Mexique : Vacances de luxe

Vue agréable , serveurs sympathiques et attentionnés , Hôtel très bien entretenu et propre. Unique petit désagrément était le nettoyage de ma chambre, pas fait ou mal fait.

Belle chambre , bien située, propre. Mais, le service de serviette, débarbouillette, et café, est un peu aléatoire! Mais la chambre est très bonne en général.

All the staff were very kind, respectful and helpful. The hotel is very family friendly, the kids pool area was perfect for small kids as well as pre-teens. We were a group of 9 in our family with 3 adults, (1)3yr.old, (1)6yr.old, (1)9yr.old, (2)12yr.olds, and (1)15yr.old. Everyone enjoyed all the amenities, but we were disappointed to find out that the arcade is not yet opened. Unfortunately, they don’t mention this anywhere and I didn’t find out until I asked upon arrival. The Kidsdom area es very small and indoors with no AC, not something I would recommend if your kiddos are not used to the humid and extreme heat. Other than that everything else was very nice and enjoyable. Shout out to Cynthia, the absolute best waitresses at the buffet! She is amazing, kind, friendly, fast, efficient and doesn’t forget a single thing. Pascual and Javier at the buffet are also great at the buffet. Can’t leave out chef Miguel, during the morning shift who makes the best red chilaquiles ever! Thank you for everything Paradisus Cancun! We will definitely be back soon!

Chambre propre vue sur la mer mais bruit clim ventilateur 24h24 dommage

Belle chambre , bien située, propre. Mais, le service de serviette, débarbouillette, et café, est un peu aléatoire! Mais la chambre est très bonne en général.

All the staff were very kind, respectful and helpful. The hotel is very family friendly, the kids pool area was perfect for small kids as well as pre-teens. We were a group of 9 in our family with 3 adults, (1)3yr.old, (1)6yr.old, (1)9yr.old, (2)12yr.olds, and (1)15yr.old. Everyone enjoyed all the amenities, but we were disappointed to find out that the arcade is not yet opened. Unfortunately, they don’t mention this anywhere and I didn’t find out until I asked upon arrival. The Kidsdom area es very small and indoors with no AC, not something I would recommend if your kiddos are not used to the humid and extreme heat. Other than that everything else was very nice and enjoyable. Shout out to Cynthia, the absolute best waitresses at the buffet! She is amazing, kind, friendly, fast, efficient and doesn’t forget a single thing. Pascual and Javier at the buffet are also great at the buffet. Can’t leave out chef Miguel, during the morning shift who makes the best red chilaquiles ever! Thank you for everything Paradisus Cancun! We will definitely be back soon!