L'hébergement UMi Tulum dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement. Vous devrez vous acquitter de frais à hauteur de 50 USD par animal et par jour. Des restrictions peuvent s'appliquer, veuillez contacter l'hébergement pour plus de détails.

À combien s'élèvent les frais de parking à l'hébergement UMi Tulum ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement UMi Tulum ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : à tout moment.

L'hébergement UMi Tulum propose-t-il un service de navette à destination de l'aéroport ?

Oui, une navette vers et depuis l'aéroport est disponible à la demande. Vous devrez vous acquitter d'un montant de 180 USD par véhicule.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, dans la zone de Zona Hotelera, cet hôtel se trouve à 2 km de sites comme : Plage de Tulum et Réserve de la biosphère de Sian Ka'an. Plage Akun et Sculpture Ven a la Luz se trouvent également à moins de 5 km de distance.

UMi Tulum Avis, Prix & Photos 2025

À propos du quartier

UMi Tulum vous donne rendez-vous à Tulum sur une plage privée, dans le quartier Zona Hotelera. Si l'emblématique Ruines mayas de Tulum figure parmi les incontournables, ne sous-estimez pas les sympathiques Réserve de la biosphère de Sian Ka'an et Plage de Tulum, qui vous invitent à admirer la beauté naturelle des lieux. Les agréables Promenade Artistique Holistika et LabnaHa Ecopark Adventures méritent aussi une visite. Les environs débordent d'activités à pratiquer dans ou au bord de l'eau, comme le snorkeling et la pêche.

Consultez notre guide de voyage sur Tulum

6/10 Satisfaisant

Voyageur vérifié

17 févr. 2025

Les points forts : Propreté et personnel et service

Mixed feelings….

Tous les ingrédients sont là mais il manque ce petit plus qui rendrait cet endroit magique Notamment quelques travaux d’entretien dans les chambres (traces de fuites d’eau dues à la climatisation, ouverture/ fermeture porte terrasse, humidité salle de bain,…) L’équipe est vraiment efficace et réactive, mais la encore, se faire déloger de la plage sous prétexte qu’on n’avait pas réservé le transat… c’est vraiment moyen.

Séjour de 3 nuits en février 2025

10/10 Excellent

Sunita

Voyage en couple

14 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.

Séjour de 5 nuits en octobre 2025

8/10 Bien

Katherine

13 oct. 2025

Les points forts : Propreté et personnel et service

Overall the hotel was lovely - but I asked a few times why there was nothing being done to manage the outrageous mosquito situation and was told usually they do but they just weren’t now. Every other hotel and restaurant we visited throughout our stay had copal burning as the smoke keeps the mosquitos manageable. I left covered in horrible bites despite going through two bottle of spray. I would wake up with new ones. So… beware.

Séjour de 3 nuits en septembre 2025

10/10 Excellent

Meredith, New York

Voyage en couple

6 oct. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.

Séjour de 4 nuits en octobre 2025

10/10 Excellent

Jordy

1 oct. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!

Séjour de 6 nuits en septembre 2025

4/10 Médiocre

Alisa

Voyage en couple

29 sept. 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!

Séjour de 4 nuits en septembre 2025

4/10 Médiocre

TRAKONNIE

Voyage en famille

23 sept. 2025

Les points forts : Personnel et service

Communication through WhatsApp was good. The staff responded in a timely matter. Breakfast was good. However, there were cats around the property and my daughter was allergic to them. It was not stayed before booking. Until it was time to check out things were great, but they wanted to charge me a fee to clean the towels because of makeup stains that were washable. They also tried to say it was blood at first. I was very upsetting to have paid and tipped workers cash to then get charge to clean towels after a stay. No one should have to pay to clean towels it’s a hotel towels are common things to account for.

Séjour de 3 nuits en septembre 2025

10/10 Excellent

Oksana

23 sept. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 7 nuits en septembre 2025

10/10 Excellent

JESSICA

Voyage en couple

9 sept. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.

Séjour de 5 nuits en septembre 2025

10/10 Excellent

Scott

2 sept. 2025

Séjour de 1 nuit en août 2025

10/10 Excellent

javier

Voyage en couple

30 août 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Ha sido el mejor hotel que me he quedado en muchos años, estuve en el roof top y vaya que experiencia tab buena, recomiendo para quedarte en pareja sin duda, el trato y atencion de los trabajadores excelente

Séjour de 2 nuits en août 2025

10/10 Excellent

Sheila

19 août 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Wow where do I begin. From check in to Check out. I had a wonderful experience. My ocean front room … I have never had anything like it before… two words to describe this place : PEACE & TRANQUILITY. This was my first time doing a Solo trip and I couldn’t have picked a better place. (I was debating between here and Be tulum, so happy I chose this place !!) it’s a lot more private and intimate. Not only was the staff attentive but they also made me feel very safe. Being able to communicate via WhatsApp was a major plus. Response time any time of the day also impressive. To add on … the food on property … OMG BOTH restaurant and cafe .. *chefs kiss* the salmon dish (MUST TRY!!) and the French dip sandwich !!!!!! I cannot brag enough. Also must try, the date and banana toast at the Bi polar cafe !!! I could go on and on but I’m sure you get it. Last but not least, THANK YOU to Diego and Ricardo !! Who were both super amazing and there to help from check in to check out. As a solo female traveler it felt good to feel safe in a place I have never been. I appreciate it and can’t wait to return !!!

Séjour de 3 nuits en août 2025

10/10 Excellent

Olivia, Miami

14 juil. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 2 nuits en juillet 2025

10/10 Excellent

Rogelio

12 juil. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Me encanto el trato de Ricardo y mi concierge mujer que me ayudo con mi break up a sanar, no menciono el nombre porque fue personal pero me hicieron sentir tan comodo que regrese a los 2 dias!

Séjour de 1 nuit en avril 2025

10/10 Excellent

brandi

Voyage en couple

11 juil. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

I cannot say enough good things about this boutique hotel – it completely exceeded my expectations and made my trip to Tulum unforgettable. From the moment I arrived, I was greeted with warmth and genuine hospitality. The staff made me feel more like a welcomed guest in their home than just a visitor. Every detail, from the fresh-squeezed juice at breakfast to the turn-down service with local touches, was thoughtful and intentional. The property itself is stunning – a perfect blend of natural jungle vibes and curated luxury. My room was beautifully designed. It was peaceful, quiet, and incredibly clean. The pool area is a dream: tranquil, well-kept, and surrounded by lush greenery. I spent hours lounging with a cocktail in hand, soaking in the calm energy. Breakfast was made to order every morning and featured fresh, local ingredients – don’t miss the chilaquiles! If you’re looking for a place with soul, style, and standout service, this is it. I’ve traveled a lot, and this place ranks among my top stays ever. Already dreaming about my return trip!

Séjour de 5 nuits en juillet 2025

10/10 Excellent

FEDERICO DE JESUS

7 juil. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Todo excelente, el único tema es el sargazo, si impide meterte al mar, pero la atención de todo el staff es buenisima y el lugar también nos encantó. Definitivamente volveríamos!

Séjour de 2 nuits en juin 2025

10/10 Excellent

steven

4 juil. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Tulum

Lovely hotel and restaurant

Séjour de 2 nuits en juillet 2025

10/10 Excellent

Kimberly

30 juin 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Loved everything about my stay! Every was very sweet and kind! Very helpful staff! They made my stay very special. I will def be coming back!

Séjour de 4 nuits en juin 2025

10/10 Excellent

Man

27 juin 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

It’s a small boutique hotel, people are really friendly, great location

Séjour de 2 nuits en juin 2025

10/10 Excellent

Noemi

27 juin 2025

Les points forts : Propreté

Not only is the property breath taking… but what really made my experience was the staff. The loveliest, kindest, most humble humans I’ve met in all my travels. I will be back to Umi. Thank you Umi!!

Séjour de 4 nuits en juin 2025

10/10 Excellent

Jupin

17 juin 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Our stay at this boutique hotel in Tulum was truly exceptional. The service, accommodations, and overall atmosphere far exceeded our expectations. Everything was immaculately clean — we even noticed staff scrubbing outdoor pillowcases, which speaks volumes about their dedication to hygiene. Housekeeping was consistently outstanding. The room was stylish, comfortable, and thoughtfully designed. Breakfast each morning was phenomenal — some of the best food we had during our entire trip. The staff made all the difference. Carlos was incredibly helpful, kind, and attentive — he went above and beyond in every interaction. Eliso was also wonderful — professional, welcoming, and clearly committed to ensuring guests have a great experience. We couldn’t have asked for a better place to stay. Highly recommend for anyone visiting Tulum.

Séjour de 5 nuits en juin 2025

10/10 Excellent

Donnisha

9 juin 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

I LOVED the property and the room. Perfect for solo travelers (like myself) and romantic getaways. The location was in the middle of what I like to call Hotel Row. It is like the Vegas strip but between the ocean and jungle. It is walking distance to restaurants and shops. The staff (Arantxa, Diego, Carlos, Ricardo, and Eliseo) were well organized and prepared. They provided menus ahead of my arrival. Breakfast was delicious and the food is good. The staff assisted in arranging my transportation to and from the hotel as well as my excursions: 1) Tulum Mayans and 2) Cenotes, which was the highlight of my trip. During my stay the hotel hosted a party featuring a Tulum favorite DJ and the last night of my stay they hosted a movie night (The Pursuit of Happyness). I will definitely return again whether alone, with a bae, or with family/friends.

Séjour de 5 nuits en avril 2025

10/10 Excellent

Carolyn

Voyage en couple

26 mai 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great service and lovely hotel. Everything is very clean and new. The breakfast and drinks were especially delicious. Would come back any day!

Séjour de 4 nuits en mai 2025