Beautiful view in a fabulous safe neighborhood. We love The Altos and struggled with this unit overall. The Altos is a gem in the heart of PV. The property needed several updates. Example: faucet was missing in the bathroom leaving a large hole, linens were old and stained, shower drained slowly, furniture was soiled and we needed to wash and put down blankets to sit, and the furniture was dated. The front door lock was broken with no key and it was easy to lock yourself out of your own unit.We requested additional linens and keys, which the management company delivered new items the following day.Housekeeping could use a few tips, such as sweeping before mopping and tending to the plants. We cleaned up the place upon arrival by sweeping and mopping. In addition, we removed all the dead leaves from the potted plants and put them around the balcony to create a tropical feeling. Upon arrival the potted plants were pushed into a corner, dying, and it looked like housekeeping was using debris behind the plants. Given the condition upon arrival, we also washed all the kitchen supplies to ensure they were sanitized properly.Communication was difficult and we had to leave the VRBO site to pay, which made us anxious as the VRBO states to only pay through VRBO. I think the rental agency struggled with using the VRBO platform.Other members of the condo referred to the owner of the property as a slumlord, making us feel unwelcome.