »

« 清潔感も抜群で、スタッフの方も非常に丁寧でした。 大浴場もあり、とても快適に過ごせました。 »

« Nous avons passé un excellent séjour. Nous avons très bien été accueilli par le personnel, notre chambre était très agréable. On a pu profité les bains publics/privatifs, qui offrent un réel moment de détente. Nous reviendrons avec plaisir ! »

« Lovely property, secluded but good shuttle options to ski field (less than 5 mins) and twice daily to Karuizawa. Staff were friendly - used Google translate as there were not many western travellers. Amazing Onsens - all gender seperate apart from private but open 24 hours. Food was great - and a shop for snacks, souvenirs and drinks. Great for winding down and experiencing the snow and small field close by. »