Hotel Kigali

« Yes »

« La chambre était propre et bien rangée, le personnel était courtois à l'acceuil et au cafétariat. Malheuresement, le pickup à l'aéroport n'a pas été organisé malgré ma demande. »

« The hotel met expectations, and the staff provided satisfactory service with a welcoming demeanor. However, the dining experience at the restaurant was underwhelming, contrasting with its previously acclaimed reputation as a premier culinary destination in Kigali. The quality and flavor profiles have noticeably declined, prompting the need to seek alternative dining options. »

« La propreté de lieu »

« Here are a few issues I had at the apartment 1. Noticed the door at the living room is always opened and a staff member can just barge in. It was like the living room is an extension of their office. I didn't appreciate it and tried enforcing privacy at some time and was told to just focus on my room. 2. I constantly had to remind the manager about internet disruption, electricity getting exhausted. If you are a business person, I would not recommend this apartment. 3. Janvier is a nice guy....

« Merci à l'équipe de l'hôtel 5/5 ! Accueil sympa, petit déj et transfert gratuit pour l'aéroport, emplacement proche de la gare de La Remera, beaucoup de commerces. »

« Would definitely not recommend staying there. The staff is lost although polite and nice, but have no idea what customer service is about and entails. It took four emails and a phone call to arrange something as simple as an airport pick-up so the stay certainly did not start on a high note. No hot water in the room the last night/last morning of the stay. No room upgrade that was supposedly part of the "Hotels.com Gold Member Perks", though room availability was evident on their website. For my...

« Hôtel très confortable, bien situé, service impeccable….. un petit manque malgré tout, le petit déjeuner qui n’est pas à la hauteur. Le personnel est incroyable, merci à eux. »

« The rooms are pleasant and spacious, the views superb, and you could not possibly find a more attentive and friendly staff. »

« Had a splendid time over there. Staff were helpful and courteous. Serene environment. »

« I would love to stay here even next time if I ever come back, the place was clean and the staff were very friendly. »