Palladium, Isla Holbox

"809;4-10 Mar 24. Overall, we felt comfortable at this hotel. It wasn't overcrowded as it wasn't peak tourist season. The food at Hotel Villas Paraisos was always very good, thanks to the great Chef Abenamar. However, on weekends, we had to dine twice at the sister hotel Palapas, where the food was nowhere near as good. Additionally, we felt less welcomed there. The head chef was also not as friendly, even bordering on rude. Nonetheless, we were relieved when we could dine again at the restaurant in our hotel, Paraisos del Mar. We did bring up some issues at the hotel, which were quickly resolved. We've also managed to forget about an extremely unfriendly incident involving a waitress and our child."

"we had the Bamboo Master Suite. The room is fantastic, highlight is the rainforest shower that also has a great orange led light setting. The roof top is nicely done with a 2x1 meter pool that can be heated at night. Flaw is that there´s no sunshade so at noon you literally get fried there. Can´t be that hard to install a shade in my opinion. Also the heater in the whirlpool wasn´t working. I told the service at the reception twice, they had mechanics working on it and told us it´s fixed but it wasn´t. We just gave up after telling them the 2nd time it´s not working since the water is still kind of warm but still, for the price they´re asking ( $550USD per night) you expect things to work. Breakfast was fantastic, the dinner is quite fancy and didn´t match our taste, but taste is a personal thing and others will probably like the food a lot. "

"Das Zimmer war schon älter, sehr einfach ausgestattet (wenig Ablageflächen) und es roch sehr unangenehm. Die zwei Pools habe wir nicht genutzt, diese sahen jedoch sehr trüb aus (ich würde meine Kinder dort nicht schwimmen lassen wollen). Das Frühstück ist sehr einfach, gegessen wir auf Plastiktellern. Das Servicepersonal ist generell wie die meisten Servicekräfte sehr langsam und diese spielen oft auf ihren Handys. Der Strand hat mir beim Hotel nicht gut gefallen, wir waren zwei Tage lang im Beachclub Punta Calitza und dort war der Strand mega schön, der Service viel besser und man konnte dort den ganzen Tag die Liegen benutzen, bei einem Mindestkonsum von nur 300 Peso/ Person. Im Beachclub vom Hotel hingegen musste man als externer Gast mind. 500 Peso/ Person konsumieren, bei weitaus schlechterem Service und schlechterer Qualität der Speisen. Die Lage des Hotels ist gut, da man das Zentrum innerhalb weniger Minuten zu Fuß erreicht, es jedoch ruhig hat. "

"Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service. "