Hôtels à Stolberg, Stolberg

"Dear Client Service team I hope this message finds you well. I am writing to formally express dissatisfaction with my recent stay at BestPrice hotel Eschweiler from 8 to 9 August. Upon making my reservation, I specifically booked a family room to accommodate my needs. However, upon my arrival, I was assigned a single room instead. This was not only unexpected but highly inconvenient, as it did not meet the needs of my family during our stay. I had assumed that my reservation details were clear, and I would receive the appropriate room type. Additionally, I faced difficulties regarding parking. The lack of a proper parking space added to my frustration and made my experience even less enjoyable. It was disappointing that such basic expectations were not met during my stay. I kindly request an explanation regarding these issues and a resolution to my concerns. I believe that a gesture of goodwill, such as a refund or compensation, would demonstrate your commitment to customer satisfaction. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely Anna"

"Hôtel très bien situé Très propre Et personnel très agréable "

"Automatic check in. The room is well equiped and the bed is comfortable."

"Tres grande chambre salle de bain spacieuse. Tres propre. Parfait Je recommande. "

"super"

"Bon hôtel pour dormir, literie très bien, SDB très bien. Petit déjeuner buffet industriel et cher. Privilégier le café dans la chambre."

"Bon accueil. Tres bien situé. Petit déjeuner plutôt bon. Chambre de taille correcte. "

"Hotel en travaux. Les ouvriers travaillaient a la réception jusqu'à une heure avancée de la nuit . Personnel peu sympathique a la limite de l'impolitesse. Bref horrible "

"Un cadre magnifique et un accueil au top. Excellent restaurant "