Mexiko und Lateinamerika: Romantikurlaub

Die Anlage ist wirklich sehr schön und die Restaurants alle zu empfehlen. Der Service und die Mitarbeiter erste Klasse aber über die Barrierefreiheit wegen Kinderwagen ist ausbaufähig. Und die privaten Veranstaltungen an Pools sind nervig weil es ziemlich laut ist und die Bereiche ab nachmittags für die privaten Veranstaltungen gesperrt werden.

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.

Klimaanlage war kaput und die verwaltung hat einfach dass Thema a ignoriert. Frühstucken war ein Stuhlen Spielt, Schnell dein Essen abholen nachdem in eine Schlange warten für einem Tisch ansonsten jemand anders nimmt dein Tisch , wenn du auf einen Omelett wartest , sicher du müss auf andere neue Tisch warten und neue Getränke bestellen. Künstoff glässer. Nicht ganz mexikanisch gerrichte, sicher eine „Fiesta americana :)“ nicht empfehlenswert.

Overall a nice place. Food and drinks were OK. Good pool area and a nice beach. The staff was very kind and attentive. Only hicup was the slow room service. Definitely recommended and we would come back anytime.

The animation team is amazing. The food is good but there could be more choices

Overall a nice place. Food and drinks were OK. Good pool area and a nice beach. The staff was very kind and attentive. Only hicup was the slow room service. Definitely recommended and we would come back anytime.

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.

The animation team is amazing. The food is good but there could be more choices