Hat Crown Paradise Club Cancun All Inclusive einen Pool?

Ja, diese Unterkunft verfügt über 3 Außenpools und ein Kinderbecken.

Ist Crown Paradise Club Cancun All Inclusive haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Crown Paradise Club Cancun All Inclusive?

In dieser Unterkunft kostenlos verfügbar: Parken ohne Service.

Wann ist der Check-in bei Crown Paradise Club Cancun All Inclusive?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–jederzeit.

Bietet Crown Paradise Club Cancun All Inclusive einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Alle Speisen und Getränke sind inbegriffen. Zu den Aktivitäten gehören unter anderem: Minigolf, Fußball und Tennis.

Wo befindet sich Crown Paradise Club Cancun All Inclusive?

Diese Unterkunft liegt am Strand und ist dank der hervorragenden Lage (Zona Hotelera) zu Fuß gerade mal 10 Minuten entfernt von: Iberostar Cancun Golfplatz und Playa Delfines. Ebenfalls höchstens 10 Minuten entfernt: Nichupté-Lagune und Ruinenstätte El Rey.

Crown Paradise Club Cancun All Inclusive Bewertungen, Angebote & Fotos 2026

8/10 – Gut

Zvonimir

Mit einer Gruppe gereist

10. Jan. 2024

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Der Ausblick war sehr schön, Hotel ist bei der Zone Hotelera. Das Essen war auch gut. Bett war nicht so komfortabel die Räumlichkeiten im Zimmmer waren leicht veraltet (z.B. Balkontüre aufmachen)

Aufenthalt von 3 Nächten im Januar 2024

6/10 – Okay

Sarais

4. Jan. 2026

Gut: Sauberkeit

Verbesserungswürdig: Personal & Service

Que contraten buenos chefs

Aufenthalt von 4 Nächten im Dezember 2025

2/10 – Ungenügend

Ann

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

4. Jan. 2026

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

This was the worst resort experience we had ever had. The food was not good and they required a reservation for every single restaurant which you can only do through the app for all of 30 seconds before everything is taken. No reservation, Buffett only. It’s the only resort I’ve ever been to that doesn’t allow you to get top shelf liquor without charging you extra. The room service was also an extra charge, which when booking was advertised as included. The mini fridge was only restocked once during our 8 day stay. When asked for water bottles we were told that maid service does this, then maid service stated room service did it. Then we were told it would be an extra charge to get water bottles. Eventually there was a cart in the hallway and we basically had to beg for water. The room was not very clean upon check in. There was mold in the shower and other areas of the bathroom. The floor had sand all over. Maid service never changed the bag in the trash just emptied it. At check in we waited in line for over an hour and no one greeted us or offered any beverages. Then with our party of 9, 4 separate rooms, but all “VIP” status, we were all told different things about which restaurants we could go to for breakfast. One morning one room was allowed to have breakfast at the La Gallos, the next morning another room was told they didn’t have the correct color of wrist bands. The front desk was not very friendly or helpful. We will not be returning.

Aufenthalt von 8 Nächten im Dezember 2025

2/10 – Ungenügend

Mansour

Mit der Familie und kleinen Kindern gereist

4. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

check in took more than 2 hours, room were not ready in the time we were told, food was really really bad , activities were almost none and always late ,they cancelled several kids activities without prior notice, communication and information were bad, house keeping don't answer and you almost have to beg to clean the room, facility was in bad shape.

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

Andrea

Mit der Familie gereist

4. Jan. 2026

If you’re looking for a hotel with all of the traditional amenities decently clean room, buffets, multiple pools and access to the beach then yes this hotel is decent especially traveling with kids. For reference we are a family of 5 with kids 4-7. If you’re not too picky on the quality or variety of food, this hotel is also decent . In terms of burgers and french fries those are available every day at the snack bar and buffet. My kids were very content with that and some carrots. my husband and I on the other hand who are much more particular on our quality and variety of food were very very disappointed by the selection, the buffets, and even the restaurants which you had to make reservations for every day at 8 AM offered. Also, in terms of staff services overall restaurants were slow. The buffet had a line to get seated, and the towels ran out twice and the seating at the pool and beach is very limited. The nightly shows were low budget, but at least they were entertaining. The staff running the shows was always smiling and giving their full 100% commitment. Overall, for the kids, this was enough entertainment to keep them happy. In booking this hotel, there was a price difference between $1000-$2000 in comparison to the hotels in the surrounding area now I truly understand what it means when they say you get what you pay for. We would not return to this particular resort due to the food quality and variety and the service being very slow.

Aufenthalt von 7 Nächten im Dezember 2025

2/10 – Ungenügend

Pomelia

Mit der Familie und kleinen Kindern gereist

3. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

We had a family Thanksgiving trip to Mexico. We booked this hotel. NEVER stay here. The rooms were dirty, bathrooms old and not suited for older customers. Water park was closed, climbing wall was closed, two pools were closed, adult drinks watered down, juice was watered down, elevator was broken and the food was inedible. We had to switch hotels at our cost. We never received a refund from the hotel or Expedia.

Aufenthalt von 7 Nächten im November 2025

2/10 – Ungenügend

DANIELLE, Parker

Mit der Familie und kleinen Kindern gereist

3. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Our stay at Crown Paradise Club Cancun was unfortunately very disappointing, and we would not return. Check-in and check-out were a complete mess. We waited two hours to check in and over an hour just to check out, which is unacceptable for any resort. The front desk was severely understaffed, with only one person per line, making an already frustrating process even worse. Calling for assistance was nearly impossible—no one answered the phone except the bellboy or housekeeping. We ran into a serious issue when our in-room safety deposit box wouldn’t open. Calling the bellboy to relay the issue was confusing, and while security eventually helped, we warned them the battery was nearly dead. Sure enough, the battery died a day later. Instead of simply replacing the battery, we were forced to wait over an hour in our room while they removed the entire safe and installed a new one. Restaurant reservations are another major downside. If you are not online at exactly 8:00 AM, you won’t get a reservation. The buffet and snack options were very limited and uninspiring, which resulted in us eating offsite multiple nights—something we’ve never had to do at an all-inclusive before. The rooms themselves are very outdated, and the in-room hot tub was so dirty that we didn’t even attempt to use it. We usually leave resorts saying, “We’d come back again,” but this is absolutely not one of those places. Crown Paradise Club Cancun is not a resort we would ever return to.

Aufenthalt von 7 Nächten im Dezember 2025

10/10 – Hervorragend

Jose

Geschäftlich gereist, Mit der Familie gereist

3. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Needs more staff on checking and check out

Aufenthalt von 3 Nächten im Dezember 2025

2/10 – Ungenügend

Naveen J

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

2. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

This all-inclusive Cancun hotel delivered the worst vacation experience with terrible service, long lines everywhere, and the most inedible food across many past all-inclusive Cancun stays. Check-in took over an hour with only two staff processing exhausted travelers. The dated property falsely claims 4-star status while unable to handle guest volume, with uncaring staff robotically reciting policies—strict one-towel-per-person rules with extra charges, $50 penalties for lost room keys, and arbitrary policies barring minors from certain restaurants. Club rooms required walking through pool areas with luggage, serviced by only one working elevator for 7 floors (the second had trapped guests the day before), forcing frequent stair climbs to the 5th floor. Every meal disappointed: breakfast, lunch, and dinner buffets offered the same flavorless options with poolside snacks being worst—unidentifiable meats, fries, chips, and inedible veggies. Accessing specialty restaurants required waking at 7:59 AM to book via app at exactly 8:00 AM—not 8:02 AM—competing with members who get advance reservations. Room service took forever with delivery fees even for water and very limited options. Getting staff assistance meant waiting in lines or being told to "check the app." Activities like pool and ping-pong had long waits with staff showing zero enthusiasm. Only positives were the beach and pool facilities themselves. Avoid this hotel entirely and choose literally any other Cancun property

Aufenthalt von 5 Nächten im Dezember 2025

6/10 – Okay

Alberto

1. Jan. 2026

Gut: Sauberkeit und Ausstattung

The check in line was too long and no chairs available!

Aufenthalt von 5 Nächten im Dezember 2025

4/10 – Schlecht

Dharminder

1. Jan. 2026

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

The resort was dated - not many food options our room had a shower, which only had cold or lukewarm water - the phone in our room did not work the entire trip time I needed something I had to walk down to the lobby.

Aufenthalt von 3 Nächten im Dezember 2025

8/10 – Gut

Manuel

30. Dez. 2025

Gut: Sauberkeit und Ausstattung

Bien por el precio pero los bufetes la verdad nada buenos nada de carne o proteínas

Aufenthalt von 2 Nächten im Dezember 2025

2/10 – Ungenügend

Edward

Mit der Familie gereist

30. Dez. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Staff was good but the resort was not. Beach is VERY rough with waves and the swimming area is very small. Pools are ice cold and should be heated. Food was decent but the reservation system is TERRIBLE. Reservations for restaurants open online at 0800am but if you have not made a reservation by 0805, then you are not getting one. Buffet is your only option and it’s not great. Overall value was horrible given the very expensive price for a converted hotel.

Aufenthalt von 3 Nächten im Dezember 2025

10/10 – Hervorragend

Kenneth

29. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

An awesome experience for short

Aufenthalt von 7 Nächten im Dezember 2025

6/10 – Okay

Ana Karina

29. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Albercas heladas, pésimo servicio en check in sumamente lento, no dejaron toallas en la habitación un día y jamas contestaron el teléfono de atención al huésped. Falta de toallas en muchas ocasiones en la zona de alberca Problemas para reservar los restaurantes Las instalaciones bien para niños pero el agua demasiado fría y mala atención al huésped en muchos aspectos en general

Aufenthalt von 4 Nächten im Dezember 2025

2/10 – Ungenügend

Terry

29. Dez. 2025

Mini fridge wasn’t full at check-in, couldn’t make reservations for the first two days do to capacity issues at the hotel, was told we could eat breakfast at any restaurant from 7-11. On day 3 we went to the sane restaurant to eat breakfast and was told we could only eat there if we bought into their time share. The pool was always out of towels and the buffet ran out of food quickly as well. And every time I went to the front desk all I got was we see at capacity

Aufenthalt von 4 Nächten im Dezember 2025

8/10 – Gut

Lee

28. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Very clean resort, staff were so friendly, food was good, our family had a great time at this resort, improvements would be to improve the functionality of the elevators, stairwells in disrepair and mini fridge did not get restocked everyday as advertised

Aufenthalt von 7 Nächten im Dezember 2025

2/10 – Ungenügend

Wai Shan

Mit einer Gruppe gereist

28. Dez. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Terrible with everything.

Aufenthalt von 5 Nächten im Dezember 2025

2/10 – Ungenügend

Shynice

Mit der Familie gereist

27. Dez. 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Resort is old and outdated, rooms need major upgrades, restaurants reservation system did not work, actually a lot of things didn’t work or function properly. Need nicer and more bilingual staff members. Common areas like hallways needs major attention. Became boring after day 2 for my very mature preteen, resort is geared for child 8 and younger maybe 9. Everything just sucked across the board honestly.

Aufenthalt von 4 Nächten im Dezember 2025

4/10 – Schlecht

jing

26. Dez. 2025

Gut: Sauberkeit und Ausstattung

Overall, the service was good, but the hotel safe couldn't be opened on the last two days. I asked the staff three times, and they made me wait in the room the whole time without solving the problem, wasting a whole day of my vacation. When I spoke to the manager, he was extremely rude and showed no remorse.

Aufenthalt von 6 Nächten im Dezember 2025

10/10 – Hervorragend

Deepak

Mit der Familie gereist

26. Dez. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

We had a great vacation at crown paradise Cancun. Pools, beach, food, location everything was excellent!

Aufenthalt von 1 Nacht im Dezember 2025

4/10 – Schlecht

Xiaolei

Mit der Familie gereist

26. Dez. 2025

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

Kids friendly

Aufenthalt von 2 Nächten im Dezember 2025

2/10 – Ungenügend

Atish J

Mit dem Partner gereist

25. Dez. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Bad property outdated food is bad dont go save your money

Aufenthalt von 4 Nächten im Dezember 2025

6/10 – Okay

Salam, London

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

25. Dez. 2025

Verbesserungswürdig: Zustand der Unterkunft

Dated

Aufenthalt von 6 Nächten im Dezember 2025

4/10 – Schlecht

MARICELA

25. Dez. 2025

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

Falta mucho mantenimiento a las habitaciones, existen áreas muy deterioradas, en mi habitación no servía el lavabo ni la regadera, había mucho olor a humedad. La comida deja mucho que desear, poca variedad , insípida. Las áreas de los niños y el personal que las atiende me parecieron muy bien, son muy accesibles y actividades variadas.

Aufenthalt von 4 Nächten im Dezember 2025

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