Refuge élégant avec jacuzzi sur le toit, piscine et salle de sport

Summary:

- Escape to your private oasis with a jacuzzi and stunning terrace views

- Relax in the spacious, two-story layout, offering ultimate comfort and style

- Enjoy modern amenities, including Smart TVs, a fully equipped kitchen, and washer/dryer

- Experience on-site perks like a pool, gym, 24/7 security, and free parking

- Book now to secure your dream getaway and make lasting memories



The Space:

Experience unparalleled luxury in this 2-level apartment featuring a fully equipped kitchen, Smart TVs in both bedrooms and the living room, and a private terrace with a jacuzzi. Enjoy 24/7 security, free parking for one car, a swimming pool, and a gym. This additional description highlights the premium amenities and ensures your stay is both comfortable and secure. Book your stay now and indulge in the ultimate vacation experience!



Guest Access:

Guests will have full access to the entire apartment, as well as access to common areas within permitted hours (until 10 PM). Enjoy all the amenities and make the most of your stay!



The Neighborhood:

Located in the vibrant heart of Playa del Carmen, Serenada is surrounded by cafés, restaurants, and boutique shops. Just steps from the famous Fifth Avenue and the beach, the area blends local charm with the modern energy of the Mexican Caribbean.



Getting Around:

Everything’s within walking distance — beach, nightlife, and great dining. You can also get around easily by bike, taxi, or scooter. The neighborhood is safe, lively, and perfectly located to explore Playa and the rest of the Riviera Maya.



Other Things to Note:

IMPORTANT - THE POOL IS TEMPORARILY CLOSED

The building's swimming pool is out of service until September 20, 2026, and will be operational again on September 21, 2026. The two rooftop jacuzzis are working normally. Please note that no refunds will be issued for this.



To improve your arrival experience, we offer a free welcome kit that includes toilet paper, trash bags for the bins, soap, and shampoo. These items will not be replenished and guests are encouraged to purchase them locally if needed.



We provide salt, oil and pepper on request, which must be placed before 4:40 PM.



For your convenience, sheets and towels can be changed for an additional fee (same applies for full maid service). Daily cleaning is not included in the rental price. Just let us know 24 hours in advance to schedule our cleaning services.



We want to provide all our guests with quality bedding and towels, so take good care of them and do not use them to clean the floor or remove makeup to avoid additional charges.



Travel crib available: prior request required



We offer travel cots for $5 USD per night (minimum charge 3 nights), including mattress, linens and blanket. Availability is limited and must be requested before your arrival. Please be sure to receive our confirmation after the request is made. Contact us in advance to ensure a crib for your little one.



Our apartments are equipped with energy-saving systems that use PIR (passive infrared) sensors to automatically turn off the AC when no guests are in the room. In some units, there may also be a limit on how low the temperature can be set.



The apartment's jacuzzi offers ideal hot water for relaxing, with a maximum temperature of approximately 30°C.



Located in the vibrant heart of Playa del Carmen, Serenada is surrounded by cafés, restaurants, and boutique shops. Just steps from the famous Fifth Avenue and the beach, the area blends local charm with the modern energy of the Mexican Caribbean.



Laundry detergent is not included. You can buy it from us through the guest portal once your reservation is confirmed (USD 5 per pack of 3 pods), or bring your own. During your stay, orders placed after 4:40 PM are delivered the following day.



Interaction with Guests:

We’re available 24/7 for emergencies. Our guest support team is online and happy to help via message daily from 9:00 AM to midnight. After midnight, please reach out only in case of urgent matters or emergencies — we’ll be here if you need us!