Hat Sensira Resort & Spa Riviera Maya – All Inclusive einen Pool?

Ja, diese Unterkunft verfügt über 4 Außenpools und ein Kinderbecken.

Ist Sensira Resort & Spa Riviera Maya – All Inclusive haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Sensira Resort & Spa Riviera Maya – All Inclusive?

In dieser Unterkunft kostenlos verfügbar: Parken ohne Service.

Wann ist der Check-in bei Sensira Resort & Spa Riviera Maya – All Inclusive?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–jederzeit.

Bietet Sensira Resort & Spa Riviera Maya – All Inclusive einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft.

Wo befindet sich Sensira Resort & Spa Riviera Maya – All Inclusive?

Dieses Hotel liegt am Strand und ist dank der hervorragenden Lage (Puerto Morelos) nur wenige Schritte entfernt von: Bahía Petempich (Bucht) und Nationalpark Arrecife de Puerto Morelos. Puerto Morelos Strand ist 2,9 km entfernt.

Sensira Resort & Spa Riviera Maya – All Inclusive Bewertungen, Angebote & Fotos 2026

Zur Gegend

Sensira Resort & Spa Riviera Maya – All Inclusive in Puerto Morelos liegt an einem Privatstrand. Moon Palace Golf Club und Riviera Cancun Golf Resort sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wenn aber eher beliebte Attraktionen auf deiner Wunschliste stehen, kommst du hier auf deine Kosten: El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (Nationalpark) und Xoximilco. Du bist mit Kindern unterwegs? Dann ist ein Besuch dieser beiden Attraktionen vielleicht genau das Richtige für dich: Nationalpark Arrecife de Puerto Morelos und El Rey Polo Country Club. Zum Reiseführer für Puerto Morelos

8/10 – Gut

Anne

Mit einer Gruppe gereist

29. Nov. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Schönes, modernes Hotel, aber 90% der Gäste sind Familien mit Kindern, daher nicht so super ruhig. Hotelzimmer war super und auch nicht hellhörig. Das Essen war insgesamt auch gut, allerdings waren die Restaurants teils voll und man musste warten bis man dran kam. Außerdem war es in allen Restaurants meist sehr laut.

Aufenthalt von 5 Nächten im November 2025

10/10 – Hervorragend

Myrjam

20. Juli 2025

Gut: Sauberkeit und Personal & Service

Aufenthalt von 2 Nächten im Juli 2025

10/10 – Hervorragend

Tino

16. Mai 2025

Aufenthalt von 10 Nächten im Mai 2025

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist

27. Feb. 2025

Gut: Personal & Service

- voll mit ix Kindern - zu wenig Liegen - zu wenig Schattenplätze - Sauberkeit im Hauptrestaurant auf den Tischen leider nicht gewährt, das Tischset wird gleich weiter benutzt für die nächsten Gäste - Personal ist bemüht, hat einfach viel zu tun - tolle Idee mit den a la carte Restaurants (früh kommen sonst lange Wartezeit) - hatten hier (und nur hier) alle mit "Montezumas Rache" zu kämpfen :( - Mehrabschnitt nicht der Schönste - diverses "under construction": ganzer Poolabteil war geschlossen, Basketball + Tennis geschlossen.. - nicht meine Art von Hotel

Aufenthalt von 5 Nächten im Februar 2025

10/10 – Hervorragend

Sandra

25. Nov. 2024

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

Aufenthalt von 6 Nächten im November 2024

10/10 – Hervorragend

Andreas

25. Okt. 2024

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Wir waren mit unseren Kindern 10 Tage in diesem wundervollen Resort. Vom ersten Moment der Begrüßung bis zum täglichen Essen war der Service und das Personal hervorragend. David als Animateur hat immer für ein Lachen gesorgt, die Kinder eingebunden, obwohl ihr Englisch noch nicht so gut ist. Ana - Weltbeste Tacos! Padi & Graciella for all the Drinks und Hilfe im Restaurant . Abends ist das Restaurant Rodeo zu empfehlen, dort könnem Alejandro & Javier Wünsche von den Augen ablesen und die besten Vorschläge für Drinks und Nachtische machen. Einfach hervorragend!!! Jeder ist total nett, höflich und zuvorkommend, ein Traum und Oase zum wohlfühlen. Lediglich der Strand war voll mit Seegras und der Wasserdruck der Dusche war zu gering. Aber bei solch einem tollen Personal verliert sich die Beeinträchtigung. Vielleicht könnte noch etwas für ältere Kids ins Animationsprogramm aufgenommen werden bzw. angeboten werden? Vielleicht was sportliches? Danke für die gelungene Auszeit!

Aufenthalt von 9 Nächten im Oktober 2024

6/10 – Okay

Orlando, Calgary

Mit der Familie und kleinen Kindern gereist

26. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

It's a good resort overall, mainly for families. Advantages: the staff is the best, good and spacious rooms, good recreation and entertainment (though there isn't a show every night). Great pools. Buffet restaurant serving all three meals, good food selection. Three restaurants open in the evenings, although not every evening. Disadvantages: the beach isn't great, it's small and has little sand. The access road to the hotel is narrow. Rating: The main reason for the 3-star rating is the lack of services on the last day of our stay. It wasn't clear why, as the reception told us the buffet restaurant was under maintenance, while other service points told us the entire hotel had been booked by a Jewish community. The truth is that all the restaurants and snack services were out of service, and a very large group of Jewish people did arrive. The only food available during the last day of our stay (January 22, 2026) was a very poor and limited buffet, improvised in what had been the Italian restaurant. It's not fair that the other guests were limited in their access to various hotel services for whatever reason.

Aufenthalt von 6 Nächten im Januar 2026

6/10 – Okay

Corrado

Mit der Familie und kleinen Kindern gereist

26. Jan. 2026

Gut: Sauberkeit und Ausstattung

Provide wash cloths daily. This was a lacking service.

Aufenthalt von 7 Nächten im Januar 2026

10/10 – Hervorragend

Ricardo, Puslinch

Mit der Familie gereist

26. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Food, room and amenities were excellent !

Aufenthalt von 7 Nächten im Januar 2026

2/10 – Ungenügend

Tapankumar Kishorbhai

25. Jan. 2026

I stayed here with my wife and our two kids (5 years old and 1 year old). Check-in was smooth and the staff were friendly, but we were not given proper information about the resort, restaurants, or how reservations work. We were told the steakhouse required reservations, but we were never informed that reservations could be made a day in advance. By the time we tried to book (even at 9 a.m.), we were told it was fully booked until the next day and then we were told it would be closing starting the following day. We were also not informed that most of the restaurants would be closing after just a few days of our stay, which felt like a cost-saving decision by management. The Mexican restaurant was only open for three days and then closed. The buffet was disappointing — very limited variety and the same menu every single day. There were very few vegetarian options. Even basic Mexican food was not good. At the snack bars, tortilla chips were available but not fresh or crunchy, and guacamole always ran out with no refill. On top of that, there were flies around the food, which was very unpleasant and concerning. When we approached management about vegetarian options, they did offer that the chef could prepare vegetarian food of our choice, which was nice and appreciated. However, this was only offered after we complained, and not communicated proactively. The rooms were big and clean, and there are p

Aufenthalt von 6 Nächten im Januar 2026

4/10 – Schlecht

Jinsun, Port moody

Mit einer Gruppe gereist, Mit der Familie gereist

23. Jan. 2026

Verbesserungswürdig: Sauberkeit

There was only one staff member at the front desk, which resulted in extremely long wait times for both check-in and check-out. The shower drain had an unpleasant sewage smell. Although the staff asked politely if we needed anything, there was no follow-up action after we responded. From the third day of breakfast, olive oil was no longer available. When I asked for it, I was told that olive oil was not part of the breakfast offering, which was surprising since several types of olive oil had been available during the previous two days. During dinner, my plates were cleared without notice even though I had not finished eating. The ocean color was beautiful and the atmosphere was nice, but overall, the service lacked attention to detail.

The human figure mural in front of the room door was unsettling and felt scary both during the day and at night.

It looks very realistic, which made it even more frightening at night. I believe the mural should be removed.

Aufenthalt von 4 Nächten im Januar 2026

2/10 – Ungenügend

Zarit

Mit der Familie und kleinen Kindern gereist

23. Jan. 2026

This hotel was a complete disappointment from start to finish. Everything felt neglected, disorganized, and poorly managed. There was zero communication between staff, and even worse, no honest communication with guests. Every day felt like we were finding things out after the fact—if at all. The biggest issue was a large private party that arrived and completely took over the resort. Restaurants, buffets, and even bar access were shut down or blocked off without warning. We were left scrambling to figure out where to eat and drink, and at times had to leave the resort just to get food. That is unacceptable for a place that markets itself as an all-inclusive vacation destination. What’s the point of a vacation if you can’t relax, can’t eat, and are constantly worried about basic amenities being unavailable? Guests who paid full price were clearly not a priority. The lack of transparency and consideration was frustrating and infuriating. This was not a relaxing getaway—it was stressful, inconvenient, and misleading. I would not recommend this hotel to anyone and regret choosing to stay here.

Aufenthalt von 4 Nächten im Januar 2026

2/10 – Ungenügend

Fuong-Sueng

Mit der Familie gereist

23. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

Verbesserungswürdig: Ausstattung

This resort seems to be the location of an annual holidays hosted by KMR for a specific group which books out the entire resort. Unfortunately, our stay overlapped with the beginning of this. The resort starts shutting down amenities a week ahead,namely à la carte restaurants. As guests start checking out and no new guests check in to make space for the group vacation attendees, there is a marked change. The staff seem miserable a few days before. Guests are corralled into a small dining area and served a very limited menu. Entertainment starts falling off. We considered leaving early. On top of all that concierge wouldn’t give us a clear answer. We asked when the French restaurant would open and was told it’s closed for the next few days and to check again. We tried booking the steakhouse and was told it was closed but they couldn’t tell us when it would reopen and to check again. The resort knew full well the restaurants would not be open. On the day of our departure, which coincided with the start of the official start of the kosher vacation, elevators started being taken out of service, music isn’t Latin anymore and was changed. Breakfast and lunch were significantly reduced menus. I paid to use the amenities was provided a significantly reduced experience. This is a one and done for us and will not return. Advice to any potential guest, research when the KMR vacations are and avoid this resort leading up to it.

Aufenthalt von 10 Nächten im Januar 2026

6/10 – Okay

Richard Lee

Mit der Familie gereist

22. Jan. 2026

Room was ok. Food not so great. Butler service tried their best but staff overall was spotty.

Aufenthalt von 7 Nächten im Dezember 2025

4/10 – Schlecht

Angeliki, Montreal

22. Jan. 2026

Gut: Sauberkeit

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft

Staff did their best. No restaurants open. Very very limited buffet food. No information provided. Second floor was so noisy evenings and night. Avoid staying there. Would never return to this resort. Staff friendliness and helpfulness varied from great to awful.

Aufenthalt von 4 Nächten im Januar 2026

8/10 – Gut

Eugene

22. Jan. 2026

Gut: Sauberkeit

Clean rooms, helpful staff, Beautiful ocean views from the deck. Beach was a disappointment, very muddy and lots of seaweed

Aufenthalt von 7 Nächten im Januar 2026

8/10 – Gut

Jesse

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

22. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

great for kids and families! check in seemed unusually long (probably needs a process update).

Aufenthalt von 7 Nächten im Januar 2026

8/10 – Gut

Rachel

Mit der Familie und kleinen Kindern gereist

21. Jan. 2026

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

We just stayed at Sensira for 7 nights. Our party consisted of 5 adults and 4 young children. The kids certainly had a lot to do! They bounced on the trampolines daily, watched a couple movies in the theatre, went down the waterslides, rode the mechanical bull, played in the sand on the beach, spent time in the two kids clubs, played mini golf, enjoyed their "special kids drinks" etc.! Our kids were all too short for the zip line, but we saw many kids go on it every day. The rooms were excellent. Spacious and kept clean daily. We had a beautiful view from our balcony of half resort and half ocean. Also, we had three rooms booked for our party and upon booking we asked to be close together. The resort fulfilled that request which was appreciated. The nightly shows at the resort are at 9pm. We didn't bother adjusting our kids to the new time zone and it worked out well so that they could see all the shows. The nightly shows are FANTASTIC! Shout out to Sammy who was our favourite Zumba instructor, and to Samantha who works in many different departments at the resort! She is a lovely girl who we saw running the mechanical bull, MC'ing the nightly shows, organizing poolside activities, etc. Food was great overall. The Mexican restaurant was pretty terrible though - ironically. Would recommend this resort to families with young children.

Aufenthalt von 7 Nächten im Januar 2026

6/10 – Okay

Terry

Mit dem Partner gereist

21. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

Our room was very nice, clean and staff was very nice. However, we were under the impression from the advertising that there was an adult inclusive area at this hotel. The adult only restaurant was closed for the entire two weeks that we stayed here. This hotel caters to families, which is lovely but it is not the place to stay if you are looking for a quiet place.

Aufenthalt von 14 Nächten im Januar 2026

10/10 – Hervorragend

Pratik

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

20. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Kids friendly and friendly staff. Pool, food and next to beach had a great time! We stayed there for 7 nights and the only issue is that my room phone was not working since the for day and it didn’t get fixed at all! This is great resort and if you plan to go there, plan to arrive by afternoon!

Aufenthalt von 6 Nächten im Dezember 2025

8/10 – Gut

Brenda

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

18. Jan. 2026

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Great room, lots of activities for children. The only negative was some of the restaurants were closed on alternating nights which made for huge lineups.

Aufenthalt von 9 Nächten im Januar 2026

2/10 – Ungenügend

Radik

Mit der Familie gereist

18. Jan. 2026

Verbesserungswürdig: Sauberkeit

the facility beach is infested with sea weed... meanwhile hotel adjacent to this one cleans their sea weed... its dirty and discussting

Aufenthalt von 6 Nächten im Januar 2026

4/10 – Schlecht

Pasha

17. Jan. 2026

Gut: Sauberkeit

The Manager and Front desk was Everything! My room was verry good. The bellman and pool restaurant staff (guy with glasses)with the exception of 1 guy were colorist. The spa manager, I had to got the hotel manager to correct her. She tried to make me pay for my services instead of charging the services to my room, i was singled out. The bellman left me standing in mid conversation to assist another guest and when i went to ask another bellman he did the same thing and i had to address them both. They apologized but the damage was done. I left with $200 in tip money i specifically took due to lack of service. I've never experienced such behavior and will not be returning or recommending this resort. The buffet food, room services was terrible, i was sick and couldnt leave the room for an entire day. The steak house was excellent and its service.

Aufenthalt von 9 Nächten im Dezember 2025

4/10 – Schlecht

Ryan

Mit der Familie und kleinen Kindern gereist

15. Jan. 2026

Gut: Sauberkeit

Verbesserungswürdig: Ausstattung

come alone to a few different adult only resorts were trying to temper our expectations, as we knew it would be a different experience. PROS: Rooms - big and clean, a few scratches and dents here and there but nothing out of the ordinary, daily housekeeping was outstanding as well. Shows - Some of the shows were a bit cheesy, but amazing acrobatics and magicians blew us away during a few of the nights. CONS: Check In - Very slow process, takes about 15 minutes per guest and never have more than 2 people at the desk. Staff Level - The resort seemed to me to be EXTREMELY short staffed the entire time. Waiters took forever or were non-existent. Any of the event staff we had were absolutely outstanding though. Added shout-out to Diego, Angie and Alex, they were absolutely phenomenal and made us feel very welcome. Food - The food was underwhelming to say the least. The buffet was just okay, and I watched staff throw food that spilled off in front back into the trays. The restaurants were also just alright, but twice we got a dessert that was somehow SOPPING WET? Also, its nearly impossible to order food at Las Brisas, and in the 6 days we were there, I didn't see a single staff member at the Kiosk, just a few tortilla chips and cheese dip. The restaurants constantly ran out of basic things like ketchup and ice cream, two things I would think would be a necessity at a kid friendly resort. Beach - This is the part that blows my mind the most. There is a very apparent lack of

Aufenthalt von 5 Nächten im Januar 2026

6/10 – Okay

Jonathan

Mit der Familie gereist

15. Jan. 2026

Gut: Sauberkeit und Zustand der Unterkunft

The stay was ok but not great. There seemed to be some staffing issues because I waited 45 minutes to check in. They didn't even apologize for the wait. Also, I ordered a drink at the main bar, right off the menu and they said they couldn't make it due to not having a blender. Additionally, they shut down the food service one night without telling anyone, making it so we had to wait a long time to order something. The food was ok but nothing spectacular. One other thing was, I went to the steak house and order the fillet, only to find out that it was out of stock. I know I sound pretentious but when pay so much to have a stay at a nice resort, you normally have high expectations. Everything wasn't all bad, they had a zip line for the kids and the show was pretty good. Overall disappointed in my experience.

Aufenthalt von 6 Nächten im Januar 2026

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