2/10 Horrible
Lael B., Tucson
4 févr. 2026
Les points faibles : Propreté
I was hesitant to post a bad review but in the interest of future guests I felt it important to do so. I am also a Vrbo owner with all exceptional ratings for 12 years so feel responsible about reporting an exceptionally poor experience. This place is dirty, run down and neglected. My first night the toilet didn’t flush. I had to lift the back lid to flush it and turn the water off to stop it running. The shower curtain was covered in black mold and silverfish were running around in the drawers. The carpet in the bedroom was filthy. Disgusting. There was only one drinking glass, no other mugs or glasses. I bought an extra mug and glass. I was in the second floor unit and the stairs up were overgrown with vines and in very poor repair. The owner was rude about the toilet fix and didn’t respond regarding the silverfish or mold except to tell me I should leave “since you are dissatisfied”. She offered a refund but at that late date there was no place else to go in that area. She sent 2 people to fix the toilet which required me to stay for a partial day of my trip. Then she asked me if I had reviewed all the issues with the fix it people who she later told me were her property managers (?). I told her it was not my responsibility to do this on her behalf and also had no clue they were her property managers. She said “I understand” but didn’t apologize for the issues or provide a partial refund which I asked for. Very disappointing and negative experience!
Lael B.
Séjour de 5 nuits en janvier 2026