Hôtel près de Aventure Extrême Cancun, Puerto Morelos, Puerto Morelos

« From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

« Un très bon accueil de la sympathie et un environnement paisible je recommande à 100% si vous chercher du calme et de l’authenticité »

« Si. Todo bien con la alberca. »

« We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

« The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I...

« They clean the playa all the days »

« Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall! »

« Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

« Une tres belle semaine Merci a toute lequipe de la residence A la prochaine »

« Le plus beau site à Riviera Maya avec un service et nourriture impeccable. »

« We had a nice time, but we wish the sea weed problem was disclosed before we booked. The water is so discolored you cannot snorkel or see the sea life:( »

« Propre et tranquille personnel acceuillant »

« Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very...

« C’était notre 2e séjour en famille à Etereo et nous y retournerons. C’est tranquille, magnifique et le service est exceptionnel. »

« Le discours changeant d’une personne à l’autre, la piscine de notre chambre n’était pas propre, il semble y avoir un réseau de prostituées dans l’hôtel. »

« Le personnel est très accueillant! Les chambres sont d’une propreté incroyable ! »

« Nous sommes allés en voyage d'amoureux en novembre 2024, avons tellement aimé la place et l'expérience que le l'hôtel nous fait vivre que nous sommes retournés en famille en juillet 2025. Nous avons tout autant adoré notre expérience. Le personnel est très agréable et à l'écoute. Je recommande fortement! »

« L’appartement etait grandiose, propre, confortable et chaleureux. Tres beaux exterieurs, piscines et parc tres bien entretenus et sublimes. »

« Très propres et excellent pour enfants »