Hotel Leek

« Initially, because of a flight cancellation, we could not arrive on the date of the 3-day reservation. I tried to contact the hotel, but the AI phone attendant just took me in circles, suggesting I use their app to modify my reservation...Which didn't work because the reservation was made through Expedia. So friends in the town of Leek went directly to the hotel and confirmed that the room was paid for and would be kept empty until we arrived the following day... except the following day, the...

« The property was cold and the device to set the temperature seemed to be out of battery. It was somewhat hard to find, and when we entered there was a vacuum cleaner sitting in the hallway. Parking can be hard to find, and the owners' emails seemed to be automatic and not responsive. »

« Nous avons énormément apprécié ce séjour dans cet hôtel SPA historique de la merveilleuse ville de Buxton. Tout était parfait. La chambre était très confortable, très bien équipée. La partie SPA est très vaste avec 3 bassins dont un a un accès extérieur, 3 saunas différents, un haman. Enfin le petit déjeuner continental et/ou anglais est excellent. Nous recommandons fortement cet établissement. »

« The bedroom was spacious and clean. The bathroom was spotless. The tea and coffee provided were great quality. The beds were comfortable but a bit creaky. The floor was uneven and creaky so a bit noisy when moving around. The common areas in the hotel are shabby, although it's an old building it could do with some updating. Our reservation included free parking yet we were charged for a parking permit. »