Mexiko: Ferien mit Wasserpark

Waren das 3. mal dort und wieder sehr zufrieden. Die Anlage ist riesig und schön grün, die Tiere sind toll. Unsere Wahrnehmung war, dass an der Auswahl des Essens reduziert wurde, was wir persönlich angesichts der dennoch großen Auswahl und in Anbetracht von Lebensmittelverschwendung, die leider viel zu häufig zu beobachten ist, völlig in Ordnung ist. Wir hatten das Upgrade um die anderen Resorts mitnutzen zu können was den Aufenthalt von über 2 Wochen noch abwechslungsreicher gestaltete.

Die Zimmer waren sauber und großzügig und gut klimatisiert. Die gesamte Anlage hat uns sehr gefallen und das Personal war sehr freundlich

Große saubere Zimmer, schöner Strand, gutes mexikanisches Essen

They claim to be 5 stars, but some staff were very impolite and rude. They claim to adapt themselves to the clients but they don't. They try to sell memberships to avoid hotels.com and Expedia... Additionally, it is very complicated to organize a trip to a place outside of the hotel, seeing as the hotel tries to push the client to consume their packages which are quite expensive. The beach in the hotel was closed due to dirtiness, whereas the beaches in the "zona hotelera Cancun" were clean. In total, it was a mistake to go in that hotel, since the hotel seems to seek the money and not at all the satisfaction of the clients.

Große saubere Zimmer, schöner Strand, gutes mexikanisches Essen

Die Zimmer waren sauber und großzügig und gut klimatisiert. Die gesamte Anlage hat uns sehr gefallen und das Personal war sehr freundlich

They claim to be 5 stars, but some staff were very impolite and rude. They claim to adapt themselves to the clients but they don't. They try to sell memberships to avoid hotels.com and Expedia... Additionally, it is very complicated to organize a trip to a place outside of the hotel, seeing as the hotel tries to push the client to consume their packages which are quite expensive. The beach in the hotel was closed due to dirtiness, whereas the beaches in the "zona hotelera Cancun" were clean. In total, it was a mistake to go in that hotel, since the hotel seems to seek the money and not at all the satisfaction of the clients.