Amérique du Nord : Tourisme vert

I had asked for a high room level due to my hypersensitivity to noise and didn t get any answer although I messages them 3 times. At the check in they gave me a low floor. So early morning I could hear the noise from the street. The welcoming staff is not so kind and as it is a 5 star hôtel I would have appreciated to give me a reason as well As coming with me up to the room. The rest was ok. Clean comfy bed and although the hot water at the shower didn t work well, I had everything I need in the room

Très bon service à la clientèle. Chambre moderne et propre. À proximité des services.

Le personnel était courtois et aidant, mais pas de café à la chambre et l’option de bouilloire était 80$! La vue de la chambre était absolument terrible et la chambre était de qualité moyenne.

Hôtel parfait et bien situé

I had asked for a high room level due to my hypersensitivity to noise and didn t get any answer although I messages them 3 times. At the check in they gave me a low floor. So early morning I could hear the noise from the street. The welcoming staff is not so kind and as it is a 5 star hôtel I would have appreciated to give me a reason as well As coming with me up to the room. The rest was ok. Clean comfy bed and although the hot water at the shower didn t work well, I had everything I need in the room

Le personnel était courtois et aidant, mais pas de café à la chambre et l’option de bouilloire était 80$! La vue de la chambre était absolument terrible et la chambre était de qualité moyenne.