Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, seuls les animaux d'assistance sont acceptés au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier et d'un parking avec voiturier gratuits.

Quelle est l'heure de départ de l'hébergement Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All ?

Le départ a lieu à 12 h 00. Vous pourrez bénéficier du départ tardif à condition de vous acquitter de frais supplémentaires (soumis à disponibilité).

Où se situe l'hébergement ?

Sur la plage et les pieds dans le sable, cet hébergement se trouve dans le secteur de Puerto Morelos à quelques pas de sites comme : Baye Petempich et Parc national marin d'Arrecife de Puerto Morelos. Plage de Puerto Morelos est à 2,9 km de distance.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Avis, Prix & Photos 2026

Q: L'hébergement Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose 4 piscines extérieures.

Q: Quelle est l'heure d'arrivée à l'hébergement Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit. L'arrivée tardive vous est proposée durant des horaires précis.

Q: L'hébergement Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont incluses et vous aurez la possibilité de vous adonner à l'aérobic, aux cours de création de cocktails, aux cours de langue et d'autres activités plus encore.

2/10 Horrible

john

Voyage en famille, Voyage en couple

3 nov. 2024

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

Ne vous faites pas prendre ces très loins d’un 5 étoiles. Il manque de nourriture, un soir il n’y avait même pas de vin . Ces de très vieux bâtiments pas vraiment entretenus. Le personnel est sympathique et semble au fait du problème mais n’y peuve rien . Ce n’est pas mon habitude de chialer mais je veut simplement que vous ne vous fesiez pas prendre comme nous . Minuscule plages inutilisable Au final on a même changé d’hôtel après 3 jours sans remboursement. On ne pouvait rester là .

Séjour de 5 nuits en octobre 2024

10/10 Excellent

Mohamed, Hawkesbury

25 oct. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 6 nuits en octobre 2024

10/10 Excellent

STEPHANIE

20 oct. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Service et high all inclusive

Établissement très bien situé avec plage privée tout confort emplacement exceptionnel. Le service est irréprochable le personnel est professionnel , volontaire, souriant et attentionné Les restaurants sont véritablement all inclusives. Il y a des restaurants à thème les plats sont variés et recherchés. Vous profiterez de musiciens de qualité régulièrement. Les deux points d’amélioration : La taille des piscines ( pas assez grande pour nager ) L’humidité dans l’établissement

Séjour de 6 nuits en octobre 2024

6/10 Satisfaisant

Sylvain

18 août 2023

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 7 nuits en août 2023

10/10 Excellent

Caroline

Voyage en couple

7 mars 2023

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Très propre et nourriture très bonne

Séjour de 7 nuits en février 2023

8/10 Bien

Sophie

Voyage en groupe

11 janv. 2023

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Le service était excellent, tout le monde est très attentif et vint au devant de nos besoins. Le manque de choix dans les restaurants, on a vite fait le tour du menu, nous aurions aimé avoir accès à un buffet au moins a pour le lunch, s’asseoir pendant 1:30 pour manger un lunch c’est long …. La plage est très petite et le manque de chaise était un problème aussi.

10/10 Excellent

Naman

Voyage en famille, Voyage en couple

27 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Amazing resort and must visit place for experiencing luxury vibes with great service and peaceful atmosphere

Séjour de 4 nuits en décembre 2025

10/10 Excellent

MAYRA PLATA

Voyage en famille avec de jeunes enfants

27 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

L habiracion impecablr

Séjour de 4 nuits en décembre 2025

4/10 Médiocre

Yatin

26 déc. 2025

We stayed at Margaritaville Island Reserve Cancun in 2021 and had such a great experience that we returned in December 2025 and even brought extended family with us. Sadly, this visit was extremely disappointing and nowhere near the quality we once experienced. The resort has declined significantly in almost every area. Food options were very limited and the overall quality was poor. Many dishes lacked variety, and even worse, a lot of ingredients simply weren’t available — both at restaurants and even the smoothie bar — so items on the menus often couldn’t actually be ordered. The “resort credits” were also misleading in value, as they can only be used on a very small selection of snacks and beer at Joe Merchant’s, making them basically useless. Service and atmosphere weren’t the same either. While the restaurant wait staff were friendly and did their best, many other staff members felt unwelcoming and unhappy to be there, which really affected the overall vibe. Despite the front desk insisting it was a “busy” period, the resort felt empty and lifeless, with limited daytime activities and almost no meaningful evening entertainment. The beach was another

Séjour de 7 nuits en décembre 2025

8/10 Bien

André

Voyage en couple

26 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Habitación increíble , comida de lujo, hotel muy cómodo Falta calefacción, tener mayor control en check in, y dar el servicio que prometieron dar de un principio

Séjour de 7 nuits en décembre 2025

6/10 Satisfaisant

Luis Omar

Voyage en famille avec de jeunes enfants

26 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Les points faibles : Services et équipements

Hay que mejor el buffet desayuno y almuerzo

Séjour de 5 nuits en décembre 2025

6/10 Satisfaisant

Robin Kay

25 déc. 2025

Rooms were nice and clean. Pools were well and property overall was well kept. Staff was friendly. The food was mediocre at best

Séjour de 5 nuits en décembre 2025

6/10 Satisfaisant

kelvin

24 déc. 2025

Les points forts : Propreté

First day we arrived to the hotel. The bathtubs was leaking water and the whole trip, the TV was not stable (keep flashing) cause they are using the Internet tv. Pools was small and morning buffet was only offer limited selection. I strongly believe this hotel will lack staffs. Front desk people are did not provide us the resort credit $100 when we check out.

Séjour de 5 nuits en décembre 2025

4/10 Médiocre

Sachin

Voyage en famille

24 déc. 2025

Les points faibles : Services et équipements

The food options were very limited and they often did not have items available which were on the menu. The breakfast was particularly bad as the options were extremely limited and not replenished quickly (always empty trays of food no matter what time you went). The rooms are quite dated but clean. The property itself is well maintained however the beach was not useable due to seaweed and garbage washing up on shore (very limited staff to clean it up). The $500 resort credit though Expedia was misleading and very limited in the way that it could be utilized so we did not use it as it’s not a true resort credit. The staff were mostly friendly and helpful however the check in process was slow and not very welcoming. Also, for being a Margaritaville resort, the Margaritas served were underwhelming. The resort feels more like a 4 star as opposed to a 5 star.

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Darren Laurence

Voyage en groupe

24 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

This resort is small and quiet. Great restaurants, and bars. Friendly staff and willing to assist you when needed. The beach area was nice except for the water is not the caribbean blue for swimming because of the sargassum and rain run off. The road into the resort is in pretty bad shape and in need of repairs. Overall, great place to stay.

Séjour de 11 nuits en décembre 2025

6/10 Satisfaisant

Quay, Chicago

Voyage en famille

24 déc. 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

It was our second time staying here, and while nothing was terrible, the quality of everything seemed to have slipped a little bit. It was just a lot of little annoyances that will keep us from coming back here again. The service from the staff was not as friendly as the first time. The service at all the restaurants was slow, and the servers seemed a little aggravated (or overworked). There were a few nice servers, but overall not the same as last time. The restaurants were running out of a lot of items as well or just didn't have them. A little disappointing because there are not that many places to eat to begin with. The coffee shop closed earlier than advertised. The TV service was not working, it kept glitching and pixellating in all the rooms, we had 3 different rooms. So our kids couldn't watch NFL games, and we couldn't watch movies as we had hoped. The pools were also not heated this time; the water was cold, so swimming was not fun either. This was kinda important. So it was a lot of little things that made the vacation not great. It wasn't a terrible experience, but this place is slipping, and we won't be coming back.

Séjour de 4 nuits en décembre 2025

4/10 Médiocre

han sung

Voyage en famille avec de jeunes enfants, Voyage en famille

24 déc. 2025

Les points forts : Propreté

The resort looks polished, but the experience felt inconsistent. Housekeeping staff and many restaurant servers worked hard, but some front-line interactions, especially at check-in, felt reserved rather than welcoming. We had requested early check-in, and although the resort seemed quiet throughout the day, we received no update. We eventually went to the front desk ourselves when it was nearly the regular check-in time, and only then were told the room was ready. They had mentioned we would get an email update, but none came, which made the process feel unclear. Food quality varied. At Flank & Lola’s, the vongole pasta was excellent one night but came out completely differently the next day—with mussels instead of clams and an Alfredo-style sauce. The server said they had run out of clams, yet the seafood risotto still had them. Food was slow even when restaurants weren’t busy. Smoothies tasted artificial, and the coffee was very light with less friendly service at the coffee bar. Joe Merchant had limited options, and snacks required many points. Since you can’t see any itemized deductions, points drop quickly and it’s hard to know exactly how they were used. The timeshare offer felt a bit sneaky, and asking about a couple’s massage offer led only to unnecessary discussion and didn’t leave us feeling good. We had a $500 resort credit, but it wasn’t mentioned at check-in and was split into restrictive categories that couldn’t be combined, which made it difficult to use in

Séjour de 4 nuits en décembre 2025

4/10 Médiocre

Brianna

Voyage en couple

24 déc. 2025

Les points forts : Propreté

Les points faibles : Services et équipements

I wanted to share an honest review of our stay at Margaritaville Cancun, because while there were some positives, there were also several disappointing aspects that future guests should be aware of. Unfortunately, the food was the biggest letdown of our trip. With the exception of some really good wings and ribs that my husband had, the food overall was very poor. Breakfast options were extremely limited, and bacon was almost never available. When it was, it wouldn’t be replenished unless you specifically asked, and even then it was hit or miss. I tried going both early and later in the morning with the same result. Even more concerning, many guests we spoke with—including myself—experienced stomach aches and diarrhea, which we strongly believe was caused by the food. On a positive note, the housekeeping staff does an excellent job keeping the resort very clean, and that effort does not go unnoticed. Service, however, was inconsistent. Most of the bartenders we encountered were rude and clearly unhappy in their roles. That said, one bartender named Abdiel truly stood out in the best way. He was kind, personable, and genuinely seemed to enjoy his job. He made guests feel welcome, which sadly was not the norm elsewhere. The late-night front desk staff were also rude during our interactions. Additionally, the main bar closes sharply at 10:00 PM, after which there is only a very small sports bar open until midnight. On more than one occasion, this bar closed 10 minutes early

Séjour de 7 nuits en décembre 2025

10/10 Excellent

John Henry

Voyage en couple

24 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Great stay, clean room and resort. Staff work hard to keep resort clean and maintained. Breakfast buffet redundant and got boring. Restaurants and food options excellentl for lunch and dinner.

Séjour de 10 nuits en décembre 2025

8/10 Bien

Jhosselyn

23 déc. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

Séjour de 5 nuits en décembre 2025

10/10 Excellent

Lin

Voyage en famille

23 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Friendly staff, great meals.

Séjour de 7 nuits en décembre 2025

10/10 Excellent

Jill

22 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The whole resort was well kept, manicured, and adorable. Sadly, the beach was infested with seaweed that had blown in due to winds and rain, so we were unable to swim there.

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Roman

Voyage en couple

21 déc. 2025

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement

Food is amazing, but beach is dirty , sometimes it was clear water

Séjour de 9 nuits en décembre 2025

6/10 Satisfaisant

Ramin Sayad

21 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Unfortunately, my experience at this resort was disappointing due to a booking issue. There are two Margaritaville resorts in Cancun with almost identical names, and this caused me to unintentionally book the family resort instead of the adults-only property I was specifically looking for. This was very frustrating and disappointing for me and my friends, as it significantly changed the type of vacation we expected. In addition, the buffet and restaurant menus were very limited, with little variety during our stay, which was another drawback. The main positive aspect of the resort was the staff, who were friendly, polite, and genuinely tried to be helpful. I strongly recommend that Expedia and the resort make the distinction between these two properties much clearer to avoid similar situations for other travelers.

Séjour de 6 nuits en décembre 2025

10/10 Excellent

Nakisha

Voyage en groupe

20 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

I love love love Margaritaville. It was a great stay and experience. Staff was friendly and helpful. I would definitely go again and their other properties. Rooms were clean, amenties was spotless and food was amazing!!

Séjour de 5 nuits en décembre 2025

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