Hotel Winston - Salem

« Hôtel historique, la perfection tant au niveau su service, chambre sympathique. »

« Three of us stayed one night in two connecting rooms. An overwhelming smell of marijuana was coming from the room directly across the hall. Despite this being a non-smoking hotel, the odor, along with cigarette smoke, seeped into our rooms. Loud voices and party noise continued into the early morning hours. At 1:30 a.m., I complained to the front desk. An employee came upstairs, acknowledged smelling the odor, and sprayed air freshener. The relief lasted about ten minutes. When we called again...

« We loved our stay! The staff was amazing, it had the best shower of anywhere we have ever stayed (King Premium Room), and it is pet friendly. We would definitely stay again. »

« Friendly, professional staff but the room was dirty and nasty. The doors and light fixtures were covered in black smears. Bathroom floor boards covered in dust, mold/mildew in shower, shower curtain was dirty, the walls had a mysterious brown substance and of course there were roaches. Very disappointing given the $400/nightly rate. »

« Arrived and picked up a card and keys then wandered between two homes to find our room. Lights flickered, light streamed in around the ill fitting drapery all night, in the morning there was no coffee available except Keurig and when we finally were able to get breakfast at 8am - it was basically what you would get at a Fairfield and no one around to answer our questions. When a staff person finally arrived she was carrying a pan of sausages thru the front door. Not the breakfast we typically...

« Ken and Shane the valet staff are the most helpful along with Deonte the Service guy super helpful really nice above and beyond service. I did have an issue with my room, but it was immediately corrected and I would return again. »

« Humide dans la chambre sinon parfait »

« Loved our stay…,will definitely come back! »

« Toute était parfait sauf la piscine pas assez chaude »

« nous recommandons cet hotel, par contre ne pas être étonné si la femme de chambre vous laisse un mot sur votre lit pour s'excuser de ne pas avoir eu le temps de le faire ... perso notre chambre n'a pas été faite 2 jours de suite bref pas bien grave mais bon assez drole »

« Après avoir séjourné dans le Fairfield de Knoxville TN qui était vraiment très bien, je suis déçue par celui-ci. De l’accueil, à la chambre défraîchie, et au petit déjeuner, rien n’est à retenir. Je pensais avoir trouvé une chaîne d’hôtels de qualité, mais les prestations sont inégales entre eux. »

« Très bon rapport qualité prix et staff très professionnel! »

« Room was not made up daily. Sign on the room door indicated remove the do not disturb sign by noon if you want the room cleaned. There wasn’t a do not disturb sign on the door still the towels nor bed were freshened. Staff was less than empathetic when I talked with them. »