Hôtel près de UC Health Stadium, Florence, Florence

« No matter which staff, they were all very friendly and helpful. Always said hello with a smile on their faces and asked how everything was going throughout our stay. We loved the option of afternoon snacks and the popcorn was a plus. »

« When you go for breakfast the buffet is very poor quality. You feel like to disturb the waiter. Everything is slow. 20min to get 2eggs...Rooms are OK but the "restaurant", forget it. »

« Newer hotel. Everything was great. Comfortable bed and pillows. Clean and spacious rooms. Good breakfast. »

« Propre, tranquille, personnelles courtois, dejeuner compris. »

« Staff was very welcoming and friendly. Check in and Out was a breeze »

« The room hasn't been updated in ages. It wasn't cleaned properly, however when I spoke with management they gave me 30%back »

« Yes, A/C was effective. Shopping closeby (walking distance) but did not have time...only an overnight stay. Everything was great except that the office doesn't open until 9 AM (needed to be on the road by 8AM) and no one answered the phone to help you. But, main problem with that was the key card was already deactivated before 8AM, which made it impossible to re-enter, unless someone let you in, so you can slide the keycard under the door of the room you stayed in. No instructions on how/where...

« Pas de petit déjeuner, machine à glaçons en panne, odeur d’humidité. Lit confortable. »

« The room smelt like incense were burned 24/7. Every towel I received had nasty stains on them. The bathroom shower was dirty, with hairs that did not belong to me. 3 of the 4 pillow cases were stained or dirty as well as the top blanket. The floor definitely had not been mopped or swept. When the cleaning person came, the took the trash and replaced the towels with more dirty/stained towels. Lastly, there was blood splatter in the ceiling in the restroom. »

« I dont understand why this hotel has such a bad evaluation note. It is clean, confortable and with a very kind staff. It is not a 5 stars hotel at the beach, but it gives wht it promisses. »

« Many restaurant options within walking distance of the hotel. Also a liquor store with good prices. As for the room itself, the sheets could've been cleaner. There were what looked to be cigarette burns, albeit small ones. The rest of the room was clean, including the bathroom. I'm satisfied. »

« L'hôtel semble presque neuf et il est proche du centre commercial et de nombreuses chaînes de restaurants. Hôtel presque dans l'alignement des pistes de l'aéroport donc beaucoup de nuisance sonore lors du passage des avions. »

« Tres grand appart. Vraiment bien. »

« Pool was broken the first night. Our room had ants. The staff were nice. The hotel and rooms are older that they upgraded a few things to make it appear newer and nicer than it actually is. You can hear people above you walking around. »

« Overall, we found the stay enjoyable and appreciated the amenities. However, we did encounter an issue upon arrival - the toilet in our room was already plugged. The front desk attempted to plunge it for us, but unfortunately, the problem persisted. Later, another staff member assured us that maintenance would be in by 8am the next morning to resolve the issue. Despite this, no one came to fix it, and the situation remained unchanged. As a result, we had to use the only available toilets...