Hat Hotel Riu Palace Costa Mujeres - All Inclusive einen Pool?

Ja, diese Unterkunft verfügt über 5 Außenpools.

Ist Hotel Riu Palace Costa Mujeres - All Inclusive haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Hotel Riu Palace Costa Mujeres - All Inclusive?

In dieser Unterkunft kostenlos verfügbar: Parken ohne Service.

Wann ist der Check-in bei Hotel Riu Palace Costa Mujeres - All Inclusive?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–23:30 Uhr.

Bietet Hotel Riu Palace Costa Mujeres - All Inclusive einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Alle Speisen und Getränke sind inbegriffen. Zu den Aktivitäten gehören unter anderem: Schnorcheln, Kajakfahren und Aerobic-Kurse.

Wo befindet sich Hotel Riu Palace Costa Mujeres - All Inclusive?

Diese Unterkunft liegt am Strand liegt und ist dank der herrlichen Lage (Costa Mujeres) nur 10 km entfernt von: Playa Mujeres Golf Club, Playa Mujeres und Punta Sam Strand. Ebenfalls in einem Umkreis von 15 km: Ultramar Fähre Puerto Juárez und El Niño Strand.

Hotel Riu Palace Costa Mujeres - All Inclusive Bewertungen, Angebote & Fotos 2025

6/10 – Okay

Luis, Ciudad De Mexico

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist

18. Nov. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Web check-in through the app didn’t work. Even though I email them in advance letting them know that. Never got an answer

Aufenthalt von 5 Nächten im November 2025

8/10 – Gut

Nicole Celine

16. Nov. 2025

We experienced several issues during our stay that significantly impacted our comfort and overall impression of the property. For three consecutive days, we had no air conditioning or hot water, which made it extremely difficult to rest, especially with the constant loud banging and noise throughout the hotel during both daytime and nighttime hours. While the food was satisfactory and the dining staff provided excellent service, we were disappointed by the lack of dress-code enforcement. It was uncomfortable to see some guests allowed into the dining areas wearing inappropriate attire, such as spandex or clothing that was not suitable for a resort setting. Additionally, our interactions with the front desk staff were not pleasant. They were neither friendly nor accommodating, and did not appear willing to address the concerns we raised during our stay. Overall, we were not impressed with this hotel. Having stayed at other Riu Palace locations, we expected a higher standard of service and hospitality. Unfortunately, this property did not meet those expectations, and we would not choose to return.

Aufenthalt von 6 Nächten im November 2025

6/10 – Okay

Yaudel

16. Nov. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

The room was great, housekeepers did a great job. Food was decent, at some stations food was cold and not fresh. Drinks with too much water. The lady from Customer service totally rude and unprofessional.

Aufenthalt von 4 Nächten im November 2025

8/10 – Gut

Lyubov

Mit einer Gruppe gereist

15. Nov. 2025

Gut: Sauberkeit und Personal & Service

We stayed at this hotel with a group of friends for 10 days. This is not the first time we are staying at Riu Palace hotel, we love it and every time return to it in different places. The hotel is nice, big and clean, staff is very friendly and helpful, the beach is beautiful, not rocky at all and very safe. We usually don’t use the pools, all of us prefer the beach and the ocean. Food is good, however at other Riu hotels we had better food. Also three of us got really sick from it, we all thought it was the seafood…. The only thing I didn’t like is that during the 10 days stay they didn’t change my bedsheets at all, other than that the room was very clean and well maintained. Will I come back to Riu, probably yes although I would like to try something different.

Aufenthalt von 10 Nächten im November 2025

8/10 – Gut

Filiberto

Mit der Familie und kleinen Kindern gereist

15. Nov. 2025

Gut: Ausstattung und Zustand der Unterkunft

Verbesserungswürdig: Sauberkeit

Aufenthalt von 6 Nächten im November 2025

6/10 – Okay

Tatyana

Mit der Familie gereist

15. Nov. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Very nice and beautiful beach. We experienced several issues during our stay that significantly impacted our comfort and overall impression of the property. For three consecutive days, we had no air conditioning or hot water, which made it extremely difficult to rest, especially with the constant loud banging and noise throughout the hotel during both daytime and night time hours. While the food was satisfactory and the dining staff provided excellent service, we were disappointed by the lack of dress-code enforcement. It was uncomfortable to see some guests allowed into the dining areas wearing inappropriate attire, such as spandex or clothing that was not suitable for a resort setting. Additionally, our interactions with the front desk staff were not pleasant. They were neither friendly nor accommodating, and did not appear willing to address the concerns we raised during our stay. Overall, we were not impressed with this hotel. Having stayed at other Riu Palace locations, we expected a higher standard of service and hospitality. Unfortunately, this property did not meet those expectations, and we would not choose to return.

Aufenthalt von 10 Nächten im November 2025

10/10 – Hervorragend

Tatyana

Mit der Familie gereist

15. Nov. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Nice resort to stay. Clean room, friendly staff. We had a great time.

Aufenthalt von 10 Nächten im November 2025

10/10 – Hervorragend

Bentura Faye

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

14. Nov. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Yes very staff very entertaining. Wait staff very friendly food was great

Aufenthalt von 6 Nächten im November 2025

10/10 – Hervorragend

Svetlana, camas

Mit der Familie gereist

13. Nov. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Great experience at RIU

8/10 – Gut

Andrey

Mit der Familie gereist

12. Nov. 2025

Gut: Sauberkeit und Zustand der Unterkunft

Great service and food. Great housekeeping!

Aufenthalt von 7 Nächten im November 2025

6/10 – Okay

Nazlin

11. Nov. 2025

Room was average for a Palace Resort had no airconditioning, no cold fridge, no hot water for approx 5 nites. Elevators were not functioning at full capacity. The first two nights no air, no cold fridge,no hot water - air came back third day but again no air for 3 additional nights. Very disappointing! They should have backup generators for a property that size! We should be reimbursed for the inconvenience we endured! The buffet area was more like a cafeteria! The speciality restaurants had long waiting times and the food at the speciality restaurants was not good and cold. Steak house was okay Buffet food was not bad but extremely busy Looking forward to talking to customer service at Expedia. Please contact me at +16472978919 .

Aufenthalt von 10 Nächten im Oktober 2025

10/10 – Hervorragend

Breawna Marceil

Mit einer Gruppe gereist

8. Nov. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Great stay !

Aufenthalt von 3 Nächten im Oktober 2025

8/10 – Gut

Igor

Mit der Familie gereist

8. Nov. 2025

Gut: Sauberkeit, Personal & Service und Ausstattung

No power two days, working generator. Not working air conditioner, ho hot water all two days.

Aufenthalt von 9 Nächten im Oktober 2025

10/10 – Hervorragend

Jazmine Marisol

Mit der Familie gereist

7. Nov. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Staff were amazing, food is good

Aufenthalt von 4 Nächten im Oktober 2025

6/10 – Okay

Monica Lynne

Mit der Familie gereist

7. Nov. 2025

Gut: Sauberkeit und Zustand der Unterkunft

The hotel is beautiful and kept well cleaned. The rooms are a bit weird in design as tub is next to bed. If traveling with friends there is no privacy for bath or shower. The food for this resort at restaurants and buffet was good. No issues there. Entertainment not the best. They round you up to play volleyball and worker leaves after getting it started. Pool games last about 30 minutes. The Riu parties at night were better. If traveling with teens 13 to 17 they may get bored. They are not allowed in the swimup bars (18 only) also if your teens use the gym, not here must be 18. This location of hotel is about 2 to 3 hours away from most of the excursions to do. You will spend many hours in van traveling. Overall nice place to stay and eat for honeymooners, older couples who don't want to leave resort. Anyone else, this would not be great choice if you want endless entertainment or adventure, excursions.

Tub next to bed and behind tub is sink and shower wide open. Shower is frosted but not private

Aufenthalt von 5 Nächten im November 2025

6/10 – Okay

Jessica, Schererville

Mit der Familie und kleinen Kindern gereist

7. Nov. 2025

Gut: Sauberkeit und Zustand der Unterkunft

Beautiful resort, amazing beach, great staff.. beds weren’t comfortable, drinks were inconsistent. Buffet was the same thing every day for breakfast and dinner. Nothing bad really just not spectacular

Aufenthalt von 7 Nächten im Oktober 2025

10/10 – Hervorragend

Craig

Mit der Familie gereist

5. Nov. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

The staff worked really hard at keeping the grounds in immaculate condition. The rooms were nice and well stocked with drinks. Perfect amount of amenities as well. One of the strong points is the beach. When we visited from 10/30-11/4 absolutely no sargasm. Beach was sandy and in pristine condition. Food at each of the restaurants was good, we especially liked some of the food at the Japanese and Mexican restaurant.

Aufenthalt von 5 Nächten im Oktober 2025

4/10 – Schlecht

MINJEONG, ciudad de mexico

Mit der Familie gereist

3. Nov. 2025

Aufenthalt von 2 Nächten im August 2025

10/10 – Hervorragend

Evan, Indianapolis

Mit der Familie gereist

1. Nov. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

RIU Palace Costa Mujeres is the ideal place for leisure whether you have a family or as a couple. There’s five pools two waterslides one for adults one for kids. It’s an ideal place. We keep coming back. We really love.RIU Palace Costa Mujeres. The staff there go out of their way to be sure your holiday or vacation is simply the best. I would recommend this for anybody that is looking for a great leisurely time.

Aufenthalt von 14 Nächten im September 2025

8/10 – Gut

Chu Hee

Mit der Familie gereist

31. Okt. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

The hotel is beautiful and has a lovely beach with no seaweed (sargassum). Everything is very clean, and the water park is fantastic for both kids and adults. I’m giving it 4 stars mainly because of the food. The buffet lacks flavor in most dishes, especially in the pizza and pasta area. We went to the Mexican restaurant, but everything was dry — we had to leave in the middle of dinner and go back to the buffet. At the steakhouse, we ordered the ribeye medium, but it came out way too dry. The natural juices were also very watery. On the positive side, the pool entertainment team, especially Nacho, was great! We had a lot of fun during his Aqua Gym session. I would stay here again, but I’d think twice because of the food — from 1 to 10, I’d give it a 6.

Aufenthalt von 5 Nächten im Oktober 2025

4/10 – Schlecht

Charan

Mit der Familie gereist

29. Okt. 2025

Gut: Sauberkeit

Verbesserungswürdig: Personal & Service

We had a terrible experience with the Japanese restaurant. The guy gave us a buzzer and said there was 45 minutes of wait. We waited 40 minutes and returned to check whether our turn was close. The guy said he already buzzed it a long time ago. The buzzer never buzzed. He then shrugged his shoulders and said there is nothing more he could do other than giving us another buzzer and wait another 45 minutes. His attitude was negative, arrogant and unhelpful. Very poor customer service for a 5 star Riu Palace. We have been to Riu hotels 6 times. After this experience we will never spend our hard earned money there.

Aufenthalt von 9 Nächten im Oktober 2025

10/10 – Hervorragend

James Daniel

Mit dem Partner gereist

27. Okt. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Rooms were cleaned daily, frig restocked and clean towels provided. Staff were fantastic and the beach was outstanding.

Aufenthalt von 7 Nächten im Oktober 2025

10/10 – Hervorragend

Liubov, Austin

Mit dem Partner gereist

25. Okt. 2025

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

We stayed for a week with my husband for our post marathon quiet, relaxing vacation. We loved how big is the beach, and how long you can walk along the beach to both sides. Water is clean and no seaweed. There are palm trees on the beach that provide shade. We had a nice room with partial ocean view and we loved that it was very quiet so we could relax and enjoy our vacation. Room was cleaned daily and we loved the service. Hotel design was simple, but we loved all the staff of the hotel. Everyone was so nice and attentive to us. Restaurant food was good, a little bit less variety of food than in other RIU resorts we stayed. Gym was open since 5 am. If you are runner, your running option would be most likely a treadmill, since beach sand is a bit too soft or run on and there’s not much territory to run around hotel. And at security points they have a few streets dogs, as well as on the beach we saw about 5 dogs walking together which is a bit scary. When we brought up the street dog’s situation at the checkout they said it’s not their dogs and they can’t control it. Which may influence my future decision to come back to that hotel or not. Lots of mosquitoes everywhere and it doesn’t look like they do anything about it like in other RIU. Overall it was a good hotel and we enjoyed our stay.

Aufenthalt von 7 Nächten im Oktober 2025

10/10 – Hervorragend

Jasmeet

24. Okt. 2025

Aufenthalt von 4 Nächten im September 2025

8/10 – Gut

Guadalupe

Mit dem Partner gereist, Mit der Familie gereist

23. Okt. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Me gustó la playa la playa no me gustó que no fumigan y hay muchos mosquitos, me dio alergia con los piquetes, por lo demás todo estuvo muy bien, su personal es muy atento y muy eficiente. Los restaurantes especiales tienen una comida exquisita y muy buena atención, el último día nos atendió Alex en el restaurant, Roma, muy buen servicio también la atención de América en el lobby principal fue excelente, es una chica muy capacitada en el trabajo que está haciendo

Aufenthalt von 7 Nächten im Oktober 2025

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