I've given myself a couple of weeks to write this review because I want to be fair. so, let's start with the pros:The house itself is lovely and spacious, the bedrooms were clean and well appointed, the kitchen in the main house was adequate. Everything that we were told would be there, was. Carlos (local handyman) was great, as was Aida (housekeeper), both were very sweet and kind
The cons:* Incomplete check in information. There were several areas of the house, 3 had separate means of entrance. Check in was at 4, I didn't get the info for the 3rd section until after I submitted a message thru Vrbo, all other numbers were unanswered, recieved response after about 8* the main bathroom, door lock was broken, trapping someone in there until we got him out
I honestly wouldn't even have written about those, except for the following* the listing has certain things listed as being included, some basic stuff. We reserved for 15 ppl. There are 6 bathrooms total. Toilet paper was listed as included. I contacted the caretaker when we were running low. After reminding the caretaker that this was included, I received a message from Megan that "an unlimited supply" was not included. 6 bathrooms, 2 rolls (12 total) for 15 ppl for 7 days. The math wasn't mathing friends, and I didn't appreciate the snark.* there is a pool, but if anyone in your group has mobility issues, it's not accessible. Finally, we found roaches and signs of bedbugs in the studios, but hadn't seen it till last da