L'hébergement AVA Resort All Oceanfront - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 6 piscines extérieures et une piscine pour enfants.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking avec voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement AVA Resort All Oceanfront - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : à tout moment.

L'hébergement AVA Resort All Oceanfront - All Inclusive offre-t-il des avantages tout compris ?

Ce complexe touristique propose différentes formules tout compris.

Où se situe l'hébergement ?

Dans la zone de Cancún, ce complexe touristique de front de mer à côté d'un terrain de golf se trouve à 3 km de Riviera Cancun Golf Resort et à moins de 15 km de Playa Delfines et Club de golf Moon Palace. Également à 20 km de distance : La Isla (centre commercial) et Cancún Center (centre de congrès).

AVA Resort All Oceanfront - All Inclusive Avis, Prix & Photos 2026

10/10 Excellent

Steven

Voyage en famille

27 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Bel hotel, Bonne nourriture Bon personnel

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Gail

Voyage en groupe

26 avr. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Compliqué d’avoir un taxi de l’extérieur. Taxi du resort beaucoup plus cher.

Séjour de 6 nuits en avril 2025

6/10 Satisfaisant

Yang

Voyage en famille

30 déc. 2025

Les points forts : Services et équipements

Room was good but cleaning service is not: always short of something, i.e. towel, tissues, soap, etc. Called them but never delivered above. So difficult to book the dinner table. We also don't like the resort/company's culture: i.e. pretend to give us gift for schedule mistake but actually want us to attend their sales seminar; asked customers' satisfaction but actually want us to book next vacation with them. I would rate most of the front desk staff a 3.5 star hotel level.

Séjour de 6 nuits en décembre 2025

10/10 Excellent

Luis, Torreon

Voyage en famille

30 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Las personas sobresalientes son Heber González ( Chef ), Antonio en acceso principal central, en atención médica en Alberca Rodolfo y Alejandro. Los músicos espectaculares, en bar de alberca José y su compañero. Todo el personal de meseros y meseras en restaurantes de buffet. Gracias por su hospitalidad

Séjour de 4 nuits en décembre 2025

10/10 Excellent

gaby

Voyage en famille

30 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Habitación espectacular S704; su personal de restaurantes, alberca y en especial a Heber González por la cena italiana. Gracias a todos

Séjour de 4 nuits en décembre 2025

6/10 Satisfaisant

Erin M

Voyage en famille

29 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

The resort is nice and staff are friendly and helpful. But frankly, they do not have enough staff to manage the resort. If you don’t book your dining options far in advance it’s likely you won’t get a booking due to a lack of staffing, along with poor poolside service and housekeeping. The staff do their best, but they can’t keep up. This resort also lacked outdoor entertainment in the evenings, which was a shame. No swim up bars, unless you’re a resort member - and you also feel like you’re standing in line for an extras for the kids - Like the kayaks and inflatable water park and paddle boards. The teen club is only appealing to boys aged 12-14, your teen girls would be bored and the kids club is only suitable for 8 and under. The resort is great and new but if you’re expecting top tier service you won’t get it.

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Miguel

Voyage en famille, Voyage d’affaires

29 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

AVA is a beautiful resort. Staff is amazing. The food is great with many different varities. We had an amazing time on our family getaway.

Séjour de 6 nuits en décembre 2025

8/10 Bien

Lisa

Voyage en famille

28 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The rooms were great, housekeeping seems to be hit or miss tho, had to call for towels etc a few times. The experience with service overall was top notch, by the pools, bars etc. there were a few restaurants that we had below average service. The AC throughout the resort is way too much, bring your sweaters. Also they push the timeshare ( legendary club) hard. Avoid the staff in blue button ups, they are ruthless. Other than that, great place we will be back!

Séjour de 9 nuits en décembre 2025

6/10 Satisfaisant

Dirk Lansing

28 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Dinner Reservation process and app don't work well. Kids club was a real let down. Not as much to do for kids as we expected. The pool and room were great and the staff was wonderful. Those were the highlights. The legendary club presentation was too long and they were not honest with us. The Spa was amazing. The golf was over priced and take your own balls they charged $120 for four sleeves of balls. We would go back, maybe. We would make sure dinner reservations are made in advance and avoid the kids club.

Séjour de 8 nuits en décembre 2025

6/10 Satisfaisant

Lory Jane, Las Vegas

27 déc. 2025

The place is okay. The staffs are friendly

Séjour de 3 nuits en décembre 2025

8/10 Bien

Christina, Ozone Park

Voyage en famille avec de jeunes enfants, Voyage en famille

26 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Big resort. 10-15 min car ride from airport. Many food options available. Big pool and many pool options. Great for kids. Different activities each day for kids. Rooms are average size. But all have ocean view with outdoor hot tub. Friendly staff.

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Sankarasubramanian, Frisco

25 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Excellent resort with amazing food/restaurant options. Family friendly environment with great options for kids including pools, fun activities. Beautiful view of Caribbean oceanfront. Very friendly staff, ighly recommend the stay here!

Séjour de 4 nuits en décembre 2025

4/10 Médiocre

Annabel

Voyage en famille

24 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

The property itself is beautiful but the customer service is terrible. My concierge scheduled a dinner on a night the restaurant was closed and front desk was no help getting us into another restaurant. They told us to go see who would take us. One restaurant out of the 17 they have said they would but we had to wait until 9:30pm. Initial reservations were at 7pm. I booked 6 months in advance. When they reached out to welcome us I was told I could book all services at check in. Come week of check in, no service was available. Resort credits went to the trash because I wasn’t able to use any of them. Restaurant’s were all booked Pool closes at 5pm. They don’t serve alcohol until 11am. I have been to several all inclusive resorts and this one does not know what that concept means. At check in they will have you sign up to their membership class for the timeshare. Total redflag because getting asked for this after a long flight is not it when All you want to do is check in and begin your vacation. I wouldn’t pay to go there again.

Séjour de 3 nuits en décembre 2025

8/10 Bien

cinthia

24 déc. 2025

The hotel is beautiful, the staff is great. Only complaint is the need to make reservations for all restaurants. All restaurants are completely booked for dinner and if you don’t have a reservation you have to get food from buffet. This was definitely

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Rupen

23 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Good staff and great svc

Séjour de 4 nuits en novembre 2025

10/10 Excellent

Susan

Voyage en couple

23 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

It was excellent

Séjour de 6 nuits en décembre 2025

6/10 Satisfaisant

Ashley

Voyage en famille

23 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Room was the best part about the resort. Outside was dead once the sun went down at 6pm. No shows outside, no restaurants, etc. Felt like a mall on the inside - tight for space, pay to have fun, and loud. Ate at Livo (least favorite), Black Iron (half and half, very smelly inside), Copal (my favorite for food), Kita (best for service, and drinks). The buffet was okay, have had better at Moon Palace. Ice cream was good, coffee shop was sometimes good. Would i go there again, probably not. I'd rather spend my money at Moon Palace.

Séjour de 6 nuits en décembre 2025

6/10 Satisfaisant

XIAO

Voyage en famille

23 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Room and services are good. Food is bad for all restaurants sorry have to say that.

Séjour de 7 nuits en décembre 2025

10/10 Excellent

Estefani Del

22 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

I just love everything about this resort had a amazing time

Séjour de 3 nuits en décembre 2025

8/10 Bien

Imen

Voyage en famille avec de jeunes enfants

21 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Room was great, clean, spacious and great view. Staff were friendly and welcoming but many were not as experienced as needed. Both in front desk (causing check out delays) and in restaurants. Overall it was a great experience especially for families with kids it is a great resort, but some room for improvement.

Séjour de 7 nuits en décembre 2025

10/10 Excellent

Sheena

19 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Great atmosphere, great staff delicious food

Séjour de 13 nuits en décembre 2025

10/10 Excellent

Marvin

Voyage en couple

18 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Overall Great service,personnel was excellent,Great food.

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Angela

Voyage en famille

16 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Room was very clean, staff were very nice. Our concierge Rodrigo was fantastic and very helpful. Loved their Mexican and steak restaurants. Enjoyed their taco stand and ice cream shop!

Séjour de 9 nuits en décembre 2025

10/10 Excellent

Randal

15 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

We had an amazing stay at Ava Resort with a group of 8, and overall it was a fantastic experience. The kids club was the biggest highlight — hands down the best we’ve ever experienced. Earlier this year we went on a Disney Cruise, and even our kids said they liked Ava’s kids club better. The staff there were exceptional and truly made it special for our family. The food across the resort was outstanding at most of the restaurants. While the buffet was a bit mediocre, there were plenty of food options overall, so we were never short on choices. The baked goods were some of the best we’ve had at an all-inclusive — absolutely delicious. I only wish they had a churro station instead of crepes or waffles. Service was hit or miss depending on where you were. Some wait staff genuinely made the trip memorable, while others left us wondering why we were even there. A special shout-out to Angel at the Bayside restaurant — he was exceptional and truly stood out. Unfortunately, we had very poor service at Black Iron, which was disappointing. The entertainment was amazing, and the water sports were a huge hit with our entire family. There was always something fun to do. One area that needs improvement is room service, which did not meet expectations and could definitely be better. Despite a few inconsistencies, Ava Resort delivered an incredible family vacation, especially for those traveling with kids. We would absolutely consider returning.

Séjour de 7 nuits en décembre 2025

4/10 Médiocre

seyfettin

Voyage en famille

14 déc. 2025

Les points faibles : Propreté et équipements

Room was not clean good. And food was awful. Many times , they serve left overs for the breakfast like meat.

Séjour de 6 nuits en décembre 2025

AVA Resort All Oceanfront - All Inclusive

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Oceanfront King Accesible

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Suite, 2 chambres (Penthouse)

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Double Room Deluxe with Sea View

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Double Suite Superior with Sea View

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Family Suite -5 guests- Superior with Sea View

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Family Room -8 Guests- Luxury With Sea View

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Family Suite -6 guests- Luxury with Sea View

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