Hat Crown Paradise Club Cancun All Inclusive einen Pool?

Ja, diese Unterkunft verfügt über 3 Außenpools und ein Kinderbecken.

Ist Crown Paradise Club Cancun All Inclusive haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Crown Paradise Club Cancun All Inclusive?

In dieser Unterkunft kostenlos verfügbar: Parken ohne Service.

Wann ist der Check-in bei Crown Paradise Club Cancun All Inclusive?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–jederzeit.

Bietet Crown Paradise Club Cancun All Inclusive einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Alle Speisen und Getränke sind inbegriffen. Zu den Aktivitäten gehören unter anderem: Minigolf, Fußball und Tennis.

Wo befindet sich Crown Paradise Club Cancun All Inclusive?

Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 10 Minuten entfernt von: Iberostar Cancun Golfplatz und Playa Delfines. Ebenfalls höchstens 10 Minuten entfernt: Nichupté-Lagune und Ruinenstätte El Rey.

Crown Paradise Club Cancun All Inclusive Bewertungen, Angebote & Fotos 2026

8/10 – Gut

Zvonimir

Mit einer Gruppe gereist

10. Jan. 2024

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Der Ausblick war sehr schön, Hotel ist bei der Zone Hotelera. Das Essen war auch gut. Bett war nicht so komfortabel die Räumlichkeiten im Zimmmer waren leicht veraltet (z.B. Balkontüre aufmachen)

Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Pedro, las vegas

Mit der Familie gereist

7. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Mal servicio gastronómicos. Buffet desabastecido, y el pollo mal hecho mal cocinado y es lo unico

Aufenthalt von 7 Nächten im Dezember 2025

4/10 – Schlecht

monica

Mit der Familie gereist

7. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

On average people were waiting 3 hours to check in. Two family members got sick from the food. Getting a seat on the beach was impossible. I would go down around 6 AM and all the chairs would be taken up already, with towels, reserving them. Every single time you would go to get a fresh towel. The guy would always say 10-15 more minutes and they would never be more towels. The thing to make dinner reservations would open up at 8 AM and be all filled up by 8:03 AM. I give everybody who works there a 10 out of 10 except for the pool guy with the towels I give him a zero out of 10 because he was also very rude. Also only two working elevators long ways to go up and down.

Aufenthalt von 6 Nächten im Dezember 2025

4/10 – Schlecht

Candace Denise

Mit der Familie gereist

7. Jan. 2026

Verbesserungswürdig: Personal & Service und Ausstattung

First, lets start with check in. We arrived day 1 at the time of check-in. It took us over a hour due to there being only one staff member at the desk. When a second person finally came they checked one person in and left yet again leaving one person checking in people. They never went over the amenities. Restaurant reservations open at 0800 in the morning and when I say of your not on the website at 0800 they all get booked up (no one told us this). Getting a beach towel was impossible they were always out, wake up early to get a spot at the pool people reserve them with towels, and good luck getting ketchup. Only thing was good was the steak at the fish restaurant. I do not recommend this resort find somewhere else to go!

Aufenthalt von 3 Nächten im Januar 2026

2/10 – Ungenügend

Linh

Mit der Familie und kleinen Kindern gereist

6. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Check-in took over 3 hours. Our toilet was blocked for 3 days, the AC didn’t work the first day/night, and the front desk never answered no matter what time we called. Very frustrating experience and poor service overall.

Aufenthalt von 3 Nächten im Januar 2026

2/10 – Ungenügend

Jessica Aparecida

Mit der Familie und kleinen Kindern gereist

6. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

We’ve had the worst experience of our lives. First night, we’ve experienced a couple hitting a woman holding a child in the main restaurant. It was terrible and violent. The staff act quick, but still, I had to cover my child’s eyes so he wouldn’t see violence in OUR FIRST HOURS OF VACATION!! Second, the food!!! We noticed that wasn’t that good, not very clean, the staff would mix everything with no gloves and touching other things; we struggled first, but we had to eat, and our entire family was sick of their stomach. We didn’t spend much time there, but was enough time for everyone feel sick and unfortunately have a bad time. We came home sick in the plane, cramping and having diarrhea, it was a sad and horrible experience to start the year. The people working there are very nice and friendly, but we’re sure we ain’t never coming back to this place! I am sure there might be some kind of health surveillance for places that provide food in this quantity that I might be looking to talk about this resort. We’re completely traumatized!! Last: WHY DO YOU GUYS MAKE SUCH BAD FRENCH FRIES?? Why? It’s mainly one thing in the world it such taste good! It tastes terrible!

Aufenthalt von 3 Nächten im Januar 2026

10/10 – Hervorragend

Cristen

Mit dem Partner gereist

5. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I would definitely stay again.

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

John

5. Jan. 2026

Gut: Sauberkeit

Mexican Transportation Services were spot on both upon arrival & departure. We arrived @ the resort & first impressions were great. The staff were extremely friendly & helpful. The room was spectacular & we were right on the beach, 4th floor suite, spectacular! HUGE private patio area w/ a jacuzzi tub even before we entered the actual room. We were very, very happy about the room, cleanliness & the daily attention from housekeeping. Now, it took 2.5 days for us to get a TV remote that actually worked. That was irritating. Had to make multiple requests daily for our mini refrigerator to be stocked w/ beer & water. That was to be done daily w/o hesitation yet we had to inquire daily sometimes multiple inquiries before anything was done to satisfy. The toilet when flushed made a horrific, loud screech. That was never addressed or fixed however, it did flush. Would wake others up if asleep. The two main complaints were the QR code system to make dinner reservations was not working & was told that we needed to go scan the codes outside of each restaurant to make accommodations. I did that but even then, you may or may not get a reservation. The biggest complaint was that I had to go literally sleep on the beach in order to reserve spots for my wife & I under a cabana. Entirely too many people & definitely not enough seating beach side or pool side. We understand that it is high season in Mexico but still should plan accordingly for what you pay & expect to get.

Aufenthalt von 7 Nächten im Dezember 2025

6/10 – Okay

Sarais

4. Jan. 2026

Gut: Sauberkeit

Verbesserungswürdig: Personal & Service

Que contraten buenos chefs

Aufenthalt von 4 Nächten im Dezember 2025

2/10 – Ungenügend

Ann

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

4. Jan. 2026

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

This was the worst resort experience we had ever had. The food was not good and they required a reservation for every single restaurant which you can only do through the app for all of 30 seconds before everything is taken. No reservation, Buffett only. It’s the only resort I’ve ever been to that doesn’t allow you to get top shelf liquor without charging you extra. The room service was also an extra charge, which when booking was advertised as included. The mini fridge was only restocked once during our 8 day stay. When asked for water bottles we were told that maid service does this, then maid service stated room service did it. Then we were told it would be an extra charge to get water bottles. Eventually there was a cart in the hallway and we basically had to beg for water. The room was not very clean upon check in. There was mold in the shower and other areas of the bathroom. The floor had sand all over. Maid service never changed the bag in the trash just emptied it. At check in we waited in line for over an hour and no one greeted us or offered any beverages. Then with our party of 9, 4 separate rooms, but all “VIP” status, we were all told different things about which restaurants we could go to for breakfast. One morning one room was allowed to have breakfast at the La Gallos, the next morning another room was told they didn’t have the correct color of wrist bands. The front desk was not very friendly or helpful. We will not be returning.

Aufenthalt von 8 Nächten im Dezember 2025

2/10 – Ungenügend

Mansour

Mit der Familie und kleinen Kindern gereist

4. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

check in took more than 2 hours, room were not ready in the time we were told, food was really really bad , activities were almost none and always late ,they cancelled several kids activities without prior notice, communication and information were bad, house keeping don't answer and you almost have to beg to clean the room, facility was in bad shape.

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

Andrea

Mit der Familie gereist

4. Jan. 2026

If you’re looking for a hotel with all of the traditional amenities decently clean room, buffets, multiple pools and access to the beach then yes this hotel is decent especially traveling with kids. For reference we are a family of 5 with kids 4-7. If you’re not too picky on the quality or variety of food, this hotel is also decent . In terms of burgers and french fries those are available every day at the snack bar and buffet. My kids were very content with that and some carrots. my husband and I on the other hand who are much more particular on our quality and variety of food were very very disappointed by the selection, the buffets, and even the restaurants which you had to make reservations for every day at 8 AM offered. Also, in terms of staff services overall restaurants were slow. The buffet had a line to get seated, and the towels ran out twice and the seating at the pool and beach is very limited. The nightly shows were low budget, but at least they were entertaining. The staff running the shows was always smiling and giving their full 100% commitment. Overall, for the kids, this was enough entertainment to keep them happy. In booking this hotel, there was a price difference between $1000-$2000 in comparison to the hotels in the surrounding area now I truly understand what it means when they say you get what you pay for. We would not return to this particular resort due to the food quality and variety and the service being very slow.

Aufenthalt von 7 Nächten im Dezember 2025

2/10 – Ungenügend

Pomelia

Mit der Familie und kleinen Kindern gereist

3. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

We had a family Thanksgiving trip to Mexico. We booked this hotel. NEVER stay here. The rooms were dirty, bathrooms old and not suited for older customers. Water park was closed, climbing wall was closed, two pools were closed, adult drinks watered down, juice was watered down, elevator was broken and the food was inedible. We had to switch hotels at our cost. We never received a refund from the hotel or Expedia.

Aufenthalt von 7 Nächten im November 2025

2/10 – Ungenügend

DANIELLE, Parker

Mit der Familie und kleinen Kindern gereist

3. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Our stay at Crown Paradise Club Cancun was unfortunately very disappointing, and we would not return. Check-in and check-out were a complete mess. We waited two hours to check in and over an hour just to check out, which is unacceptable for any resort. The front desk was severely understaffed, with only one person per line, making an already frustrating process even worse. Calling for assistance was nearly impossible—no one answered the phone except the bellboy or housekeeping. We ran into a serious issue when our in-room safety deposit box wouldn’t open. Calling the bellboy to relay the issue was confusing, and while security eventually helped, we warned them the battery was nearly dead. Sure enough, the battery died a day later. Instead of simply replacing the battery, we were forced to wait over an hour in our room while they removed the entire safe and installed a new one. Restaurant reservations are another major downside. If you are not online at exactly 8:00 AM, you won’t get a reservation. The buffet and snack options were very limited and uninspiring, which resulted in us eating offsite multiple nights—something we’ve never had to do at an all-inclusive before. The rooms themselves are very outdated, and the in-room hot tub was so dirty that we didn’t even attempt to use it. We usually leave resorts saying, “We’d come back again,” but this is absolutely not one of those places. Crown Paradise Club Cancun is not a resort we would ever return to.

Aufenthalt von 7 Nächten im Dezember 2025

10/10 – Hervorragend

Jose

Geschäftlich gereist, Mit der Familie gereist

3. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Needs more staff on checking and check out

Aufenthalt von 3 Nächten im Dezember 2025

2/10 – Ungenügend

Naveen J

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

2. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

This all-inclusive Cancun hotel delivered the worst vacation experience with terrible service, long lines everywhere, and the most inedible food across many past all-inclusive Cancun stays. Check-in took over an hour with only two staff processing exhausted travelers. The dated property falsely claims 4-star status while unable to handle guest volume, with uncaring staff robotically reciting policies—strict one-towel-per-person rules with extra charges, $50 penalties for lost room keys, and arbitrary policies barring minors from certain restaurants. Club rooms required walking through pool areas with luggage, serviced by only one working elevator for 7 floors (the second had trapped guests the day before), forcing frequent stair climbs to the 5th floor. Every meal disappointed: breakfast, lunch, and dinner buffets offered the same flavorless options with poolside snacks being worst—unidentifiable meats, fries, chips, and inedible veggies. Accessing specialty restaurants required waking at 7:59 AM to book via app at exactly 8:00 AM—not 8:02 AM—competing with members who get advance reservations. Room service took forever with delivery fees even for water and very limited options. Getting staff assistance meant waiting in lines or being told to "check the app." Activities like pool and ping-pong had long waits with staff showing zero enthusiasm. Only positives were the beach and pool facilities themselves. Avoid this hotel entirely and choose literally any other Cancun property

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

Alberto

1. Jan. 2026

Gut: Sauberkeit und Ausstattung

The check in line was too long and no chairs available!

Aufenthalt von 5 Nächten im Dezember 2025

4/10 – Schlecht

Dharminder

1. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

The resort was dated - not many food options our room had a shower, which only had cold or lukewarm water - the phone in our room did not work the entire trip time I needed something I had to walk down to the lobby.

Aufenthalt von 3 Nächten im Dezember 2025

8/10 – Gut

Manuel

30. Dez. 2025

Gut: Sauberkeit und Ausstattung

Bien por el precio pero los bufetes la verdad nada buenos nada de carne o proteínas

Aufenthalt von 2 Nächten im Dezember 2025

2/10 – Ungenügend

Edward

Mit der Familie gereist

30. Dez. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Staff was good but the resort was not. Beach is VERY rough with waves and the swimming area is very small. Pools are ice cold and should be heated. Food was decent but the reservation system is TERRIBLE. Reservations for restaurants open online at 0800am but if you have not made a reservation by 0805, then you are not getting one. Buffet is your only option and it’s not great. Overall value was horrible given the very expensive price for a converted hotel.

Aufenthalt von 3 Nächten im Dezember 2025

10/10 – Hervorragend

Kenneth

29. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

An awesome experience for short

Aufenthalt von 7 Nächten im Dezember 2025

6/10 – Okay

Ana Karina

29. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Albercas heladas, pésimo servicio en check in sumamente lento, no dejaron toallas en la habitación un día y jamas contestaron el teléfono de atención al huésped. Falta de toallas en muchas ocasiones en la zona de alberca Problemas para reservar los restaurantes Las instalaciones bien para niños pero el agua demasiado fría y mala atención al huésped en muchos aspectos en general

Aufenthalt von 4 Nächten im Dezember 2025

2/10 – Ungenügend

Terry

29. Dez. 2025

Mini fridge wasn’t full at check-in, couldn’t make reservations for the first two days do to capacity issues at the hotel, was told we could eat breakfast at any restaurant from 7-11. On day 3 we went to the sane restaurant to eat breakfast and was told we could only eat there if we bought into their time share. The pool was always out of towels and the buffet ran out of food quickly as well. And every time I went to the front desk all I got was we see at capacity

Aufenthalt von 4 Nächten im Dezember 2025

8/10 – Gut

Lee

28. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Very clean resort, staff were so friendly, food was good, our family had a great time at this resort, improvements would be to improve the functionality of the elevators, stairwells in disrepair and mini fridge did not get restocked everyday as advertised

Aufenthalt von 7 Nächten im Dezember 2025

2/10 – Ungenügend

Wai Shan

Mit einer Gruppe gereist

28. Dez. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Terrible with everything.

Aufenthalt von 5 Nächten im Dezember 2025

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