Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Bewertungen, Angebote & Fotos 2026

Q: Hat Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort einen Pool?

Ja, diese Unterkunft verfügt über 6 Außenpools und ein Kinderbecken.

Q: Ist Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Q: Wie viel kostet das Parken bei Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Es gibt eine begrenzte Anzahl an Parkplätzen.

Q: Wann ist der Check-in bei Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–00:00 Uhr. Check-in außerhalb der Öffnungszeiten ist nicht möglich.

Q: Bietet Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Zu den Aktivitäten gehören Surfen/Bodyboarden, Tennis, Volleyball und mehr.

Q: Wo befindet sich Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Diese Unterkunft überzeugt mit einer schönen Lage am Strand von Puerto Morelos. So übernachtest du 10,6 km von El Tinto Golf Course und 20,8 km von Marktplatz von Puerto Morelos entfernt.

Zur Gegend

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort in Puerto Morelos liegt in Flughafennähe und am Strand. Moon Palace Golf Club und Riviera Cancun Golf Resort sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) und Puerto Morelos Strand. El Tinto Golf Course und Marktplatz von Puerto Morelos sind zwei weitere empfehlenswerte Orte für einen Abstecher. Die Umgebung bietet viele Möglichkeiten für Outdoor-Abenteuer rund ums kühle Nass, etwa beim Angeln. Zum Reiseführer für Puerto Morelos

8/10 – Gut

jamela

Mit der Familie und kleinen Kindern gereist

22. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

The staff was courteous and made my family feel safe while on the resort. Front desk staff was professional. My child even lost her handbag and it was returned to lost and found. I will definitely return for a stay.

Aufenthalt von 3 Nächten im Februar 2026

2/10 – Ungenügend

Aracelis

Mit der Familie und kleinen Kindern gereist

22. Feb. 2026

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

Awfull don’t recommend at all !! Worst experience ever …

Aufenthalt von 4 Nächten im Februar 2026

4/10 – Schlecht

Shuhong

Mit der Familie und kleinen Kindern gereist

22. Feb. 2026

Gut: Ausstattung

For a family of 8 with kids, we requested 1 month ahead for room next two each other when still available, and agreed to pay extra, it was t fulfilled when we checked in. Expedia advertised for 300 room credit, but never explained it was coupon book and need to get it from hotel concierge. So hotel dinner read can’t be applied. We had to pay extra. The amenities and food were good. But the travel agency and hotel are not in sync, we felt like just lure you with higher reviews, but worst experience we had compared to other times.

Aufenthalt von 5 Nächten im Februar 2026

6/10 – Okay

Elise

Mit der Familie und kleinen Kindern gereist

21. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Ok so I want to say first that as a whole we had an amazing time. The pros of the hotel were: beautiful rooms, beautiful views, wonderful staff, they fixed any issues that came up, the food was just okay, so much to do for kids and adults alike, drinks were very good, beds were extremely comfortable, the lazy river was fun, and the pool was clean at all times. Now for the cons: they seemed to run out of things very quickly for example cheese and orange juice, there was an obvious sewer smell at times, they say you dont need reservations but you do for everything but the buffet, they will upcharge you on everything for example a pool bed for the day was 100, and the food was just okay I have definitely had better at other resorts but the drinks made up for it as did the staff. Would I go back yes the trip as a whole was amazing.

Aufenthalt von 3 Nächten im Februar 2026

8/10 – Gut

Genti

21. Feb. 2026

Gut: Sauberkeit

Room clean and great view

Aufenthalt von 7 Nächten im Februar 2026

2/10 – Ungenügend

Sarah Jean

Mit der Familie gereist

21. Feb. 2026

Our group of 4, all took turns being deathly ill staying at this resort. We all got food poisoning and spent most of our stay in our room throwing up and having diarrhea. Our trip was completely ruined from this, we were all very upset about it after spending an insane amount of money for such a big resort. We will not be back. We had the worst trip of our lives here.

Aufenthalt von 7 Nächten im Februar 2026

4/10 – Schlecht

Andrew

Mit der Familie und kleinen Kindern gereist

20. Feb. 2026

Verbesserungswürdig: Ausstattung

Long lines with mediocre food. Frustrating that in order to reserve a place at restaurants, it was necessary to wake up at midnight. Would not recommend resort to others.

Aufenthalt von 7 Nächten im Februar 2026

2/10 – Ungenügend

Angelica

Mit einer Gruppe gereist

20. Feb. 2026

Gut: Ausstattung und Zustand der Unterkunft

Verbesserungswürdig: Sauberkeit

Got extremely sick! Have been home with stomach cramps and diarrhea since the day before I left!

Aufenthalt von 6 Nächten im Februar 2026

8/10 – Gut

David

Mit der Familie und kleinen Kindern gereist

19. Feb. 2026

Gut: Sauberkeit und Ausstattung

Staff were great

Aufenthalt von 5 Nächten im Februar 2026

8/10 – Gut

Tamara, Burbank

Mit der Familie und kleinen Kindern gereist

19. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Beautiful resort with clean rooms, staff was nice, and decent food for an all inclusive. My only complaint is that wait times to do anything (eating, waiting in coffee lines, waiting in breakfast buffet lines, waiting for drinks by the pool) took way longer than expected due to the amount of people that were staying at the resort. Staff handled the traffic as best as they could.

Aufenthalt von 4 Nächten im Januar 2026

8/10 – Gut

Christine, Toronto

Mit der Familie und kleinen Kindern gereist

19. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Great resort (rooms, pools, night entertainment, service and food)

Aufenthalt von 7 Nächten im Februar 2026

8/10 – Gut

Bryan

Mit der Familie gereist

19. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Staff was extremely courteous and always willing to help. Diamond club Butler service was good as well.

Aufenthalt von 4 Nächten im Februar 2026

4/10 – Schlecht

Lalo

Mit der Familie und kleinen Kindern gereist

17. Feb. 2026

Gut: Sauberkeit und Zustand der Unterkunft

Mal servicio de los guest services y front desk la comida buena y la instalaciónes bien

Aufenthalt von 2 Nächten im Februar 2026

4/10 – Schlecht

Andrea

Mit der Familie gereist

16. Feb. 2026

Verbesserungswürdig: Sauberkeit

Pros: - service (as long as you tip - they are wonderful)! And I 100% believe everyone should be tipped, regardless of all inclusive - we are on floor 5 and able to walk out to a hot tub and pool. That is HUGE being with our daughters. Love that we can come back to our room mid-day and relax yet have the option for kids to continue to swim - butlers had been AMAZING! We have Paulo and Milton. I wasn’t sure what a butler would entail but it has been an amazing service! CONS: - We travel to the Cancun area every year over presidents break. Have always had a good experience. Usually stay around Hotel Zona but wanted to be away from that area this year. We booked this hotel bc of the water park for our kids. Waterpark is pretty gross and rundown. Also disappointed that the water in almost all pools around the resort is cold. - my husbands birthday is today and he’s been sleeping and in bed all day bc of an illness….guessing food poisoning based on all of the previous comments. - room service takes forever and housekeeping is hit or miss… first two days were amazing…today, we could have made our own beds since that was all that was done. - beach is gross - not the hotels fault regarding seaweed…but MANY better options nearby!!!! - Food: not impressed. Indian restaurant was the best but was also last place we ate before husband became ill. Overall: No; would not stay here again. I feel bad for the handful of amazing staff. The issues need to be fixed from the top!

Aufenthalt von 5 Nächten im Februar 2026

10/10 – Hervorragend

Maria Auxiliadora

15. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

excelent services

Aufenthalt von 2 Nächten im Januar 2026

6/10 – Okay

Azra

15. Feb. 2026

Gut: Sauberkeit

Overall, this place was good. Not like the other Royalton resorts I’ve visited. Has to call the front desk to resolve a room issue and for three days straight they said they would send someone up and no one came. Food was good, service and some restaurants were horrible. Resort was pretty clean. Some staff were downright rude, would talk about you right infront of your face. Id choose another location in the future.

Aufenthalt von 5 Nächten im Februar 2026

10/10 – Hervorragend

Nadeem

Mit der Familie gereist

15. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Great family vacation at Royalton Splash, Cancun. The only complaint I have is that the WIFI was very spotty. Ironically, it took me 3 tries to leave this review from the resort. A bit annoying, but not enough to take a star away. Everything else was great!

Aufenthalt von 5 Nächten im Februar 2026

6/10 – Okay

Cristopher

15. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Resort was nice, staff was amazing (other than the prime rep we dealt with on the first day) quite a few people we talking about feeling ill over their holiday we were a group of 5 and 4 spent a day in the room with flu like symptoms. All in all it was a fun family trip.

Aufenthalt von 7 Nächten im Februar 2026

6/10 – Okay

Burak Unal

Mit der Familie gereist

14. Feb. 2026

Gut: Sauberkeit und Zustand der Unterkunft

The rooms were okey , but we had problem getting coffee to our room after maid service . Breakfast and Dinner buffets were not what we were hopping for . Everyday sand dishes. Pool side lunch trucks were always busy and they were out of fries pretty much everyday during our 8 days stay .

Aufenthalt von 8 Nächten im Januar 2026

10/10 – Hervorragend

Jailene

Mit der Familie und kleinen Kindern gereist

14. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Great family resort!

Aufenthalt von 5 Nächten im Februar 2026

2/10 – Ungenügend

Breanne Nicole

13. Feb. 2026

Aufenthalt von 6 Nächten im Februar 2026

6/10 – Okay

Janak S

Mit der Familie und kleinen Kindern gereist

12. Feb. 2026

Gut: Sauberkeit und Ausstattung

Overall, our stay was okay. The staff was very friendly, and the rooms were very clean. However, the food at the restaurants was not up to par. There were not many healthy options, and most dishes were very oily. The food quality was also disappointing. The restaurant reservation system also needs improvement. Reservations only open 24 hours in advance, and everyone tries to book at the same time through the app. It would be much better if reservations opened earlier, such as 48 hours before, or before arrival. As it is now, you have to stay up until midnight to book for the next day, or everything fills up quickly. Pool activities for kids could also be improved. There were some activities at night in the main area, but more daytime options for children would be nice. The $300 credit per room felt misleading. It is actually a coupon booklet that does not truly add up to $300 in usable value. The coupons are split into small amounts ($20–$35) and cannot be used all at once, which encourages you to spend more money after already paying a high price for the vacation. The A/C worked inconsistently, and coordinating with the front desk was often a hassle. We had to call multiple times to get simple requests handled. It also took three hours for our bags to be delivered to our room, and when we asked if we could pick them up ourselves, we were told to wait. For the price we paid, the service and experience were not worth it,I don' recommend.

Aufenthalt von 5 Nächten im Februar 2026

6/10 – Okay

Cristina Perez

Mit dem Partner gereist

12. Feb. 2026

Gut: Sauberkeit

La habitación un poco vieja, personal poco agradable. Si no ven la manera de sacarte dinero te dejan de dar importancia

Aufenthalt von 4 Nächten im Februar 2026

4/10 – Schlecht

Shawn

Mit dem Partner gereist

11. Feb. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Prior to leaving, i received an email to pick my room ( the cheapest was a 93$ upgrade) or i would be assigned whatever was available. Expedia did not explain that when booking. Upon arrival, wife and i were taken to 2 levels down to a different check in area. We were given " special " Expedia bracelets which we were told cost $150 if we lost them! We also received the regular resort bracelets. We were also told that we had to schedule our breakfast presentation which would only take 90 minutes. We declined and then i got text message from the sales rep at 751am the next morning and then a phone call to our room at 8. The hard sell for Expedia? The resort did not have enough chairs and they did not have enough security. The " Diamond " areas had plenty and there were plenty of cabanas that you could upgrade to. But not nearly enough chairs for the regular folks. People were smoking every where and the loud personal speakers on the beach made it unpleasant to relax and try to listen to the ocean. We are well traveled and we have experienced much. This wasnt the easy get away we hoped for.

Aufenthalt von 4 Nächten im Februar 2026

4/10 – Schlecht

Luly

Mit dem Partner gereist

10. Feb. 2026

Gut: Sauberkeit

Stay: Feb 5–9 | Room: Junior Suite Swim-Out Staff was friendly and respectful, and our room was cleaned daily. The swim-out pool was warm, which was great since we had a cold front during our stay. I strongly recommend renting a car at the airport, as it’s much cheaper than anything offered through the resort. Be aware of the “free breakfast/excursion” offers — they are actually Vacation Membership sales presentations. The pressure starts at the airport and can last for hours, and they will ask for credit cards before you sign anything, which was very uncomfortable. Food was average with little variety and no authentic Mexican options like tacos or guacamole. Our bathroom also flooded on the first day. Overall, while the staff was great, the aggressive sales tactics and food quality took away from the experience, and I would not go back.

Aufenthalt von 4 Nächten im Februar 2026

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