Chalets à Nozawaonsen

« Le Ryokan est superbe. Le personnel très serviable et accueillant.les bains très agréables. Exactement ce que nous étions venus chercher et même plus encore »

« This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son. The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met. »

« We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

« Le personnel était au petit soin, le lieu est magnifique et le Onsen extérieur est un lieu magique »

« 施設はだいぶ古いですが、清潔で、清掃は行き届いている感じです。スタッフの対応は大変素晴らしくとても居心地は良いです。周りは山なので自然を満喫したい人には最高だと思います。是非また伺いたいと思います。 »

« Riokan magnifique dans la ville des Onsen. Le parc des singes est a 10 mn L'accueil était trés professionnel le diner Kaiseki est trés raffiné et le petit déjeuner tout autant. Le séjour était mémorable »

« 不錯 »