Städtereisen Lake Carmel 2024

The chair was very dirty. The room/beds were promoted for 4 people, but only had the size auf 1 meters width each. There were quite a few hairs in the bathroom and towels.

This is absolutely not a Leading Hotel of the World, we are more than surprised how the hotel manages to meet the LQA standards and not fall out of the collection. No emotional check-in process, no addressing by name, no escort to the room. Minimal facilities in the room and only turn-down service from day to day. On departure we were asked if we could store our luggage, this would not be a problem as long as we brought it downstairs. The check-out itself, apart from asking for the room number, was irrelevant and unfriendly. Whichever LHW hotel tester checks the standards here, this hotel certainly does not. Housekeeping on the other hand was extremely good, room service was excellent.

Tolle Lage des Hotels, mehrere Subway Stationen sind zu Fuss erreichbar. Dachterrasse mit genialem Ausblick auf die Skyline von New York. Personal ist super freundlich und hilfsbereit. Obwohl es ohne Frühstück gebucht war, gab es morgens sogar kostenlose Croissants, wenn man früh genug da war. Ich würde jederzeit hier nochmal meinen Aufenthalt buchen.

Super große Zimmer für NYC.

Sehr gut zu erreichen und sehr nettes Personal. Lobby etwas spartanisch aber ausreichend. Frühstück war super!