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Avis sur BT Live Tulum located at the party zone

3.5 out of 5
BT Live Tulum located at the party zone
Km 8 Carretera Tulum-Boca Paila, Tulum, Tulum, QROO

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 108 avis sur 189." "
Note des voyageurs de 8 (Bien), d’après 39 avis sur 189." "
Note des voyageurs de 6 (Satisfaisant), d’après 18 avis sur 189." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 189." "
Note des voyageurs de 2 (Horrible), d’après 12 avis sur 189." "

9,0/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

MARTIN, TERREBONNE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Les chambres et la vue
Séjour de 3 nuits en novembre 2021
Réponse de Michelle Reception BT Live le 20 nov. 2021
Thank you Martin, we hope to have the chance to welcome you again! I will keep your key every time you need :)

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2020
Réponse de Reception BT Live le 20 janv. 2021
Thank you for your rating, we look forward to your visit soon.

8/10 Bien

Ala

Les points forts : Propreté et personnel et service
I'm staying at this moment at BTlive tulum. Its small hotel with bungalows in busy party and restaurant area its enough to relax and enjoying your vacation.
Séjour de 4 nuits en avril 2024

8/10 Bien

David Alain, New York

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Nice location with direct access to the beach. Pretty calm despite being in a middle of vibrant activities
Séjour de 7 nuits en avril 2024

4/10 Médiocre

Jackeline

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Desiree M

Voyage en groupe
Les points forts : Infrastructures et conditions de l’hébergement
A bit loud at in the middle of the night, but it’s in the party zone so what do you expect.
Séjour de 4 nuits en mars 2024

2/10 Horrible

Kristina

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where do I begin? I booked 2 days and left a day early. I don’t know of bots are writing fake reviews but there is no way, this property is a 10. No staff when I arrived at 4pm, just a security guard. The beach chairs and tables had trash and nothing cleaned up. The room had so many cracks and holes in the “walls and ceiling” I was afraid the bugs were going to eat me alive. No water, no amenities. Beyond disappointed, this place looked abandoned and for sale.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property has a gorgeous beach access and the staff is very kind. It's a little older property, the interior is kind of artsy and very basic. No VIP treatment here but I didn't want any. No water bottles given, no hair dryer, no conditioner, nothing over the top. It was kept clean everyday by housekeeping. The breakfast was delicious! I had never been to the "Party Zone" it was a big surprise. It's like being in Miami or Vegas during the weekend or evenings. I wouldn't recommend going if you're on a budget. It has high prices and party crowds. All transportation outside of this zone is super expensive. I paid $30 for a 10 minute ride. I was quoted by the property $350 RT from Cancun airport by shuttle. Other vendors quoted the same. I went with DayTrip instead. My lunch or dinner meals for one person ranged $40-$60 in the local restaurants. They add service fees. Pros: BEACH, Beach, Beach!! Accessibility to lots of food, dancing, music, fun! Try the Tulum Beach Tattoo shop outside of BT LIVE. Bring walking shoes. Yes you can ride bikes but the people driving are insane. Be careful! There's beautiful art nearby. Check out Art In the Park..within walking distance to hotel. All in all....it was a nice little 4 day get away.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Gregory

Les points forts : Propreté
Great room. Right on the beach. Friendly staff!
Séjour de 1 nuit en mars 2024

10/10 Excellent

John

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BT Live Tulum location is excellent. They have parking in the place and it is very safe. Staff is very cordial, friendly and attentive. My sister and I had a suite with two beds very clean and rustic looking the amazing sunset. Just steps from the beach. The breakfast is delicious and everyone there is friendly as well. We enjoy it! Great hospitality:)
Séjour de 2 nuits en février 2024

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Outstanding property. Wonderful location. Extremely well managed. Staff attentive and well trained. Always there to assist and do so with a smile. Genuine hospitality certainly comes across. Highly recommend this hotel versus any big box, larger resort. Great restaurant across the street as well (Hartwood). Staff at BT Live who were amazing are Aurelio, Paco, Manuelo, and Kevin. Will Absolutely be back!
Séjour de 5 nuits en février 2024

10/10 Excellent

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Enjoyed just walking out to the ocean or to any restaurant I wanted. Even buying beer was right outside the hotel.
Séjour de 3 nuits en février 2024

10/10 Excellent

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Highly recommend this place !!
Séjour de 2 nuits en février 2024

10/10 Excellent

Oya

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Location was an amazing , free parking . Rooms are big enough, staff is very friendly , clean , breakfast not too rich but okay . Rooms need maintenance.our shower had was broken. Needs a music during the day .

10/10 Excellent

Lane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Got to our room and was not happy with, as it was not what the pics sugguested. Asked for a different room and they were so fast to respond and very happy to accommodate! They offered an upgrade at no extra cost and no questions asked. The new room is what we had first expected and we were very happy with it. Still right on the beach with a great view. The hotel-provided breakfast was steps from our new room, the beach was steps from our room and our parking spot was steps from our room. All the staff were pleasant and helpful and made us feel welcome. I gave it 4 star for room condition because the roof had a very small leak/drip on our last night's stay in a torrential downpour. I will be happy to book here and stay again next time i am in Mexico. Thank you to everyone there!
Séjour de 6 nuits en janvier 2024

8/10 Bien

Kent

Voyage en famille
Les points forts : Propreté et confort de la chambre
Perfect location
Perfekt beliggenhed lige på den flotte strand med egne strandstole. God service på stedet. Fine hytter som dog trænger til en upgrade/renovering - de er ikke helt tætte og der kan komme insekter ind. Rigtig god morgenmad. Lidt dyrt hotel i forhold til komfort - men Tulum er meget dyrt - lidt overrated. Ligger tæt på indkøb og dyre restauranter og barer. Party område. Måtte skifte hytte grundet regnvejr om natten og det dryppede gennem taget (stråtag) flere steder og måtte flytte begge senge for ikke at blive våd. Ikke meget tryk på vandet - umiddelbart et generelt problem på hotellet. Lidt problemer med det varme vand også. Dette blev der flere gange gjort opmærksom på. Dog kan hotellet anbefales - især hvis de ting bliver fixet...
Séjour de 3 nuits en janvier 2024

10/10 Excellent

María

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

10/10 Excellent

darren

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BT Live was a great spot to stay in Tulum. I’ve been to Tulum beach on about 6 different occasions over the years and this place is one of the originals with great room space and location. Tulum has changed over the years and yes the beach clubs can be noisy but the one nearest BT Live not too bad. From the Cabanas you can hear the ocean. Staff were great. This is a pretty chill place, not a party location so you can really relax. I would return.
Séjour de 4 nuits en décembre 2023

10/10 Excellent

John

Séjour de 2 nuits en décembre 2023

8/10 Bien

Ioana Maria

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Great location with a few downsides
The prime location on Tulum Beach makes this resort an ideal choice. We opted for the Royal Cabin, situated right on the beachfront, providing an unparalleled view for those looking to maximize their beach time. The convenience of being steps away from the shore eliminates the need to lug your belongings to the beach. Additionally, there's a beachfront massage facility available. However, our experience was marred by some drawbacks. Two weeks before our arrival, attempts to secure assistance for booking a ride from Cancun Airport (it's a 2 hours drive) went unanswered, receiving only automated responses from the chatbot, despite multiple attempts via WhatsApp. Upon arrival, despite notifying the hotel of our late check-in, we received no response. The security personnel assisted with check-in, though they were unsure of our assigned room, initially guiding us to the wrong one. Pros: - proximity to everything - you're right on the beach - very clean - you don't get an ordinary hotel room - There are two grocery stores 2 min away from the resort (1. check 30 meters after the main entrance, on the main street, and 2. on the street across the main entrance, behind the Funky Geisha restaurant). Cons: - Breakfast options - very poor, we weren't provided with a menu, it was just verbally told to us - consider the noise and humidity from the sea (we knew about the noise and were ok with it, but humidity related we didn't expect it to be that high, our clothes were wet al t
Séjour de 10 nuits en décembre 2023

8/10 Bien

Miguel

Voyage en famille
Les points forts : Personnel et service
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
BT Live A+
Everything was A+. Kevin is the man! Beautiful views and comfortable beds.
Séjour de 3 nuits en décembre 2023

8/10 Bien

Elijah

Séjour de 3 nuits en novembre 2023

10/10 Excellent

Denis, Comox

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This resort is imperfectly perfect! I went with my gf and we were met by one of the owners, who was awaiting our arrival! We were brought to our room, brought a shot of tequila and our vacation was on route, even with a 12am arrival. I am a truly seasoned riviera maya traveller, and have mostly been an all inclusive traveller but lately have been trying smaller hotel type places out and this one really in its own class. We stayed in a semi waterfront cabin, semi ocean view, no tv, but it had ac .it was a straw roof hut, 20 ft ceilings, and we could hear every wave, and every wind gust. Even though it’s in the fun zone, the majesty of those noises drowned out the fact that it’s in the fun zone folks! Bring a speaker, hang out on one the most beautiful beaches in the world, the store is next door and when night time comes, get dressed up and with a quick walk out the front gate, you have endless options of food, stores, beach clubs ect literally at the front door! This was the no frills, beach cabin vacay we never really knew we needed that brought us to the best all around vibe we have ever experienced in the beach hotel zone of tulum, October 26 to Nov 2 2023. Can’t wait to go back
Séjour de 7 nuits en octobre 2023

10/10 Excellent

Estefanía

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente atención y personal muy cordial. Está muy bien ubicado.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Ernesto

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an absolutely fantastic experience during my stay at BT Live Tulum. From the moment I arrived, I was impressed by the warm and welcoming atmosphere of the hotel. The staff members were incredibly friendly and attentive, always going out of their way to ensure I had a comfortable and enjoyable stay. The accommodations at BT Live Tulum were nothing short of spectacular. My room was beautifully decorated, with modern amenities and a cozy ambiance that made me feel right at home. The attention to detail in the room design was impressive, and the cleanliness was impeccable. One of the highlights of my stay was the breathtaking view from my room. Waking up to the sight of the turquoise waters of the Caribbean Sea every morning was a true delight. I also loved spending time on the private balcony, where I could relax and soak in the beauty of Tulum. The hotel's location is ideal, with easy access to both the beach and the town of Tulum. I enjoyed exploring the vibrant local culture and trying out some of the amazing restaurants nearby.
Séjour de 5 nuits en septembre 2023

10/10 Excellent

VALANDIA, Akron

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was beautiful. The reception was wonderful. Calm and private beach, ideal for a break from the city and busy areas. Will definitely return when I’m in tulum.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Eric Nguyen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was amazing. The beach right under your feet. Just steps from your room door. The staffs was very nice. The breakfast was awesome. There's a store 2 min away for all your needs. I'm coming back next year for sure.
Séjour de 4 nuits en août 2023

10/10 Excellent

Bethgadir

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Es una propiedad rústica con una vista preciosa al mar ,los muchachos de la recepción , restaurante y valet fueron muy amables en toda nuestra estadía , los alrededores tienen todo para no querer salir de allí , con gusto volvería a ir a BT live
Séjour de 3 nuits en août 2023

10/10 Excellent

Viridiana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful rooms, views , best service and the food was delightful
Séjour de 4 nuits en août 2023

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thoroughly enjoyed my stay! The staff were very helpful with booking transportation and excursions. Beautiful location.
Séjour de 4 nuits en août 2023

10/10 Excellent

Tania, Commerce twp

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El lugar perfecto, cerca de todo , super amables, desayuno super, todo lo que necesitas para unas muy placenteras vacaciones , 10/10
Séjour de 4 nuits en juillet 2023

10/10 Excellent

Gabriela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
In the heart of Tulum. Beautiful beach front and delicious breakfast.
Séjour de 4 nuits en juillet 2023

10/10 Excellent

Beverly June

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My favorite beach stay! The ability to step outside my door and in 5 steps my toes are in the sand along with the rustic charm of the cabanas made me fall in love with this place. Beautiful breakfast we’re a bonus for sure. Enjoyed everyone we encountered and will be back for sure!
Séjour de 6 nuits en juillet 2023

10/10 Excellent

Tiana

Séjour de 2 nuits en juillet 2023

10/10 Excellent

Tiffany

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2023

10/10 Excellent

kelvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023

10/10 Excellent

Aaron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The treatment was great!! Love this place I hope in the future to return. This place I would recommend to anyone that loves to feel comfortable without the high crowds of the big resort the ocean view from the room was absolutely great and outside the front door was a nice area to sit and enjoy the ocean view.
Séjour de 3 nuits en juin 2023

4/10 Médiocre

david

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BT Live is a forty year old property that has maintained the natural beauty of Yulum. Small, private, great foliage and beach! If looking for a chill, rustic (vs overpriced, modern-hip-techno music) well priced property, don’t hesitate to book before it’s gone.
Séjour de 1 nuit en juin 2023

8/10 Bien

Claudia

Mantenimiento que mejorar
Muy buena experiencia. Lástima que la mantenimiento de las habitaciones no es bueno. La ducha es una verguenza y no hay agua caliente ni buena presión del agua
Séjour de 3 nuits en juin 2023

6/10 Satisfaisant

Cesaray Jusino

Séjour de 2 nuits en mai 2023

8/10 Bien

Edward, Tecumseh

Séjour de 7 nuits en mai 2023

10/10 Excellent

Irvin

Séjour de 1 nuit en mai 2023

2/10 Horrible

Mario

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't stay here.
The worst place to be. Only the party area is good.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Carina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
supero mis expectativas! Las fotos no le hacen justicia a la realidad, es verdaderamente hermoso!Nos atendieron increible, excelente servicio. el desayuno incluido es bastante completo y miy buen sabor! en el hotel te ofrecen servicio de spa y los masajes son espectaculares!! Definitivamente volveremos.

10/10 Excellent

Claudia maria

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en avril 2023
Réponse de Karen recepcion BT Live le 11 avr. 2023
Muchas gracias por sus comentarios.!!!

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don’t Get Stuck in the Village!
When we arrived to the hotel, check-in was quick. We were lead to our “standard cabin with ocean view” in the “village”. I was shocked at what it looked like. One of the staff members was still cleaning what looked like a hobbit house that hadn’t been used for a long time. It looked nothing like what we had picked out from Hotels.com. There were cobwebs in the corners, you could’t see out the windows/door, there were freshly shaved facial hairs on the sink, the base on the sink was broken, there were no screens on the windows or door, the fan didn’t work, the a/c was broke, there was electrical tape around the shower pipes, and you could see where things had been hanging on the wall but were gone. To say we were disappointed is an understatement! We contacted the staff to come look at the a/c and he said it was working, but it wasn’t. When we asked about switching rooms he said there were none available even though we could still book one online cheaper than what we had already booked this one for. Fortunately, we were only at this hotel for two nights. There was no life to this place and we hardly ever saw staff. The outside bar was not open. The hot tub had no water in it.The only good aspect of this place was the complementary breakfast, which was great, as well as the service. Lunch was also really good! I would highly recommend looking elsewhere if you want great staff service who are able to accommodate room issues.
Séjour de 2 nuits en mars 2023

10/10 Excellent

Kylie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2023

2/10 Horrible

Miguel

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2023