Businesshotels Northern Illinois

„Free breakfast was not offered. We were told its only available Saturday and Sunday. Staff were rude and short with us when we had questions. The whole place smelled like smoke even though we paid for a smoke free room.“

„The room was clean and nice. Breakfast was lacking. The hot tub was cold. I let staff know and they didn’t do anything about it. I called down a few hours later and a different staff person had it taken care of in 10 minutes. Too late by then to use it. “

„Exceptional staff, room was great“

„Schönes grosses Zimmer mit ebenfalls grossem Bad. Gerne wieder.“

„Extremely friendly staff, clean room, comfy bed, and good location. Water did not get very hot, though. Not sure why, but we kept finding Asian beetles in our room. “

„Sauber “

„The hotel is in need of updating and a good deep clean. The carpeting was dirty – I understand that it is the end of the winter season, but it was still pretty dirty. The rooms were fairly clean. The bed was very comfortable and the bedding clean. The lighting in the bathroom was very dim and not suitable for putting on make-up. There was a definite odor (smelled like garbage) as you exited the back elevator on the second floor which seemed like they attempted to cover with air freshener. (I ...