Quintana Roo: Luxusurlaub

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.

Le faltó mucho personal, y los restaurantes siempre no tenían reservaciones disponibles

The hotel as well as (especially) the staff were extraordinary. The different dining options in the different restaurants, the immensity of the place, the environment, the beach, the helpfulness of the staff, were all fantastic. One thing I would improve: the various evening programs in the adult only part only lasted until 11pm. Being in the part of the hotel where only adults were allowed, the evenings could be extended a little later with maybe different theme evening.

Die Zimmer waren sehr hellhörig! Ausstattung in die Jahre gekommen. Während unseres Aufenthalts wurde das Hauptrestaurant ohne Vorankündigung geschlossen. Es gibt zwar weitere Restaurants die aber für Kinder eher ungeeignet sind. SPA Preise sind unverhältnismäßig. Das Resort Guthaben kann nur in Verbindung mit weiteren Zahlungen verwendet werden.....alles in allen zwar ein schöner Aufenthalt aber mit einigen negativen Eindrücken.

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.

The hotel as well as (especially) the staff were extraordinary. The different dining options in the different restaurants, the immensity of the place, the environment, the beach, the helpfulness of the staff, were all fantastic. One thing I would improve: the various evening programs in the adult only part only lasted until 11pm. Being in the part of the hotel where only adults were allowed, the evenings could be extended a little later with maybe different theme evening.

Alles war sehr gut im Fairmont Mayakoba. Die Lage in den Mangroven einzigartig. Unser Casita Zimmer war sehr geräumig und renoviert. Bequeme große Betten. Ein schönes und großes Badezimmer. Die Restaurants sind Klasse, insbesondere das Tauro, La Laguna und El Fuego. Die Pools sind sehr groß und der neue Infinity Pool am Strand einfach super. Auch der Strand ist breit und schön. Die Liegen sind sehr bequem und unter den großen Palmenschirmen finden 4 Liegen Platz. Zu jeder Zeit findet man Liegen. Auch der Service an den Pools, Strand und den Restaurants ist sehr gut. Super Hotel sehr zu empfehlen.