Hotel Pinson

« Clean rooms »

« Everything was good »

« A/c worked well »

« For breakfast they had omelets and over hard eggs. It was a nice change for the watery scrambled eggs everyone else serves. The pool was freezing but that didn't stop the kids from swimming. »

« . »

« Staff was very friendly! »

« Very disappointed with our stay. The receptionist was on a phone call while checking us in, and we had to wait for him to finish. This felt unprofessional and not respectful of customers’ time. We booked a King Suite, expecting a comfortable and clean stay after a long road trip, but the room had multiple issues. We found bugs in the room (we caught 8 of them) and noticed stains on the couch, towels, and even the wall. Cleanliness should be the most basic standard, especially for guests staying...

« Carpet in our room needed to be cleaned as there were big stains. Carpet in hallways also looked like they hadn’t been vacuumed in a while. Tiles/flooring in elevators were severely cracked and needed to be replaced. Also upon arrival, entering the lobby to check in, it was very warm. You could tell there was no air conditioning in that area, perhaps it was broken or hotel trying to save money but temp levels were warmer than outdoors »

« Free EV charging was a nice touch. Also across from Buc-ee’s and bass pro shop. »

« Clean rooms, very kind staff and a nice gym. Highly recommend this hotel. Good location too. »

« Bed was hard as a rock, elevators don't work, door frame had a wad of paper 'fixing' a big gap. Was a pretty janky place. Also if you're traveling with pets, online it's advertised as pet friendly and they stay for free. (Literally the only reason I even considered this place) They charge a $50 pet fee at check in. This is not advertised at all online. »