Hotel Alabaster

« Parking was easy and secure »

« All we could of expected. »

« The woods were really peaceful and our dogs enjoyed the property as did We. Thank you for the lovely time. »

« Friendly and helpful staff, very clean and well maintained, comfortable bed. Overall a wonderful place to stay. »

« Bien situé pour visiter Biltmore, le plus les restaurants à proximité accessible à pied. »

« Very disappointed with our stay. The receptionist was on a phone call while checking us in, and we had to wait for him to finish. This felt unprofessional and not respectful of customers’ time. We booked a King Suite, expecting a comfortable and clean stay after a long road trip, but the room had multiple issues. We found bugs in the room (we caught 8 of them) and noticed stains on the couch, towels, and even the wall. Cleanliness should be the most basic standard, especially for guests staying...

« Clean rooms, very kind staff and a nice gym. Highly recommend this hotel. Good location too. »

« Bed was hard as a rock, elevators don't work, door frame had a wad of paper 'fixing' a big gap. Was a pretty janky place. Also if you're traveling with pets, online it's advertised as pet friendly and they stay for free. (Literally the only reason I even considered this place) They charge a $50 pet fee at check in. This is not advertised at all online. »

« Nice and clean. Friendly staff »

« I didn't see any pets, but it could have been. There were different businesses near by. Just don't remember the type. »

« Tout est parfait dans ce petit hôtel : propre, personnel accueillant et chaleureux, emplacement, calme »

« The room was clean and staff was very friendly and accommodating. The only complaints I have is the a/c wasn’t very cool in our room, we didn’t have any hand soap, just lotion (I packed some though), and the beds were not very comfortable. The pillows were shapeless and way too soft, and the bed was maybe a little too firm. Just not comfy for us. »

« The overall stay was good. AC was great, bed was comfortable, room was nice. My only two complaints are 1. the hotel ran out of towels. We had 4 dirty towels in our room and no one came to exchange them even after asking the front desk. 2. The cleanliness of the room could improve. The floor and shower were grimy, the carpet had crumbs all around the bed and the nightstand had sticky residue on it. »

« The pool was extremely dirty and heavily chlorinated; my family and I couldn't stay in the water for even 20 minutes because of the excessive chlorine. Aside from that, the hotel is very good, and the guy at the front desk was very friendly and attentive. »

« Didn’t use it »

« Très bien et tranquille, bon matelas! Déjeuner idem chaque jour mais bon. »

« Personnel tres sympathique Tres bon dejeuner Le soir le souper et 3 consommations sont fournies Les chambres sont modestes mais tres propre Petite chambre de bain J'y retournerais n'importe quand »