Hôtel près de River Oaks Center, Chicago, Chicago

« Front desk associates all very nice and accommodating »

« Check in was fast and the staff were friendly and helpful. Breakfast was okay, standard food, they had a pancake maker. »

« Great stay, would go again for a long restful night and complete breakfast. »

« I rarely leave negative reviews, but this hotel was so disgusting that I feel obligated to warn other travelers. From the moment we walked through the front doors, I was horrified. The carpet in the lobby and hallways was absolutely filthy. I have never seen hotel carpet in such poor condition. It looked like it hadn't been cleaned in years and made an awful first impression. Unfortunately, the room was even worse. Everything was outdated, worn out, and visibly dirty. There were stains on the...

« I have stayed at other Sonesta locations, but this property did not appear to be ready for guests. There were areas where chunks of paint were missing or just not covered, among other things and it made the room look dirty. There was mold in the shower. The elevator smelled. There was water dripping from the lights behind the front desk. Also, there was a storm this night, so it knocked out the power in the entire hotel, so the room got hot because there was no AC. I understand that is out of...

« Broken window. My room ahould.habe ever been offered to stay in if they knew there was a problem in it. I sent pictures to Expedia representative. Very unsafe and I didn't get any sleep. »

« I booked a smoking room and got a non smoking room then I had made.food for me.and my partner to save in good cost and couldn't even use the microwave because it was broken had no tables or chairs to sit at no coffee pot couldn't watch TV because you had to pay to watch the TV and the place had roaches and I was not able to get my money refunded as I couldn't stay there it was that unpleasant »

« This was a very nice and bougie hotel/casino! The room was very clean and the bed was very confortable. We were escorted to our room by one of the staff members upon arrival, so we felt important! The drive to downtown Chicago was not that bad either….only about 20-30 minutes away. It was worth the drive to get some free parking. We will definitely stay again. »

« Dommage, bel hôtel mais personnel peu accueillant. Même pas un bonjour au petit déjeuner. »

« The rooms were clean. Everything worked just like it was supposed to. No complaints whatsoever. »

« It was very quiet and room was comfortable! »

« The room was very spacious! The bed was very comfortable and the bathroom was clean and spacious. The breakfast buffet was amazing! »

« L’enregistrement était très bien. Par contre le service au bar et le déjeuner était très mauvais »

« Thanks so much to all the staff! Our stay was absolutely amazing! Everyone was very helpful! »

« Le site permet de réserver en toute confiance une chambre d'hôtel, tous les détails sont clairement indiqués avant la confirmation de la réservation. On connait les dimensions des chambres on sait si le petit déj est inclus ou pas »

« Tres bel Hotel. Personel vraiment super. »

« I always enjoy my stay »