« Dear Sir or Madam,
I would like to express my sincere gratitude for the wonderful stay I had at your hotel Al Nasseem
I wish to thank in particular Ibrahim and Rafa at the pool, for their outstanding kindness and professionalism â qualities that are rarely encountered, even in luxury hotels. Their attentiveness and warm attitude greatly contributed to making my stay truly enjoyable.
I would also like to extend my sincere thanks to all of your staff, from the reception to the housekeeping...
« I particularly appreciated the professionalism and kindness of the staff, who assisted me in every way and were so helpful and friendly: particular congrats and kudos go to Maruam and Ahsan from Pakistan at the reception, and to the wonderful staff in the breakfast room. Breakfast is by the way impeccable and really good value. »
"The staff at reception are kind, professional and helpful, in particular Fatiha, Esam and Faith.
Itwould be nice to have detox water at the reception, as in Rove and Ibis three-star hĂŽtels, as well as tissues, because it is blister ing hot and humidity outside."
