Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Bewertungen, Angebote & Fotos 2026

Q: Hat Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort einen Pool?

Ja, diese Unterkunft verfügt über 6 Außenpools und ein Kinderbecken.

Q: Ist Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Q: Wie viel kostet das Parken bei Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Es gibt eine begrenzte Anzahl an Parkplätzen.

Q: Wann ist der Check-in bei Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–00:00 Uhr. Check-in außerhalb der Öffnungszeiten ist nicht möglich.

Q: Bietet Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Zu den Aktivitäten gehören Surfen/Bodyboarden, Tennis, Volleyball und mehr.

Q: Wo befindet sich Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Diese Unterkunft überzeugt mit einer schönen Lage am Strand von Puerto Morelos. So übernachtest du 10,6 km von El Tinto Golf Course und 20,8 km von Marktplatz von Puerto Morelos entfernt.

2/10 – Ungenügend

Asante

9. Dez. 2025

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

I had the worst time at this resort. First there was mold in our room. Then we came back to our room and there was toilet water dripping from our ceiling. 10/10 don’t recommend.

Aufenthalt von 4 Nächten im Dezember 2025

4/10 – Schlecht

Michelle

Mit der Familie gereist

8. Dez. 2025

Verbesserungswürdig: Sauberkeit und Ausstattung

Terrible vacation. 3 of 4 members of my family were terribly sick after a few days. Check in took five and half hours. Hotel was understaffed and under supplied for the holiday traffic. The buffet was always out of food. The fridge in room was never restocked.

Aufenthalt von 7 Nächten im November 2025

10/10 – Hervorragend

Teanna

8. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

We had an absolutely amazing vacation! We’ve been to 8 different resorts in Mexico and all agreed this was the best yet! The service, entertainment, food, rooms, and pools are all fantastic. It’s not the best ocean, but we were lucky and had a clear week that we were there, so we can’t even complain about that! Book here! You won’t regret it!

Aufenthalt von 7 Nächten im November 2025

6/10 – Okay

Natalia

8. Dez. 2025

Room was nice and clean staff was always helpful. Food should be fresh. Every day we had to ask for quakamole chips, also food seemd to be changed

Aufenthalt von 6 Nächten im November 2025

10/10 – Hervorragend

Rachael

Mit der Familie gereist

7. Dez. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

We stayed at the property the week of Thanksgiving, and we loved it! We had a swim out with an ocean view and our room was clean and enjoyed the sounds of the ocean. We had Diamond Club and we had Pablo and Milton as our butlers. They crushed it. They made our stay truly worry free and relaxing because they had everything taken care of. The upgrade was worth it in my opinion. The one thing the resort could do a little better is keeping the corridors clean. People leave their food and in front of their doors and it brings all of the creatures out. Other than that it was a great property and we had a very nice time.

Aufenthalt von 7 Nächten im November 2025

10/10 – Hervorragend

destiny

Mit der Familie und kleinen Kindern gereist

6. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Room was clean, service was amazing and the people really are super welcoming. My son enjoyed this resort & didn’t want to leave.

Aufenthalt von 3 Nächten im November 2025

10/10 – Hervorragend

Edward

Mit der Familie gereist

6. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Friendly staff many of whom spoke English very well. Clean spacious room with a great shower. Food was excellent and the beaches were soft sand with very little seaweed on shore or in the water . Only the main pool was heated but the other pools and slides were warm enough to get accustomed to quickly . Lazy river was fun too .

Aufenthalt von 4 Nächten im November 2025

4/10 – Schlecht

Nataliya

Mit einer Gruppe gereist

5. Dez. 2025

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I stayed here 10 nights and finding hard time saying something good. One thing I want to mention, is that Expedia representatives tried their best to make our stay here better, but they can’t do much. First impression wasn’t good and the whole stay didn’t get better: 1. Homeless DOGS are on the beach, on the resort area, on seats, everywhere. It’s dangerous, disgusting and very uncomfortable. 2. Beach definitely needs improvement. I understand you can’t change water in the ocean, but you can keep beach clean and organized, but it’s dirty. 3. Front desk is terrible, practically impossible to get a hold of anyone. I had to go all the way to main lobby at 11:30 pm to report alarm in the room. 4. Restaurants have the same variety of food every single day. Buffet is overwhelmed with people during breakfast and lunch time. Kitchen is always behind bringing out food, people were waiting for simple bacon and hash brown for over 15 minutes. 5. Entertaining area is located right in the middle of the resort, so you can hear everything in every corner of every building. If you’re trying to go to bed earlier than midnight, this place is not for you. Plus area itself looks very cheap, filled with plastic chairs and nothing else. 6. Most of the Staff isn’t friendly and careless. They can easily pass by garbage on the floor without picking it up. I wish I can say something good, but my experience is this, unfortunately.

Aufenthalt von 10 Nächten im November 2025

6/10 – Okay

Yissel

Mit der Familie gereist

5. Dez. 2025

Gut: Ausstattung und Zustand der Unterkunft

Verbesserungswürdig: Personal & Service

Las opciones de comida en cafeteria son limitadas

Aufenthalt von 7 Nächten im November 2025

4/10 – Schlecht

Robyn

5. Dez. 2025

Pool suite was amazing unit 4:00am then carts and walkie talkies started rolling loudly by! Half of the staff was friendly.The other half was not loving their job. We tipped everyone we encountered, and it didn't seem to make a difference. Food at the buffett was horrible, the restaurant were better, but hard to get reservations.

Aufenthalt von 7 Nächten im November 2025

6/10 – Okay

Bonnie

Mit der Familie gereist

5. Dez. 2025

Gut: Sauberkeit

Not a 5 star resort!

Aufenthalt von 7 Nächten im November 2025

2/10 – Ungenügend

Zachary

Mit der Familie und kleinen Kindern gereist

3. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Everyone in my group got food poisoning and it ruined 3 days of our trip

Aufenthalt von 8 Nächten im November 2025

10/10 – Hervorragend

Lauren, Kelowna

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist

3. Dez. 2025

Gut: Sauberkeit und Zustand der Unterkunft

Clean rooms, ceaser at Gracie restaurant was the most amazing server we have ever had. Food at the Grazie, cave and the Tapanyaki were to die for. Buffett had Great options. Our group got upset stomachs after eating at rio Brazilian. Pools were great drinks were wonderful. Hard to find a seat at the pool unless you save seats first thing in the morning. Nice having the option to have room service, it does take upwards of 45 mins for the most part but worth the convenience. Loved the apple muffins at the cafe. Night entertainment was wonderful. Very kid friendly. Slides were a riot. Wish the infant pool by the big slides was warmer as my little guy got cold fairly quick in there even at plus 28.

Aufenthalt von 7 Nächten im November 2025

8/10 – Gut

Krystal

Mit der Familie gereist

3. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Food and pools

Aufenthalt von 6 Nächten im November 2025

10/10 – Hervorragend

Calvin

3. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Room was a really nice size,great rain style shower and never ran out of hot water,had ctv and global,cbc Canadian tv channels which was a first for us,beautiful beach and clean ocean waters, lots of swimming pools which were warm never experienced this in 30 years of coming to Mexico overall was a really nice resort,to many amenities to mention

Aufenthalt von 7 Nächten im November 2025

10/10 – Hervorragend

Stanley

3. Dez. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Everything was great. Will definitely go back!

Aufenthalt von 4 Nächten im November 2025

2/10 – Ungenügend

Pejhan

Mit der Familie gereist

3. Dez. 2025

Verbesserungswürdig: Sauberkeit und Ausstattung

The room and hotel were not really clean but what made my trip horrible was that I became very sick on the third day of the trip with sever stomach ache, throwing up and diarrhea. It was probably the worst trip I’ve had. Additionally at time there were no food or it would take a long time to be served

Aufenthalt von 4 Nächten im November 2025

4/10 – Schlecht

Sidharth

2. Dez. 2025

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft

found a cockroach and dirt in shower and bathtub first day. Staff was very reluctant to help.

Aufenthalt von 7 Nächten im November 2025

2/10 – Ungenügend

Maryam

Mit der Familie gereist

1. Dez. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

Unfortunately, my family and I had a several bad experiences. First, when we checked in, we were ushered to a special office and for the next 45 minutes had to endure a sales pitch for the Royalton Prime membership. At first we thought the representative was giving us a tour of the hotel but instead she was trying to tell us how much we would "save" if we signed up for their special club and committed to listening to another 90 minute sales pitch. It was a bad experience after waking up early to get to this hotel. The hotel itself was very mediocre. The food was nothing special. The pools were nice but the lazy river barely had any tubes to use so we had to wait a long time to be able to use the lazy river. Then while taking a shower, the water suddenly shut down. For about 5 minutes, I waited cold and wet in the shower before the water came back on. Also, we were a large party and every night it was one thing or another that created drama around seating us at dinner, despite having made previous reservations. When going to the beach, please be careful. My daughter cut her foot on a stone or piece of coral as she was trying to get into the water. In addition, if you are afraid of dogs, the beach in front of this hotel isn't a place for you. There were many stray dogs just hanging out on the beach chairs every day.

Aufenthalt von 4 Nächten im November 2025

6/10 – Okay

yomiris, tampa

Mit der Familie gereist

1. Dez. 2025

Gut: Sauberkeit

The places services is ok the pools are heated is impossible to eat in restaurants they never have reservation the food is ok , the make you paid for the trampoline is not jncluded taxis are over 130 dollars

Aufenthalt von 3 Nächten im November 2025

6/10 – Okay

Lucia

1. Dez. 2025

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

I loved the service, people were great! I didn’t like that the lazy river was freezing and that nobody was cleaning the pools. I did get a stomach bug which was no fun since I’m pregnant and can’t take much for it aside from rest and hydration.

Aufenthalt von 6 Nächten im November 2025

10/10 – Hervorragend

Tari

Mit der Familie gereist

30. Nov. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Beautiful resort for families with children. Buffet was amazing, lots of food options all throughout the resort.

Beautiful picture overlooking the resort

Aufenthalt von 5 Nächten im Oktober 2025

2/10 – Ungenügend

Sohil

30. Nov. 2025

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft

They added false charges to my stay. The check in and check out processes took hours to complete. The worst resort I have ever stayed at. Paid for a hot tub in my room and it leaked all over the room and was too dirty to use.

Aufenthalt von 4 Nächten im November 2025

2/10 – Ungenügend

Laura Susana Carmona

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist

30. Nov. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Please note this was my first ever trip to Mexico, I have had stayed at Royalton previously but in Punta Cana and my experience was very different, over there you felt welcome and the service was so nice. In this hotel room and amenities were good, I felt it was a very well taken care of hotel. The rooms were always clean, the pools and restaurants were pristine. The cleaning staff was nice and helpful if an additional request was made like in my case that I asked for an extra blanket. I stayed in a swim out suite and the pool was clean and checked every morning. What made my stay very poor and me not ever considering returning here was the staff. Half the staff was nice, the other part were overly rude and unfriendly. Is like they are placed in a position, for example, making crepes, they would not try to be nice about it or in my case I wanted a crepe with Nutella ( that I think is pretty standard) the woman than was taking care of that section on the morning of November 28, told me flat that if I wanted a crepe with Nutella I needed to do it myself. And when I asked her that Nutella should be put while the crepe is open not closed she told me that her job was to serve the crepe ( in the triangular shape) at the front little stand. That if I wanted anything else I would need myself to look for the Nutella somewhere else and make it by myself. Something similar happened when I asked for avocado. I was told there is not avocado available that only guacamole and they had no

Aufenthalt von 3 Nächten im November 2025

2/10 – Ungenügend

Arash, Plano

Mit der Familie gereist

30. Nov. 2025

Gut: Ausstattung

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft

The food is very poor quality. Mostly frozen food from Costco. The place is super croweded, it is hard to get a chair with a good view. The grounds are dirty. The rooms and many hallways smell. Many of the staff dont speak English. Reservations ar the resturants don't mean anything. Many in our party got sick with a GI bug. We have been to Cancun many times, this is one of the worst places er have been to and hope to not go back there. For the money you can go to a lot of better places.

Aufenthalt von 4 Nächten im November 2025

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