Hat AVA Resort Cancun - All Inclusive einen Pool?

Ja, diese Unterkunft verfügt über 6 Außenpools und ein Kinderbecken.

Ist AVA Resort Cancun - All Inclusive haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei AVA Resort Cancun - All Inclusive?

In dieser Unterkunft kostenlos verfügbar: Parkservice.

Wann ist der Check-in bei AVA Resort Cancun - All Inclusive?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–jederzeit.

Bietet AVA Resort Cancun - All Inclusive einen All-inclusive-Service an?

Dieses Resort bietet einige All-inclusive-Tarife an.

Wo befindet sich AVA Resort Cancun - All Inclusive?

Dieses Resort am Strand von Cancún liegt in der Nähe eines Golfplatzes und 3 km von Riviera Cancun Golf Resort entfernt. Playa Delfines und Moon Palace Golf Club befinden sich im Umkreis von 15 km. Ebenfalls in einem Umkreis von 20 km: Einkaufszentrum La Isla und Cancún Centro de Convenciones.

AVA Resort Cancun - All Inclusive Bewertungen, Angebote & Fotos 2026

10/10 – Hervorragend

John

Mit der Familie gereist

12. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Adult pool was fanyastic. Isaac was the best. found us seats and bali beds everyday. Elias and Juan were fantastci waiters

Aufenthalt von 7 Nächten im Dezember 2025

10/10 – Hervorragend

Elias

Mit der Familie gereist

12. Jan. 2026

Staff was great. Management was awesome.

Aufenthalt von 5 Nächten im Januar 2026

2/10 – Ungenügend

Luis

Geschäftlich gereist, Mit der Familie gereist

11. Jan. 2026

Gut: Ausstattung und Zustand der Unterkunft

Verbesserungswürdig: Sauberkeit

A quien corresponda: Por medio de la presente me dirijo a ustedes para manifestar una queja formal, enérgica y de carácter urgente por un hecho sumamente grave ocurrido durante nuestra estancia en su hotel. El día10 mientras una menor de 11 años se encontraba utilizando el jacuzzi de sus instalaciones, apareció un alacrán vivo dentro del área, situación que puso en riesgo inmediato su integridad física y su salud. Afortunadamente no ocurrió una picadura, pero el incidente es totalmente inaceptable y evidencia una grave negligencia en las medidas de higiene, fumigación y control de plagas que todo hotel está obligado a cumplir. Este tipo de situaciones no solo generan alarma y angustia, especialmente tratándose de una menor de edad, sino que además representan un incumplimiento a las normas básicas de seguridad y salubridad, afectando seriamente la confianza de los huéspedes. Resulta inadmisible que un área que debería ser segura y de uso recreativo, como lo es un jacuzzi, presente este tipo de riesgos por una deficiente fumigación o mantenimiento. Como clientes, esperábamos condiciones adecuadas y protocolos estrictos, los cuales claramente no se cumplieron. Solicito de manera formal: • Una explicación por escrito de lo ocurrido. • Información sobre los protocolos de fumigación y mantenimiento que manejan. • Las acciones correctivas inmediatas que implementarán para evitar que este hecho vuelva a repetirse. • La compensación correspondiente por el riesgo y el mal

Aufenthalt von 3 Nächten im Januar 2026

10/10 – Hervorragend

Marc

Mit dem Partner gereist

11. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Easy check in, great staff, had an issue with a clogged shower. Fixed immediately. Multiple calls to ensure we were all good afterwards

Aufenthalt von 4 Nächten im Januar 2026

10/10 – Hervorragend

LISETH

Mit der Familie gereist

11. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

El hotel es espectacular, la habitación limpia y con una vista maravillosa

Aufenthalt von 2 Nächten im Januar 2026

8/10 – Gut

Araceli

Mit der Familie und kleinen Kindern gereist

10. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Room was slightly dirty like they cleaned it in a rush, hair on the floor and shower but otherwise it was fine. Stunning view of the ocean and pools downtairs. The staff was impressive, multilingual.. most of the check- in staff speaks to 6 languages, and very friendly and helpful. Food options are way better than Nickelodeon and Hard Rock but the buffet still needs more protein options. On the alcoholic drinks were terrible everywhere. We kept asking for different drinks to find something that hit but no luck. We tried margaritas, palomas, mai tais, long islands. I dont known if its their mix or the soda water they use on the other drinks but it was gross. I ended up with an espresson martini and sipped on one after dinner. Dont miss the obstacle course in the salt water pool, that was tons of fun for everyone in the family.

Aufenthalt von 3 Nächten im Januar 2026

10/10 – Hervorragend

Karina Marcela

Mit der Familie gereist

10. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Personal amable, los servicios increíbles al igual que la alberca

Aufenthalt von 2 Nächten im Dezember 2025

8/10 – Gut

Noemi

9. Jan. 2026

Hotel itself is nice. The room service can be better as the room was cleaned some days but not others. Buffett had the same food every day. There are many restaurants but you must have a reservation.

Aufenthalt von 5 Nächten im Januar 2026

10/10 – Hervorragend

Zaynura

Mit der Familie und kleinen Kindern gereist

9. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Excellent

Aufenthalt von 5 Nächten im Januar 2026

4/10 – Schlecht

LAURA

Geschäftlich gereist, Mit der Familie gereist

8. Jan. 2026

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Not worrh it

Aufenthalt von 4 Nächten im Januar 2026

4/10 – Schlecht

howoon

6. Jan. 2026

Gut: Sauberkeit

The transportation service was unacceptable. We were forced to wait at the airport for an extended period, even though I had pre-arranged and paid for the VIP transportation service. This service was triple the cost of an Uber Black, yet it failed to provide even the most basic level of punctuality and professionalism

Aufenthalt von 2 Nächten im Dezember 2025

2/10 – Ungenügend

howoon

6. Jan. 2026

Gut: Ausstattung und Zustand der Unterkunft

When I made my reservation, the resort assigned a personal concierge. However, due to consistently delayed responses, I requested a change but received no reply. To make matters worse, upon arrival, no one attended to my family. Given the rate of over $1,000 per night, I expected the 5-star service you advertise. While the physical facilities are acceptable, the quality of service has been subpar—even for the peak season. This experience barely reflects the standards of a 5-star resort, feeling more like a 3.5-star establishment.

Aufenthalt von 3 Nächten im Dezember 2025

6/10 – Okay

ANGELO, Kew Gardens

Mit der Familie und kleinen Kindern gereist

5. Jan. 2026

Very huge resort. It is for Families with a lot of kids. Not suggested for a relaxing vacation.

Aufenthalt von 1 Nacht im Januar 2026

6/10 – Okay

Mina

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

5. Jan. 2026

Verbesserungswürdig: Sauberkeit und Personal & Service

Overbooked. Very crowded! Did not allow anyone to walk up to any of the restaurants for dinner and made reservations mandatory but reservations were only allowed to be made online and it was difficult to find any availability with a complicated system to use for the reservations. The staff gave us the run around about making reservations as if they didn’t want anyone to eat dinner. They gave us reservations either at 10pm or 6pm. Way too many people were booked and not enough accommodations to serve that many people. Always ran out of towels and not enough chairs around the pool. Staff would take your order around the pool and end up giving it to someone else or not bringing it to us as all. Staff barely spoke English.

Aufenthalt von 6 Nächten im Dezember 2025

8/10 – Gut

Abike

Mit der Familie und kleinen Kindern gereist

5. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

There was definitely a learning curve to this stay. We were there for 5 nights and got the hang of everything by the 3rd night. This facility is very beautiful. It’s about 1 km/0.9 mile walk from one end to the other. But it goes by fast while you’re browsing. The arcade and bowling is pay to use, but it’s cheap. There’s taco station, ice cream station, and crêpe station along the way at all hours of the day, which was amazing for a quick snack. The bar doesn’t start serving alcohol till 11 AM which I thought was weird. But you can get mimosas at breakfast. Love Bailey’s in my coffee and had to ask. I’d advise getting a hold of your concierge as soon as you book your stay. Look up all the restaurants and make reservations for each restaurant before you get there. We went for Xmas and maybe that’s why everything was booked up. We were able to get dinner reservations on our last night by our concierge who tried his hardest to help. He also helped get our room stocked with water and snacks. Housekeeping is amazing and fast but they don’t restock the fridge and snacks. A different person does and he comes by midday. If you are not in the room, you don’t get anything. I’d suggest to the facility to give this person a key and if they knock and no answer, as long as no “do not disturb” sign, go in and restock the water, drinks and snacks. Also they only give beer, water and soda in the room. No hard liquor stocked up in the room like I was used to in other resorts.

Aufenthalt von 5 Nächten im Dezember 2025

4/10 – Schlecht

Movses

Mit der Familie und kleinen Kindern gereist

5. Jan. 2026

Gut: Ausstattung

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

Pools were freezing cold despite the warm weather so it was not pleasant at all to swim. Ocean was dirty. Service was TERRIBLE. We went during NYE and despite paying 3x the regular rates, they were operating with a skeleton crew and rooms would go days without cleaning - even if you explicitly called and requested it. I called ahead of time to have a van ready for me to take me to the airport and leaven though they texted me a confirmation, when I went to check out there was no van and there was nothing scheduled. I had booked three rooms and had requested if the rooms could be close by. I knew it wasn’t guaranteed but wanted to see what could be done. During check in the person said they have three rooms side by side and I was extremely happy. Then after all was said and done, he told me it’ll be $8,500 extra. I got pretty upset because had he told me up front they’ll be charging me for side by side rooms, I would have just refused. So then everything had to be reversed and check in took over an hour total. Overall a bad start and just got worse from there. Won’t be coming back - especially during a busy season.

Aufenthalt von 6 Nächten im Dezember 2025

10/10 – Hervorragend

Harshvardhan, FREMONT

Mit der Familie gereist

4. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Everything was almost perfect. Great service, great food, great room and a facility. The resort is brand new which really makes the difference. Would love to come back.

Aufenthalt von 5 Nächten im Dezember 2025

8/10 – Gut

Hudson

3. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

Service was ok room was nice food and drinks were incredible for a fitness girl need more treadmills would wait in the morning for 30 mins to get on one and buffet needs more light fare and berries etc! Salads etc and sugar free desert’s and gluten free items!

Aufenthalt von 6 Nächten im Dezember 2025

2/10 – Ungenügend

Sunita

Mit der Familie gereist

3. Jan. 2026

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung

Deliberate aggravation at every step from check in to spa to limited food options In 20 Years of visiting Cancun hands down THE WORST vacation

Aufenthalt von 7 Nächten im Dezember 2025

8/10 – Gut

Isabela

Mit einer Gruppe gereist, Mit der Familie gereist

2. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

The room was very clean and comfortable, and the amenities were great. The staff was friendly and helpful whenever we interacted with them. Because the hotel is very large and was extremely busy during our stay, there were a few moments where service was slower than expected — for example, snacks in the room weren’t always replenished daily, breakfast could have long lines, and pool service sometimes took quite a while. Overall, it was still a very good experience, just impacted a bit by how full the hotel was.

Aufenthalt von 7 Nächten im Dezember 2025

8/10 – Gut

Shayan

2. Jan. 2026

Very clean and beatiful resort. Beach has seaweed and seemed a little short staffed.

Aufenthalt von 5 Nächten im Dezember 2025

10/10 – Hervorragend

Sudharsana Reddy

Mit einer Gruppe gereist, Mit der Familie gereist

2. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

That stay was great with all included except transportation to airport and room service minor issues. We fully enjoyed with food options- a lot of varieties

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

Dipti

2. Jan. 2026

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

Check in was easy. The staff is friendly, but busy beyond their capacity. The hotel is not fully open. It’s only 50% open from what I noticed. The restaurants that require reservation, were all booked out. Apparently you can the restaurants via app, which we did not know. T The housekeeping took more half a day to provide napkins which was inconvenient (we called more than 3x and they would continue to say that it will be there in five mins) The food options are ok. I have had better food in other resorts. The salsas are amazing. The room was really nice and the view is amazing. I would not stay here again

Aufenthalt von 5 Nächten im November 2025

2/10 – Ungenügend

philippe

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

2. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

THIS HOTEL — if there is -5 stars, I will put it, not even 1. I am just putting this review to let other people be aware not to be in the same situation that we faced. My family and I came to enjoy, and we paid a lot of money, but unfortunately it was the worst trip ever. We usually travel often and we have seen many other hotels, but like this one, never. Let me tell you from the first day. Check-in was around 7 pm. We went to eat because we arrived late, and after around 9 pm we went to our room because the kids were so tired. We had a king bed and a sofa bed for the kids. When we opened the sofa bed, there was no cover, nothing, just a mattress. So we called housekeeping, no one answered. I went to see the lobby; they told me to go see the concierge. I went and he told me he would send someone. He opened a ticket on his computer. I believed him and went back to the room. After 30 minutes, I called back because the kids wanted to sleep and no one showed up. I called again, the concierge did not answer. Then I went back to see him. I saw 6 other people in line with the same issue. After another 30-minute waiting time, my turn arrived. I re-explained nicely and he said he would request a second time, “don’t worry.” Again, I believed him. Then I went back to my room and on my way I saw the housekeeping room open. I went and took a cover bed and ended up doing the sofa bed myself. The next day I complained; nothing happened. All they said was sorry. The next day we tried to

Aufenthalt von 6 Nächten im Dezember 2025

10/10 – Hervorragend

Mariusz

2. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Beautiful

Aufenthalt von 6 Nächten im Dezember 2025

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