Dear valued guest, First of all, I am sincerly sorry that the service did not meet your expectations during your stay, especially at the restaurants. I have personally discussed and followed up on your comments with our department heads and strict improvement measures will be initiated. Thank you for sharing your feedback, and I hope I will have the opportunity to welcome you back to The Fairmont Royal Palm where I assure you of a perfect stay in the future. Kind regards, Afif Salibi General Manager

Dear Valued Guest, I'm pleased to read that you enjoyed your stay in our Hotel. Thank you for taking the time to share this wonderful comment with us and for choosing the Fairmont Royal Palm. We look forward to welcoming you again in this beautiful property. Best regards, Afif Salibi General Manager

Dear valued guest, I'm glad to read that you had a pleasant stay and enjoyed the golf course. Thank you for sharing your feedback and we hope we will have the opportunity to welcome you back soon. Kind regards, Afif Salibi General Manager

Dear valued guest, Thank you for sharing your experience on Expedia. I'm glad to know that you appreciated the food in our restaurants as well as the friendliness of my colleagues. We also all look forward to welcoming back to stay among us soon. Thank you for choosing the Fairmont Royal Palm. Best regards, Afif Salibi General Manager

Dear valued guest, I’m glad to Know that you enjoyed your experience in our hotel. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, Afif Salibi General Manager

Dear Valued Guest, Thank you for taking the time to review your experience on Expedia. It is a pleasure to read that you enjoyed your stay and appreciated the facilities of the hotel. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Kind regards, Afif salibi General manager

Dear Mr Godlewski, We would like to thank you for your rating and hope to welcome you back at the Fairmont Royal Palm Marrakech. Kind regards,

Dear Mr Robert, I trust this email finds you well. We sincerely appreciate you taking the time to share your feedback with us regarding your recent stay at the Fairmont Royal Palm Marrakech. To ensure that we address any specific concerns you may have and to further enhance your experience with us, we would be grateful if you could provide more details about the aspects that led to the rating. Your specific comments will enable us to pinpoint areas of improvement and take corrective measures where necessary.Your satisfaction is our top priority, and we genuinely value your input.Once again, thank you for choosing to stay with us, and we look forward to the opportunity to better serve you in the future.Warm regards,

Cher Abdessamad, Nous vous remercions pour la notation accordée. Au plaisir de vous recevoir de nouveau parmi nous au Fairmont Royal Palm Marrakech. Meilleures Salutations,

Dear Jimmy, Thank you so much for your kind review about your recent stay at the Fairmont Royal Palm Marrakech.We are delighted to read that you enjoyed the hotel, and the service. We look forward to welcoming you back soon,Best regards

Dear Mr & Mrs Herraman, Thank you for sharing feedback of your recent visit. We are delighted you enjoyed your stay at the Fairmont Royal Palm . We hope you will choose us again on your next visit in Marrakech City.Best regards,

Chère Sandra, Nous vous remercions pour la notation accordée, au plaisir de vous accueillir de nouveau parmi nous très prochainement. Meilleures Salutations,

Chère Sabrina, Votre charmant commentaire est une véritable récompense pour l’ensemble des équipes du Fairmont Royal Palm.Nous vous remercions d’avoir pris le temps de nous faire part de vos bonnes impressions car c’est pour offrir de telles expériences que nous travaillons chaque jour. Dans l’attente du plaisir de vous accueillir à nouveau parmi nous.Bien à vous,

Chère Monica, Nous vous remercions pour la notation accordée. Au plaisir de vous accueillir de nouveau parmi nous. Cordialement,

Dear Mr Vlad Serban, Thank you for choosing the Fairmont Royal Palm Marrakech for your proposal trip. What can we say except thank you for this wonderful review.We are delighted to read that you enjoyed your experience with us and you enjoyed the attentive service of our Teams Members. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to have the pleasure to welcoming you back soon.Best regards,

Dear Mrs Williams, We would like to thank you for your recent stay at the Fairmont Royal Palm , as well as for taking the time to share your feedback with us.As you know, we most appreciate being informed of our guests’ impressions after staying at our property.Although your review shows we have failed in meeting your expectations, for which we would like to extend our sincere apologies, it will eventually help us provide better guest services to our valued clientele.We are sorry to read about your experience at our restaurants, and we assure you that the necessary steps will be taken to diversify the choice of vegan dishes.Please rest assured that your review has not been taken lightly. We will make sure to share all of your comments with our Heads of Department, and engage in appropriate measures to prevent future occurrences.We do hope you will give us an opportunity to welcome you again and show you that this unfortunate experience does not reflect the quality of service we would like to deliver to our valued guests.Best regards,

Chère Patricia, Nous vous remercions d'avoir pris le temps de nous faire part de votre retour, et espérons vous accueillir de nouveau au Fairmont Royal Palm Marrakech. Cordialement,

Dear valued guest, We are glad to know that you had a pleasant experience in our beautiful resort. Thank you for sharing your feedback on Expedia and we all look forward to welcoming you back soon. Kind regards, On behalf of Chadi Chemaly General Manager

Dear valued guest, I’m glad to read that you enjoyed your experience in our hotel. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, On behalf of Chadi Chemaly General Manager

Dear Valued Guest, Thank you for taking the time to review your experience on Expedia. I am delighted to read that you enjoyed your stay and that you particularly appreciated the service. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Kind regards, Chadi Chemaly General Manager

Cher Hôte, C'est un réel plaisir d'apprendre que vous ayez passé un excellent séjour parmi nous. Je vous remercie d'avoir choisi le Fairmont Royal Palm et espère vous accueillir de nouveau très bientôt. Cordialement, Afif Salibi Directeur général

Dear valued guest, First of all, thank you for sharing your feedback with us. I am sincerely sorry to know that you experience among us did not meet your expectations. It would help us take corrective actions if you could give us more details about your stay. Rest assured that we always act upon our guest's constructive remarks. Thank you for choosing the Fairmont Royal Palm and we hope we will have the opportunity to regain your trust back during a future visit. Kind regards, Afif Salibi General Manager

Dear valued guest, I’m glad to read that you enjoyed your experience in our hotel. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, Afif Salibi General Manager

Cher Monsieur, C'est un réel plaisir d’apprendre que votre expérience ait dépassé vos attentes et que vous ayez particulièrement apprécié l'attention apporté par mes collègues. Je vous remercie pour votre commentaire et espère avoir le plaisir de vous accueillir de nouveau très bientôt. Cordialement, Afif Salibi Directeur Général

Dear valued guest, Thank you for sharing your feedback on hotels.com. I am delighted to read that you enjoyed your stay and particularly appreciated the service. I hope we will have the pleasure to welcome you back among us very soon. Kind regards, Afif Salibi General Manager

Dear valued guest, Thank you for sharing your feedback with us on Expedia. I am delighted to read that you had a wonderful stay among us and appreciate our services. Thank you for your loyalty to the Fairmont Royal Palm and we all look forward to welcoming you back us soon. Best regards, Afif Salibi General Manager

Dear valued guest, I’m glad to read that you enjoyed your experience in our hotel. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, Afif Salibi General Manager

Dear valued guest, Thank you for sharing your feedback on Hotels.com I am sorry to read that your experience among us did not meet your expectations, and would like to apologies for the inconvenience encountered with your room card. Rest assured that strict measures have been taken to avoid such situations in the future. Further to your comment about our food prices, we would like to assure you that our prices are carefully reviewed periodically taking into account market prices and are very well positioned compared to all other luxury hotels in the city. Thank you again for sharing your feedback, and I hope I will have the opportunity to regain your trust back during a future visit. Kind regards, Afif Salibi General Manager

Cher hôte, Tout d’abord, je vous remercie d’avoir pris le temps d’écrire un avis sur Expedia. Je suis heureux que vous ayez trouvé le service, ainsi que toutes les prestations que nous offrons à la hauteur de vos attentes. Je vous remercie d'avoir choisi le Fairmont Royal Palm Marrakech et espère vous accueillir de nouveau parmi nous. Cordialement, Afif Salibi Directeur Général

Dear Valued Guest, Thank you for taking the time to review your experience on hotels.com. It is a pleasure to read that you had a pleasant stay in our hotel. However, I would like to sincerely apologize for the confusion on your invoice, I have personally followed up with the Front Office team on your comment, to avoid such incidents in the future. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Kind regards, Afif Salibi General Manager

Dear valued guest, I’m glad to know that you enjoyed your experience in our hotel. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back among us in a not too distant future. Best regards, Afif Salibi General Manager

Dear valued guest, I'm delighted to read that you had a wonderful stay and appreciated the service. Thank you for taking the time to share your feedback with us and for choosing the Fairmont Royal Palm. We look forward to welcoming you back in this beautiful property. Best regards, Afif Salibi General Manager

Dear Valued Guest, Thank you for taking the time to review your experience, I am delighted to read that you enjoyed your stay among us. Thank you for choosing the Fairmont Royal Palm and We all look forward to welcoming you back in a not too distant future. Kind regards, Afif Salibi General Manager

Cher Client, Tout d’abord, je vous remercie d’avoir pris le temps d’écrire un avis sur Expedia Je suis ravi de lire que vous ayez passé un excellent séjour parmi nous. Je ne manquerai évidemment pas de partager votre commentaire avec Soltane. Il sera certainement ravi et encouragé par votre appréciation. Je vous remercie d'avoir choisi le Fairmont Royal Palm Marrakech et espère vous accueillir de nouveau très bientôt. Cordialement, Afif Salibi Directeur Général

Cher hôte, Je vous remercie pour votre commentaire et suis ravi que vous ayez passé un agréable séjour, au calme, et que vous ayez apprécié note beau parcours de Golf. Nous aurions néanmoins souhaité savoir ce que nous pouvons améliorer afin que votre expérience soit complètement satisfaisante. Au Fairmont, nous visons à offrir à nos clients une expérience parfaite et mémorables. Je vous remercie d'avoir choisi le Fairmont Royal Palm et espère avoir le plaisir de vous accueillir de nouveau parmi nous. Cordialement, Afif Salibi Directeur Général