L'hébergement The Pyramid Cancun By Oasis - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine extérieure. La piscine est accessible de 08 h 00 à 20 h 00.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement The Pyramid Cancun By Oasis - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit. L'arrivée tardive vous est proposée durant des horaires précis.

Quelle est l'heure de départ de l'hébergement The Pyramid Cancun By Oasis - All Inclusive ?

Le départ a lieu à 12 h 00. Vous pourrez bénéficier du départ tardif à condition de vous acquitter de frais supplémentaires (soumis à disponibilité).

L'hébergement The Pyramid Cancun By Oasis - All Inclusive offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. La nourriture et les boissons sont incluses (hormis quelques exceptions). Autre bonne nouvelle, vous aurez la possibilité de vous adonner au football, au tennis, au volley et d'autres activités plus encore.

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, dans la zone de Zona Hotelera, cet hébergement se trouve à 10 minutes de marche de sites comme : Oasis Arena et Terrain de golf Iberostar Cancun. Playa Delfines et La Isla (centre commercial) se trouvent également à moins de 5 km de distance.

The Pyramid Cancun By Oasis - All Inclusive Avis, Prix & Photos 2026

À propos du quartier

Dans le quartier Zona Hotelera à Cancún, vous trouverez The Pyramid Cancun By Oasis - All Inclusive près de l'aéroport, sur la plage. Les célèbres La Isla (centre commercial) et Centre commercial Puerto Cancun Marina Town Center valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Playa Delfines et Parc national de la côte ouest de Isla Mujeres, Punta Cancun et Punta Nizuc. Vous voyagez avec des enfants ? L'incontournable Parc à thème Xoximilco s'impose ! Consultez aussi l'affiche de l'illustre Oasis Arena, pour vibrer à l'unisson. Les points d'eau de la région vous invitent à vous détendre dans et au bord de l'eau en vous adonnant à des activités telles que le snorkeling. Consultez notre guide de voyage sur Cancún

10/10 Excellent

Simon

Voyage en famille, Voyage en groupe

13 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Le personnel était très gentil et serviable.

Séjour de 8 nuits en février 2026

10/10 Excellent

Franck

16 mars 2025

Séjour de 3 nuits en mars 2025

8/10 Bien

Maude Marcoux

3 janv. 2025

Les points forts : Propreté et personnel et service

Séjour de 7 nuits en décembre 2024

6/10 Satisfaisant

Patrick

Voyage en famille

15 juil. 2024

Les points faibles : Personnel et service

Beau site, la nourriture n'est pas la meilleure. J'ai eu une surcharge de 200$ pour partir 4h plus tard. Directement sur la plage. Tourista en arrivant

Séjour de 1 nuit en juillet 2024

4/10 Médiocre

Sean

27 févr. 2026

Most things here were just average at best. It’s a huge resort with a couple of large pool areas but hardly any loungers. All part for them to upsell cabanas and “beach clubs” we did this a couple of days but not with the extra charges for an all inclusive resort. Biggest disappointment - everywhere is under staffed. Every bar is a long wait during the day, swim up bars and beach club bars were almost always 10-15mins. Very few servers to bring drinks or to serve at the bars, unless you’ve paid for the extras at the beach clubs. Restaurant reservation weren’t the easiest to make happen but the food was generally good, but never fantastic. Overall, I’ll stick to RIUs for a better all inclusive experience in the future.

Séjour de 6 nuits en février 2026

2/10 Horrible

Jorge Alexander

Voyage en groupe

27 févr. 2026

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

What appears to be a vibrant, all-inclusive getaway at Pyramid at Grand Oasis quickly becomes one of the most disappointing resort experiences I’ve had. The promised quality service and variety of dining options are mostly a façade. Traveling with a group, we were told the resort was “extremely busy,” which became the excuse for every issue that followed. In five nights, we only ate together twice (both after 9 p.m.) and every restaurant brought new frustration. Sakura served bland, unbalanced sushi, and Bahia Steak House was the worst of all: tough steaks, unappealing appetizers, and a kitchen unable to cook a simple medium-rare correctly. Tatish Buffet felt unsafe, with gray, lukewarm food sitting out for hours and long wait times. Hosts regularly made being seated feel like a problem, even bringing one person in our group to tears with their harsh tone. Only Le Buffet and The White Box offered consistently edible food. Drinks were just as disappointing. Most bartenders seemed inexperienced, cocktails tasted cheap and watered-down, and quality varied wildly. The only reliable bar was Sian Khan. While the pools and beach look appealing, the rooms were outdated, uncomfortable, and had bug problems. To make matters worse, nearly everything closed by 11 p.m., and many advertised amenities, like karaoke, were exaggerated or nonexistent. Overall, I cannot recommend this resort to anyone.

Séjour de 5 nuits en février 2026

6/10 Satisfaisant

Shelly

Voyage en couple

25 févr. 2026

Les points faibles : Propreté

Call tax a tip, because that’s what it is. You never know how much anything really is as far as tours and stuff. Book them ahead of time to save money. Also, the check out process can be long. You have to wait in the same line as the check-in people. Bar tenders were awesome, food was just okay, and rooms are not the cleanest. Floors are kinda dusty and dirty and we did sets a clock roach in our room at night. Bed was okay.

Séjour de 4 nuits en février 2026

6/10 Satisfaisant

Amy Jo

Voyage en groupe

25 févr. 2026

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Housekeeping was great. Drinks and food sub par. A couple of restaurants tried to upcharge on drinks even though our concierge had informed us prior that was not to be the case. We spent the week in a bit of confusion as to what was available with our all-inclusive pkg. Very few umbrellas for pool lounging.

Séjour de 7 nuits en février 2026

8/10 Bien

Lance Myron King Melitta

Voyage en couple

25 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great stay good food

Séjour de 5 nuits en février 2026

4/10 Médiocre

Alice Marie

24 févr. 2026

Food was mediocre, we were hit with addition fees upon checking in for what the call hotel resort fees of over $200, this is only in the Mexican state of Quintana Roo, taxis are outrageous expensive compared to Puerto Vallarta. adult pool area is right next to the party area and the music was unbelievably loud. If you happened to miss a reservation for dinner they will charge you, staff at restaurants and pool was the only saving grace as they were super nice and helpful, not so much the staff in the check in areas. Room was ok, some issues with water pressure a few times but we managed. We will NOT be going to Cancun area again as there is are hidden cost in everything

Séjour de 21 nuits en février 2026

10/10 Excellent

Eldar

24 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Good

Séjour de 6 nuits en février 2026

2/10 Horrible

Laura

Voyage en couple

24 févr. 2026

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Room was out of date. Tall tub difficult to get into to shower. The second shower was the same but tiles missing all grout and shower didnt work well, pulled spiut tab and it would fall out. When scheduling booking couldnt add 2nd person but when emailed they gave me a quote i would pay at the hotel for adding. Once arroved thwy told me pricing had gone up and was more expensive and would not honor their pricing. The food was mediocre and drinks were all basic. They didnt have creams or liquored flavors that are more in style for flavouraed drinks. The margaritas and pina coladas were basic ad missing flavor. And only 1 option of beers. Struggled getting into getting food at restaurants and drinks. The outdoor food bars had food sitting out in sun for hours and most food spoiling witing for someone new to get sick. Not enough chairs in the beach onces they did have were mostly all in plain sun and missing umbrellas... but you could pay for them and they could offer some with umbrellas. Dont make same mistake as i did and spend a few more dollars and go to a better quality hotel.

Séjour de 5 nuits en février 2026

6/10 Satisfaisant

Charline

23 févr. 2026

Séjour de 3 nuits en février 2026

2/10 Horrible

Stacey

Voyage en couple

23 févr. 2026

Les points faibles : Propreté et équipements

We booked an ocean front room, when we arrived the front desk told us the resort was sold out, the room wasn't available. We would be put in a standard room. No upgrades were available for the whole week. They were quite rude about it and told me to deal directly with Expedia about a refund for the downgrade in room. I had a manger get involved, still unable to provide me with any type of upgrade for our room for the whole trip. We had the pearl bracelet that got us better food options, however the resort was booked and reservations for dinner each night was booked. After complaining about the service, I managed to get dinner reservations made for each night, I didn't choose, they gave me what they could. The a la carte breakfast looked nice, however upon arrival we were told it was a 45 min wait for a table. Each morning was the same. We showed up late for our reservation at the Italian restaurant. our mistake, we thought the reservation was for 9, it was for 7 They refused to seat us without our confirmation slip. The manager of the restaurant actually walked all the way to our building to get the confirmation paper from our concierge, walked it back to prove us wrong, then told us we could go to the buffet. The restaurant was not full, it closed at 10, he would seat us if we could prove our reservation was for 9 but would not seat us because it was at 7. The customer service was no bueno! 2/10. The beach was perfect, bali beds had excellent service 9/10 Food 5/10 Room 3/10

Séjour de 4 nuits en février 2026

8/10 Bien

Sefika

23 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

“The hotel lacks sufficient lounge space, and many guests reserve seats very early in the morning, which creates inconvenience. Additionally, there are not enough restaurant reservations available. Aside from these issues, everything else was fine.”

Séjour de 4 nuits en février 2026

8/10 Bien

Jillian

Voyage en groupe

22 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The amenities were excellent, and the rooms were cleaned daily. Sometimes we had to request new toiletries/water after the room was cleaned. This level (pyramid) gets you more access than some other rooms at the same resort, which was great! We had more dining options.

Séjour de 5 nuits en février 2026

8/10 Bien

Sandy

Voyage en famille avec de jeunes enfants

21 févr. 2026

Les points forts : Services et équipements

La comida de Le Bufet

Séjour de 5 nuits en février 2026

2/10 Horrible

Maria Adriana

Voyage en famille

21 févr. 2026

Les points forts : Propreté

The room , how we buy our packages in advance and pay estar for rooms to be in ocean view and king size beds and when we get their they don’t tell us nothing until they take us to our room and nothing what I paid for in advance , last time I’m staying in this hotel

Séjour de 6 nuits en février 2026

10/10 Excellent

Olusegun

Voyage en groupe

20 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Clean room, great staff

Séjour de 3 nuits en octobre 2025

4/10 Médiocre

elisabetta, new york

Voyage en famille avec de jeunes enfants

20 févr. 2026

Les points forts : Propreté

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

Pro: great location and beach, awesome personnel, hard workers, always available and with a smile on their faces. Cons: Very hard to find a chair available on the beach or near the pools. You have to wake up at 6am and run to occupy what you can find available...and you need to be lucky. There are no umbrellas on the beach, no umbrellas near pools. Looong lines at the buffet locations at every hour and we were not able to make any dinner reservation at any restaurant, at our arrival everything was booked for weeks already... ...Finally, we woke up at 4am one day with water all over our room floor , coming from the hallway putside the room, noone know why, noone offer a refund nor a reimburse of our soaked wet stuff.

Séjour de 4 nuits en février 2026

2/10 Horrible

Leard

19 févr. 2026

I am extremely disappointed with my experience at The Pyramid by Oasis. When we arrived, we were informed that our original room was no longer available because the hotel had overbooked. Instead of honoring our reservation, they switched us to a different room without any real explanation or proper accommodation. What made the situation worse was the attitude of the staff. They were rude, unhelpful, and showed no concern for the inconvenience they caused. There was no apology, no effort to make things right, and no customer service whatsoever. After traveling and expecting a smooth check-in, this was the last thing we needed. Overbooking is a management issue, not the guest’s fault. The way it was handled was completely unprofessional. I would not recommend staying here if

Séjour de 3 nuits en février 2026

2/10 Horrible

Eli

Voyage en couple

19 févr. 2026

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

No me respetaron la habitación que había pagado y ni siquiera pudieron darme solución, solamente diciendo que no había habitaciones disponibles y que me darían una estándar y si no quería me fuera a otro hotel 😑🙄 osea que querían que les regalara mi dinero y que la aplicación o agencia con la que reserve ya luego me resolviera el problema, pésimo servicio. A la llegada te invitan a un desayuno al día siguiente y te roban casi 4 horas de tu tiempo para la venta de membresía (socio de oasis) de millones de pesos, y si no la compras se molestan y desaparecen, se van al baño y nunca regresan, agregando que un día por la mañana se fue la luz, un desorden.

Séjour de 4 nuits en février 2026

6/10 Satisfaisant

ELIZABETH, Milwaukee

Voyage en couple

18 févr. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Our room only had 2 double beds. My fiancé and I prefer to sleep in 1 bed and double beds are not big enough. I requested a king size months ago and received a reply they would accommodate but they didn’t and said they had none available. Our shower drain wouldn’t drain they sent someone twice to plunge but it didn’t work so had to shower with it in low pressure so the water could drain. Couldn’t get dinner reservations at all our first night and the second night was able to lock in 3 dates of our 6 night stay with what was available. Buffet was small and repetitive and saw cross contamination of food also just other foods mixed with foods. No blenders at any bar except one so no frozen drinks in the hot weather. Some of the cooks looked miserable. Grill was supposed to open at 11 and kept being told 15 min but was told it wasn’t ready til 11:30. Definitely consider this a low budget hotel.

Séjour de 6 nuits en février 2026

10/10 Excellent

Heriberto

17 févr. 2026

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Every single thing was awesome except breakfast delay at cafe del mar

Séjour de 5 nuits en février 2026

2/10 Horrible

Dona R

Voyage en famille

17 févr. 2026

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

Room smell was horrible. Asked for change. They had nothing available. When we showered and floor in bathroom and across hall flooded. To accommodate us they offered more towels to absorb water. We discovered a 7” hole in the tub so every time we showered floor flooded. Thus the horrible smell of molding water under loose tiles on floor. Day 4 after husband slipped on wet floor and torn off his big toe toenail they finally had repair staff fix the hole in tub but that did nothing for the horrible smell. We spent most of day on beach or at pool. But sleeping in room growing with mold was less than desirable. The tiles on floor were no longer glued down where water leaked so this problem must have been going on for a long time

Séjour de 7 nuits en février 2026

The Pyramid Cancun By Oasis - All Inclusive

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Afficher toutes les photos pour ce type de chambre : Pyramid Ocean Front Room

Pyramid Ocean Front Room

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Pyramid Ocean View King Room

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Pyramid Sunset View King Room

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Chambre Standard

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Chambre Standard, en front de mer

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Chambre Standard (Pyramid Master)

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Chambre Junior (Suite Pyramid)

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Suite Supérieure (Sian Kaan Master Suite)

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Suite Standard (Sian Kaan)

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Afficher toutes les photos pour ce type de chambre : Pyramid Junior Suite

Pyramid Junior Suite

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Pyramid Standard Room

Pyramid Master Suite

Sian Kaan Beach Front

Sian Kaan Master Suite

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