Hôtel près de Querbes Tennis Center, Shreveport, Shreveport

« Decor magnifique, peinture, arts,antiquités déjeuner excellent. Coté négatif trop froid dans la chambre, manquait d'eau chaude »

« We had to change rooms as the air conditioning wasn't working; in the next room, it took a long time to get it working… there was a lot of noise at night because of the trains under the window… breakfast lacked quality products: no fruit juice, no yogurt, no cookies… just a small amount of cornflakes… »

« Rude employees everywhere in the hotel and casino »

« Superbe chambre, très propre, très spacieuse et joliment decorée. Hôtel très sympa. Nous n'avions que 2 serviettes pour 4 et c'était tres faible en papier toilette. Nous n'en avions plus dès le soir et pas un rouleau d'avance. Nius avons dû utiliser des mouchoirs. »

« The room booked through expedia was not available. We were downgraded to the old rooms without compasation. When I realized it I insisted but no more rooms like ours were available. What's more, the rooms are dirty and noisy. »

« Love this suites hotel! »

« The front desk staff was amazing »

« The facilities at first appeared maintained until further inspection - The room was actually filthy as it relates to the floors (felt grimy and the stone in the bathroom areas were stained as well), the shower tub combo had broken handles and it looked as though they had been spray painted and the paint was chipping. Then there was the bedding. The bedding had stains on sheets and bedspreads and blankets. The towels did not smell good and there was hair on the new towels - Not my hair or any of...

« Good everything »

« I was ready to leave. The air conditioner didnt work. Our room stayed around 75 the whole night. I wet rags and put all over me. To top it off... the suite i booked for my family wasnt held. So my kids were down the hall from me. So on top of a hot miserable night i couldn't sleep due to worrying about my minor kids. I will never visit another one of these properties. »

« Room and hallways smelled sour casino staff very rude hard to find them none of the food places were open but one ended up ordering dominos worst experience ever and i wanted to try a new place I always stay at horseshoe I will never try a different place again bad all the way around »

« Good location, broken elevator »

« The staff was very nice and friendly, the room was very clean and the walk in shower was great.Lots of parking and the breakfast was excellent. »

« this is a safe feeling area for the down town location. we loved the furnished kitchen and full refrigerator -and the breakfast was excellent! lots of parking -even for our trailers. »

« The staff were so kind and helpful. They even took my wife and I’s picture for us. I will definitely stay at the property again! »