Rwanda - Chambres d'hôtes d'exception

« Loved it for a quiet RnR long weekend »

« Dans un cadre tres agréable nous avons apprecié notre séjour dans ce logement. L'établissement est propre, le personnel est tres sympathique et les chambres sont tres bien (lit confortable, eau chaude, etc) Nous avons appercié particulièrement le buffet du petit dejeuner. Pour le diner, l'établissement propose la livraison de plat asiatique tres bon. »

« Shopping options around the property are limitted. »

« Nous avons été beaucoup déçu car notre choix était Kalih Villa et là, notre réservation n'a pas reçu à temps, ce qui nous a valu de rechercher un nouveau logement pour la seconde nuit. Ce désagrément a joué sur la qualité de notre séjour. Cependant, l'établissement est parfait et le personnel très accueillant. »

« My expectations were quite high given the online pictures that inhad seen. I guess that is why my first night was so difficult. Unfortunatley the rate tou are paying does not match room size ot the quality of the room. I hardly had any space for my two bags and the wardrobe provided did not have hang rails so i had to live out of my suitecases. The shower is right next to the sink and so once you shower the entire floor is wet. It was such an experience as some days there was no hot water in the...

« Subject: Urgent: Fraudulent Hotel Listing & Refund Request for Booking To the Hotel.com Customer Service Team, I am writing to report a fraudulent hotel listing on your website and to request a full refund. I booked a hotel called "N G Residance" in kigali for 5th October to 10th October and paid USD $450.00. Upon arrival, we discovered that no hotel by this name has ever existed at the listed location. It is clear that we have fallen victim to a scam facilitated by a fake listing on your...