Red Roof Inn à Upstate New York | Expedia.ch

« Parfait pour le prix »

« The very low price should not be used as an excuse for everything… When running a hotel, you must at least meet the basic requirements, such as cleanliness of the rooms and the safety of the guests. The room was frankly dirty — it clearly hadn’t been cleaned in a long time. Hair, body hair, mold, and layers of grime everywhere. The window frames were so old they barely closed (which is unacceptable when your ground-floor room opens onto a parking lot — so much for safety). Avoid this place, even...

« Toute la propreté, le bruit et autre »

« We arrived and it was shut down. No notice or warning. I have sent in a refund request in but have not heard a word since. Expedia has failed me. Booked it through expedia. Expedia should have notified me the place had shutdown. Drove 500 miles with no place to stay. Not a good feeling to be left in the cold. If this actually gets read, I hope in the future you update your clientele with important info as changes are made. »